Howto:MidaBilling - Mida Solutions - 3rd Party Product
Product Name
Mida Billing http://www.midasolutions.com/
Certification Status
Tests are planned but have not yet started.
Category
Alert System and IoT Workflow Management
Functions
Mida Billing is one product of the powerful Mida eFramework suite. Mida eFramework is an integrated software Framework that provides Value Added Services capable to enhance Telephone Voice Applications performances. The following Mida eFramework products that have been certified in the Innovaphone environment: Mida Billing, Mida VoiceAttendant, MidaRec, MidaQueueManager, MidaBilling. Please refer on the related Wiky article for more information on the other products.
MidaBilling is the Mida solution for Enterprise billing systems in VoIP networks.. MidaBilling is based on a modular and open architecture providing a fully featured and flexible set of Billing Documentation, both for single entities than for multi site – multi organizations companies. Professional tools are used by Mida Billing, i.e professional Report Engine and Data Bases. This way any specific report may be created. The system may send the requested report via email to any person in the organization: for example the supervisor may check his offices billing reports every month, due to the fact that the system automatically create the report and send it to him via email. Easy to use WEB interface is available for system Configuration.
While being a top of the art product for billing, Mida Billing is also a powerful tool for Network Analysis. By analyzing CDR information, the system is storing in the data base all the information regarding network behavior, i.e jitter level, delay, .., and make them available trough reports to any technician. This way the network expert may easily recognize the reasons for unexpected behaviors, and may fix the IP network problems in a fast and effective way, using the system both as a diagnostic and a troubleshooting tool.
Version
1.2.3
Vendor
Description
Mida Billing collects billing data from CDR created by the Innovaphone phones. Regularly the system collects the data, store them in the Data Base and then analyze them thanks to the Advanced Report Engine. Any type of report may be created; any scheduled action may be configured using the easy to use WEB interface. Two levels of aggregation are present for billing information: Cost Center and Divisions. This way the system make sure that only people with the right authorization level may analyze billing data: the Supervisor of Cost Centers for each cost center, the Supervisor of the Division for the Cost Centers that are part of his Division. For sure they need a different level of data aggregation in their reports, and Mida Billing Advanced reporting allows creating the report they need.
In the same way, Mida Billing collects diagnostic data from CDR created by the Innovaphone phones. The data are collected in a scheduled way, stored in the Data Base and ready for analysis thanks to the powerful Report Engine.
As a Summary, Mida Billing main features are listed below: - Billing Information collection and storing; - On-line reports, with date, type of call, result, cost centre, rate filtering; - Scheduled reports, that may be sent by the system automatically (email) - Divisions and Cost Centre configuration - Cross Reference Supervisor – Cost Centre to manage secure and private access to data - Rate configuration: phone rates may be customized for each company - Thresholds and alarms: to be used to alert on wrong user behaviors in company phone management
- AND MORE: Network Analysis functionality
Competitive Analysis
Mida Billing is one of the top Billing Tools available, using the top of the art technologies for its architecture, such as in DataBase and in Reports Engine. More than that, MidaBilling is a powerful Network Analysis tool, which will make fast and effective the IP Network installation and trouble shooting.
Unique among similar tools, MidaBilling is always collecting network information. When a problem occurs, troubleshooting is very easy by analyzing network data collected before the problem happened
Remarks
Howto:MyProduct Vendor - Testreport
Pricing
Contact
Marco Cortese
Mida Solutions
via Vigonovese, 115 35127, Padova
+39 049 762 9752
+39 049 870 8721