Howto:Peoplefone SIP-Trunk - SIP Provider Compatibility Test: Difference between revisions

From innovaphone wiki
Jump to navigation Jump to search
No edit summary
 
(12 intermediate revisions by 2 users not shown)
Line 1: Line 1:
{{FIXME|reason=Note: Article - Name should be Howto:Productname-SIP-provider-compatibility-test. It is important that the productname is in the article title and not the provider name or country-a provider could have different products or the same product in more countries}}
<!-- {{FIXME|reason=Note: Article - Name should be Howto:Productname-SIP-provider-compatibility-test. It is important that the productname is in the article title and not the provider name or country-a provider could have different products or the same product in more countries}} -->
 
[[Image:3rdPartyGoldfischglas 03.png|right]]
'''Innovaphone Compatibility Test Report'''
'''Innovaphone Compatibility Test Report'''


== Summary ==
== Summary ==


'''SIP Provider: peoplefone'''
'''SIP Provider: Peoplefone'''


The provider was tested by our partner inikon. This product is listed due to a customer testimonial. No tests have been conducted by innovaphone.
The provider supports all required innovaphone features and is therefore qualified as [[Howto:What_is_a_%22recommended_product%22%3F#SIP_Provider|recommended SIP Provider]].  
The provider supports all required innovaphone features and is therefore qualified as [[Howto:What_is_a_%22recommended_product%22%3F#SIP_Provider|recommended SIP Provider]].  




...
That being said, the provider has achieved 93% of all possible test points (136/146). For more information on the test rating, please refer to [[Howto:SIP_Interop_Test_Description#|Test Description]]
 
That being said, the provider has achieved x% of all possible test points. For more information on the test rating, please refer to [[Howto:SIP_Interop_Test_Description#|Test Description]]


<!-- in case of customer testimonial, please make sure that the fact that it is not tested by innovaphone is also mentioned in the summary-->  
<!-- in case of customer testimonial, please make sure that the fact that it is not tested by innovaphone is also mentioned in the summary-->  
Line 29: Line 28:
** G723
** G723
** T.38 UDP
** T.38 UDP
Note: The provider doesn't support Reverse Media Negotiation, making necessary the use of Media Relay.


== Current test state ==
== Current test state ==


<!--{{Template:Compat Status "planned"}} -->
<!--{{Template:Compat Status "planned"}} -->
{{Template:Compat Status "in progress"}}
<!-- {{Template:Compat Status "in progress"}} -->
<!-- {{Template:Compat_Status_"referral_prod."|certificate=Tpl_sip.business_Toplink_SIP_Provider_-_product-cert.pdf}} -->
{{Template:Compat_Status_"referral_prod."|certificate=Peoplefone_SIP_Provider_-_product-cert.pdf}}
<!-- {{Template:Compat_Status_"engineered_prod."|certificate=Tpl_sip.business_Toplink_SIP_Provider_-_product-cert.pdf}} -->
<!-- {{Template:Compat_Status_"engineered_prod."|certificate=Tpl_sip.business_Toplink_SIP_Provider_-_product-cert.pdf}} -->
<!-- {{Template:Compat_Status_"rec._prod."|certificate=Tpl_sip.business_Toplink_SIP_Provider_-_product-cert.pdf}} -->
<!-- {{Template:Compat_Status_"rec._prod."|certificate=Tpl_sip.business_Toplink_SIP_Provider_-_product-cert.pdf}} -->
Line 41: Line 42:
<!-- {{Template:Compat_Status_"referral_prod."-no-certificate}} -->
<!-- {{Template:Compat_Status_"referral_prod."-no-certificate}} -->


<!-- Testing of this product has been finalized January 1st, 1970. -->
Testing of this product has been finalized February 4th, 2014.
 
<internal>
Beim Abschluss des Tests (egal ob gut, schlecht oder abgebrochen) <strong>bitte Nachricht an ckl</strong>!
</internal>


== Testing Enviroment ==
== Testing Enviroment ==
Line 53: Line 50:
This scenario describes a setup where the PBX and phones are in a private network.  
This scenario describes a setup where the PBX and phones are in a private network.  


