Howto:PBX-Designer - K-Businesscom - Partner App
Product Name
K-Businesscom GmbH PBX-Designer
Certification Status
Category
Vendor
K-Businesscom (KBC; formerly Kapsch BusinessCom) is a leading ICT solution and service provider and digitalization partner. KBC combines certified technology expertise with industry know-how as a consultant and end-to-end digital business engineer. In the DACH region as well as Romania and the Czech Republic, the company develops new business models with its customers on its own KBC platforms with IoT, AI and other software applications.
The 130-year history of the Kapsch Group and the many years of experience and distribution of KBC as a market leader for network solutions, collaboration, data center infrastructure, security and managed services, combined with the technologies and services of numerous international manufacturers such as Cisco, Microsoft, HPE, Fortinet, Ciena, AudioCodes and innovaphone form the basis for our innovative strength.
KBC Germany has particularly established itself in the areas of directional radio, IT security, intelligent network, managed services and VoIP. Specially developed cloud solutions tailored to channel partners, carriers and enterprise customers are operated by KBC and also offered as pure white label Made-in-Germany solutions.
The employees of K-Businesscom are convinced that digital technologies can create value, protect the environment and improve our standard of living. With its digitization expertise, KBC therefore intends to make a significant contribution to promoting the European data economy in conjunction with corresponding sustainability in the coming years.
Description
The PBX-Designer for innovaphone is a PBX management application that provides an easy and graphical user interface, without the need to use the innovaphone PBX-Manager app.
The integrated Call Flow Designer allows the user to graphically design call flows. Individual flows can be created and each step can be annotated. The complex nesting and integration of announcements, DTMF functions, agents, call forwarding or timers are available in a simplified way as well as the integration of a voicemail box. However, a reference to further flows is possible.
K-Businesscom GmbH - About this application
Functions
- Audio files (Upload and convert offline, record via the website, play and download)
- Define pickup groups and program function keys
- Define executive users and coworkers and program function keys
- Mananage time switches more easily
- Configure Exchange sync
- Configure your waiting music
- Call Flow Designer
The integrated Call Flow Designer allows the user to graphically design call flows. Individual flows can be created and each step can be annotated. The complex nesting and integration of announcements, DTMF functions, agents, call forwarding or timers are available in a simplified way as well as the integration of a voicemail box. However, a reference to further flows is possible.
Provided APIs
Licensing
When installing the PBX-Designer, you agree to install and use the open source product ffmpeg.
The ffmpeg application is installed when you install the application and is used for audio conversion in the application.
The number of licenses required is dependent on the number of ports you have licensed in your PBX:
Lic | Ports
1 | 1-20
2 | 21-40
3 | 41-70
4 | 71-100
+1 | every next 100
Example 1: If you have 13 PBX-Port licenses installed, you will need 1 service licenses.
Example 2: If you have 101 PBX-Port licenses installed, you will need 5 service licenses.
Prerequisites
Versions
Compatible innovaphone firmware versions
- innovaphone V13r1
- innovaphone V13r2
- innovaphone V13r3
Application versions used for interop testing
- K-Businesscom PBX-Designer 1.0.473
- innovaphone V13r1sr41
- innovaphone V13r2sr16
- innovaphone V13r3srbeta2
Configuration
Contact
| K-Businesscom GmbH |
| Sperberweg 8 |
| 41468 Neuss Germany |
| Tel: +49 (2131) 9526 828 |
| Fax: +49 (2131) 9526 800 |
| Mail: App-Support-DE@k-business.com |
For any questions please refer to our contact page.