Howto:Softwarephone recommended settings

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Revision as of 14:38, 22 June 2016 by Tru (talk | contribs) (New page: ==Applies To== This information applies to * innovaphone Softwarephone <!-- Keywords: softphone softwarephone settings protocol tcp --> ===Problem Details=== The Softwarephone needs...)
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Applies To

This information applies to

  • innovaphone Softwarephone


Problem Details

The Softwarephone needs to setup a signaling connection to the PBX. With H323 (UDP), the signaling needs several ports and they are opened on demand for each action. Sometimes it can happen that the port opening takes too long on some Windows machines and the Softwarephone doesn't respond to any requests.


Conclusion

From v11, please use H323/TCP or H323/TLS for signaling protocol. With TCP, there is one permanent session open and this prevents any Windows Session timeouts

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