There are 3 major configuration variants of the SIP trunk, which one is used depends on the test results. The variants are:
* the SIP trunk is configured without Media Relay and without exclusive coder. This is the case if all tests were successful
* the SIP trunk is configured with Media Relay and STUN but without exclusive coder. This is the case when the test for "NAT Traversal" fails
* the SIP trunk is configured with Media Relay and exclusive coder. This is the case when the test for "Reverse Media Negotiation" fails
* the SIP trunk is configured with Media Relay and exclusive coder. This is the case when the test for "Reverse Media Negotiation" fails
The test scenario should describe which SIP trunk configuration is needed.


== Test Results ==
== Test Results ==


For more information on the test procedure, please read the following wiki article: [[Howto:SIP_Interop_Test_Description|SIP Interop Test Description]]. Bold lines in the test results indicate a KO-criteria.
For more information on the test procedure, please read the following wiki article: [[Howto:SIP_Interop_Test_Description|SIP Interop Test Description]]. Bold lines in the test results indicate a KO-criteria.
 
<!--
{{FIXME|reason=Note: Possible test results are Ok, Nok, Not tested, N/A(not available). Ok, Nok, N/A are self explanatory. "Not tested" is more a temporary note - if its still in the test after finishing, then the summary should explain why the feature was not tested. Remove this note in the final report}}
{{FIXME|reason=Note: Possible test results are Ok, Nok, Not tested, N/A(not available). Ok, Nok, N/A are self explanatory. "Not tested" is more a temporary note - if its still in the test after finishing, then the summary should explain why the feature was not tested. Remove this note in the final report}} -->


=== Basic Call ===
=== Basic Call ===
Line 98: Line 89:
|----
|----
|Reverse Media Negotiation
|Reverse Media Negotiation
|
|Nok
|----
|----
|CGPN can be suppressed
|CGPN can be suppressed
Line 110: Line 101:
|----
|----
|'''External Transfer'''
|'''External Transfer'''
|
|'''Ok'''
|----
|----
|NAT Detection
|NAT Detection
Line 116: Line 107:
|----
|----
|Redundancy
|Redundancy
|
|N/A
|----
|----
|SIP over TCP
|SIP over TCP
Line 138: Line 129:
|----
|----
|'''Loop In call(Innovaphone -> Provider -> Innovaphone)'''
|'''Loop In call(Innovaphone -> Provider -> Innovaphone)'''
|
|'''Ok'''
|}
|}


Line 151: Line 142:
|----
|----
|DTMF tones sent correctly via SIP-Info
|DTMF tones sent correctly via SIP-Info
|
|Ok
|----
|----
|'''DTMF tones received correctly'''
|'''DTMF tones received correctly'''
Line 177: Line 168:
|----
|----
|'''Call can be transferred'''
|'''Call can be transferred'''
|
|'''Ok'''
|----
|----
|Held end hears music on hold
|Held end hears music on hold
|
|Ok
|}
|}


Line 191: Line 182:
|----
|----
|inno1 calls inno2. inno2 transfers to PSTN-phone.
|inno1 calls inno2. inno2 transfers to PSTN-phone.
|
|Ok
|
|Ok
|----
|----
|inno1 calls PSTN-phone. inno1 transfers to inno2.
|inno1 calls PSTN-phone. inno1 transfers to inno2.
|
|Ok
|
|Ok
|----
|----
|inno1 calls PSTN-phone. PSTN-phone transfers to inno2.
|inno1 calls PSTN-phone. PSTN-phone transfers to inno2.
|
|Ok
|
|Ok
|----
|----
|PSTN-phone calls inno1. inno1 transfers to inno2.
|PSTN-phone calls inno1. inno1 transfers to inno2.
|
|Ok
|
|Ok
|----
|----
|PSTN-phone calls inno1. PSTN-phone transfers to inno2.
|PSTN-phone calls inno1. PSTN-phone transfers to inno2.
|
|Ok
|
|Ok
|----
|----
|PSTN-phone calls inno1. inno1 transfers to other PSTN-phone-2.
|PSTN-phone calls inno1. inno1 transfers to other PSTN-phone-2.
|
|Ok
|
|Ok
|}
|}


