Howto:Sendnumber App - effexx - 3rd Party Product

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Contents

Product Name

effexx SendNumber-App

Certification Status

Image:Referralprod.PNGThis product is listed due to a customer testimonial. No tests have been conducted by innovaphone. Testing of this product has been finalized April 11th, 2022.

Category

Computer Telephony Integration and Unified Messaging / Unified Communication

Vendor

In order to make your business infrastructure and your communication processes efficient and secure, you not only need innovative technologies, but also solutions that are precisely tailored to your specific goals and requirements. The areas of telecommunications, information technology, security and software technology are constantly changing. Optimizing your technology flow requires selecting products and technologies that bring measurable benefits to your business. effexx advises you reliably, competently and individually on this.

effexx - Über uns

Description

The Sendnumber app allows users to choose which phone number they want to use to make outgoing calls. All extensions of existing waiting queue objects are automatically available for configuration.

The Sendnumber admin app allows admins to assign and remove phone numbers to users.

Functions

  • Set the outgoing number
  • Reset to own number
  • Permission management

Provided APIs

  • Websocket
  • PbxAdminApi

Licensing

No license is required for this app

Prerequisites

  • Edited trunk object with "Name as Number" option via Advanced UI
  • If you use myApps via browser, https is required

Versions

Compatible innovaphone firmware versions

  • innovaphone V13r2sr9

Application versions used for interop testing

  • effexx SendNumber-App 130001
  • innovaphone V13r2sr9
  • innovaphone AP Platform 100013

Configuration

Edit the trunk object


The SendNumber app edits user objects on the "External" attribute, which has been available since software version V13R2. In order for this option to be taken into account for outgoing telephony, the trunk object must be adjusted via the Advanced UI. It is also important to note that after this adjustment, it should first be checked whether this will result in restrictions on outgoing telephony with regard to call number display or call diversions.

In rare PBX constellations, errors can occur at this point. Innovaphone support should be contacted first. This function has nothing to do with the SendNumber app, but is just a feature of the innovaphone PBX that is required.

Image:Effexx-sendnumber-AdvancedUI-01.PNG



Image:Effexx-sendnumber-AdvancedUI-02.PNG


Install the App


The following series of images shows the installation sequence of the SendNumber app from the AppStore.

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Image:Effexx-sendnumber-02.PNG



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Image:Effexx-sendnumber-12.PNG

SendNumber - Admin App

With Sendnumber Admin App, the outgoing phone numbers of the existing waiting queues can be assigned to individual or all users.
Image:Effexx-sendnumber-admin-01.PNG



Image:Effexx-sendnumber-admin-02.PNG



SendNumber - User App

With the SendNumber user app, users can select their outgoing phone number.
Image:Effexx-sendnumber-user-01.PNG



Known Issues

- There was an error in the app file name. When updating from 13R2 SR10 to a higher version, the old App Service must be uninstalled.

Release Notes

130001 - SR10
- Startversion
130002 - SR11
- fixed an issue with AvatarApi in small pbx sceanrios.
- changed appname in binary with companyname as prefix
130003 - SR12
- fixed an issue with untrusted or self signed webserver certificates on pbx

Contact

effexx Telekommunikation GmbH
Grube Neue Haardt 1
57076 Siegen

Peter Stock
Tel: +49 271 7095-200
Fax: +49 271 7095-4200
E-Mail: vertrieb@effexx.com


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