Line 222: Line 213:
|----
|----
|'''Call can be transferred'''
|'''Call can be transferred'''
|
|'''Ok'''
|----
|----
|Held end hears music on hold or dialling tone
|Held end hears music on hold or dialling tone
|
|Ok
|----
|----
|'''Call returns to transferring device if the third'''  
|'''Call returns to transferring device if the third'''  
'''Endpoint is not available'''
'''Endpoint is not available'''
|
|'''Ok'''
|}
|}


Line 240: Line 231:
|----
|----
|inno1 calls inno2. inno2 transfers to PSTN-phone.
|inno1 calls inno2. inno2 transfers to PSTN-phone.
|
|Ok
|
|Ok
|----
|----
|inno1 calls PSTN-phone. inno1 transfers to inno2.
|inno1 calls PSTN-phone. inno1 transfers to inno2.
|
|Ok
|
|Ok
|----
|----
|inno1 calls PSTN-phone. PSTN-phone transfers to inno2.
|inno1 calls PSTN-phone. PSTN-phone transfers to inno2.
|
|Ok
|
|Ok
|----
|----
|PSTN-phone calls inno1. inno1 transfers to inno2.
|PSTN-phone calls inno1. inno1 transfers to inno2.
|
|Ok
|
|Ok
|----
|----
|PSTN-phone calls inno1. PSTN-phone transfers to inno2.
|PSTN-phone calls inno1. PSTN-phone transfers to inno2.
|
|Ok
|
|Ok
|----
|----
|PSTN-phone calls inno1. inno1 transfers to other PSTN-phone-2.
|PSTN-phone calls inno1. inno1 transfers to other PSTN-phone-2.
|
|Ok
|
|Ok
|}
|}


Line 271: Line 262:
|----
|----
|Call can be transferred
|Call can be transferred
|
|Ok
|----
|----
|Held end hears dialling tone
|Held end hears dialling tone
|
|Ok
|}
|}


Line 284: Line 275:
|----
|----
|inno1 calls inno2. inno2 transfers to PSTN-phone.
|inno1 calls inno2. inno2 transfers to PSTN-phone.
|
|Ok
|----
|----
|inno1 calls PSTN-phone. inno1 transfers to inno2.
|inno1 calls PSTN-phone. inno1 transfers to inno2.
|
|Ok
|----
|----
|inno1 calls PSTN-phone. PSTN-phone transfers to inno2.
|inno1 calls PSTN-phone. PSTN-phone transfers to inno2.
|
|Ok
|----
|----
|PSTN-phone calls inno1. inno1 transfers to inno2.
|PSTN-phone calls inno1. inno1 transfers to inno2.
|
|Ok
|----
|----
|PSTN-phone calls inno1. PSTN-phone transfers to inno2.
|PSTN-phone calls inno1. PSTN-phone transfers to inno2.
|
|Ok
|----
|----
|PSTN-phone calls inno1. inno1 transfers to other PSTN-phone-2.
|PSTN-phone calls inno1. inno1 transfers to other PSTN-phone-2.
|
|Ok
|}
|}


Line 309: Line 300:
|----
|----
|'''Call can be forward'''
|'''Call can be forward'''
|
|'''Ok'''
|----
|----
|'''Held end hears dialling tone'''
|'''Held end hears dialling tone'''
|
|'''Ok'''
|}
|}


Line 322: Line 313:
|----
|----
|'''Call can be transferred or forward'''
|'''Call can be transferred or forward'''
|
|'''Ok'''
|----
|----
|'''Held end hears dialling tone'''
|'''Held end hears dialling tone'''
|
|'''Ok'''
|}
|}


Line 335: Line 326:
|----
|----
|inno1 calls inno2. inno2 transfers to PSTN-phone.
|inno1 calls inno2. inno2 transfers to PSTN-phone.
|
|Ok
|----
|----
|inno1 calls PSTN-phone. PSTN-phone transfers to inno2.
|inno1 calls PSTN-phone. PSTN-phone transfers to inno2.
|
|Ok
|----
|----
|PSTN-phone calls inno1. inno1 transfers to inno2.
|PSTN-phone calls inno1. inno1 transfers to inno2.
|
|Ok
|----
|----
|PSTN-phone calls inno1. inno1 transfers to other PSTN-phone-2.
|PSTN-phone calls inno1. inno1 transfers to other PSTN-phone-2.
|
|Ok
|}
|}


Line 354: Line 345:
|----
|----
|'''Caller can make a call to a Broadcast Group'''
|'''Caller can make a call to a Broadcast Group'''
|
|'''Ok'''
|----
|----
|'''Caller can make a call to a Waiting Queue'''
|'''Caller can make a call to a Waiting Queue'''
|
|'''Ok'''
|----
|----
|'''Announcement if nobody picks up the call'''
|'''Announcement if nobody picks up the call'''
|
|'''Ok'''
|}
|}


Line 367: Line 358:
===Firmware version===
===Firmware version===


All innovaphone devices use V10 build 10.0958 as firmware.
All innovaphone devices use V10sr6 build 10.0970 as firmware.


=== SIP - Trunk ===
=== SIP - Trunk ===
[[Image:peoplefone_SIP.png]]


[[Image:peoplefone_Trunk.png]]


=== Number Mapping ===
=== Number Mapping ===
 
[[Image:peoplefone_numbermap.png]]


=== Route Settings ===
=== Route Settings ===
 
[[Image:peoplefone_routes.png]]
 
=== Media Relay ===
 
 
=== Fax ===




[[Category:Compat|{{PAGENAME}}]]
[[Category:Compat|{{PAGENAME}}]]

Latest revision as of 13:47, 1 April 2014

3rdPartyGoldfischglas 03.png

Innovaphone Compatibility Test Report

Summary

SIP Provider: Peoplefone

The provider was tested by our partner inikon. This product is listed due to a customer testimonial. No tests have been conducted by innovaphone. The provider supports all required innovaphone features and is therefore qualified as recommended SIP Provider.


That being said, the provider has achieved 93% of all possible test points (136/146). For more information on the test rating, please refer to Test Description


  • Features:
    • Direct Dial In
    • Fax over IP (T.38)
    • DTMF
    • CLIP no screening
    • TSIP
  • Supported Codecs by the provider
    • G711
    • G729
    • G723
    • T.38 UDP

Note: The provider doesn't support Reverse Media Negotiation, making necessary the use of Media Relay.

Current test state

Referralprod.PNGThis product is listed due to a customer testimonial. No tests have been conducted by innovaphone.

Testing of this product has been finalized February 4th, 2014.

Testing Enviroment

HFO SIP Compatibility Test 5.PNG

This scenario describes a setup where the PBX and phones are in a private network.

  • the SIP trunk is configured with Media Relay and exclusive coder. This is the case when the test for "Reverse Media Negotiation" fails

Test Results

For more information on the test procedure, please read the following wiki article: SIP Interop Test Description. Bold lines in the test results indicate a KO-criteria.

Basic Call

Tested feature Result
call using g711a Ok
call using g711u Ok
call using g723 Ok
call using g729 Ok
call using g722 Nok
Overlapped sending Nok
early media channel Ok
Fax using T.38 Ok
Reverse Media Negotiation Nok
CGPN can be suppressed Ok
CLIP no screening Ok (CLIP open)
Long time call possible(>30 min) Ok
External Transfer Ok
NAT Detection Ok
Redundancy N/A
SIP over TCP Ok
Voice Quality OK? Ok

Direct Dial In

Tested feature Result
Inbound(Provider -> Innovaphone) Ok
Outbound(Innovaphone -> Provider) Ok
Loop In call(Innovaphone -> Provider -> Innovaphone) Ok

DTMF

Tested feature Result
DTMF tones sent correctly Ok
DTMF tones sent correctly via SIP-Info Ok
DTMF tones received correctly Ok

Hold/Retrieve

Tested feature Result
Call can be put on hold Ok
Held end hears music on hold / announcement from PBX Ok

Transfer with consultation

Tested feature Result
Call can be transferred Ok
Held end hears music on hold Ok

The following tests are made to test if call transfer is working.

Tested feature Voice Ok? MoH Ok?
inno1 calls inno2. inno2 transfers to PSTN-phone. Ok Ok
inno1 calls PSTN-phone. inno1 transfers to inno2. Ok Ok
inno1 calls PSTN-phone. PSTN-phone transfers to inno2. Ok Ok
PSTN-phone calls inno1. inno1 transfers to inno2. Ok Ok
PSTN-phone calls inno1. PSTN-phone transfers to inno2. Ok Ok
PSTN-phone calls inno1. inno1 transfers to other PSTN-phone-2. Ok Ok

Transfer with consultation (alerting only)

Tested feature Result
Call can be transferred Ok
Held end hears music on hold or dialling tone Ok
Call returns to transferring device if the third

Endpoint is not available

Ok

The following tests are made to test if call transfer is working.

Tested feature Voice Ok? MoH Ok?
inno1 calls inno2. inno2 transfers to PSTN-phone. Ok Ok
inno1 calls PSTN-phone. inno1 transfers to inno2. Ok Ok
inno1 calls PSTN-phone. PSTN-phone transfers to inno2. Ok Ok
PSTN-phone calls inno1. inno1 transfers to inno2. Ok Ok
PSTN-phone calls inno1. PSTN-phone transfers to inno2. Ok Ok
PSTN-phone calls inno1. inno1 transfers to other PSTN-phone-2. Ok Ok

Blind Transfer

Tested feature Result
Call can be transferred Ok
Held end hears dialling tone Ok

The following tests are made to test if call transfer is working.

Tested feature Voice Ok?
inno1 calls inno2. inno2 transfers to PSTN-phone. Ok
inno1 calls PSTN-phone. inno1 transfers to inno2. Ok
inno1 calls PSTN-phone. PSTN-phone transfers to inno2. Ok
PSTN-phone calls inno1. inno1 transfers to inno2. Ok
PSTN-phone calls inno1. PSTN-phone transfers to inno2. Ok
PSTN-phone calls inno1. inno1 transfers to other PSTN-phone-2. Ok

CFU / CFB Transfer

Tested feature Result
Call can be forward Ok
Held end hears dialling tone Ok

CFNR / Blind Transfer (alerting only)

Tested feature Result
Call can be transferred or forward Ok
Held end hears dialling tone Ok

The following tests are made to test if call transfer is working.

Tested feature Voice Ok?
inno1 calls inno2. inno2 transfers to PSTN-phone. Ok
inno1 calls PSTN-phone. PSTN-phone transfers to inno2. Ok
PSTN-phone calls inno1. inno1 transfers to inno2. Ok
PSTN-phone calls inno1. inno1 transfers to other PSTN-phone-2. Ok

Broadcast Group & Waiting Queue

Tested feature Result
Caller can make a call to a Broadcast Group Ok
Caller can make a call to a Waiting Queue Ok
Announcement if nobody picks up the call Ok

Configuration

Firmware version

All innovaphone devices use V10sr6 build 10.0970 as firmware.

SIP - Trunk

Peoplefone SIP.png


Peoplefone Trunk.png

Number Mapping

Peoplefone numbermap.png

Route Settings

Peoplefone routes.png

Retrieved from "https://wiki.innovaphone.com/index.php?title=Howto:Peoplefone_SIP-Trunk_-_SIP_Provider_Compatibility_Test&oldid=33153"