Howto:Toplink SIP Provider Compatibility Test

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Innovaphone Compatibility Test Report


Summary

SIP Provider: Toplink

The provider supports all required innovaphone features and is therefore qualified as recommended SIP Provider.

Toplink does not support the remote hold feature. When making a blind transfer(using redial key) the remote end will not get a MOH/dialtone from the provider.

That beeing said, Toplink has achieved 96% of all possible test points. For more information on the test rating, please refer to Test Description


  • Features:
    • Direct Dial In
    • Fax over IP (T.38)
    • DTMF
  • Supported Codecs by the provider
    • G711
    • G729
    • G723
    • G726
    • T.38 UDP

Current test state

Recprod.PNG The tests for this product have been completed and it has been approved as a recommended product (Certification document).

Testing of this product has been finalized August 8th, 2007.

Testing Enviroment

Scenario NAT

HFO SIP Compatibility Test 5.PNG

This scenario describes a setup where the PBX and phones are in a private network. The IP800 must use a stun server, in order to send correct SIP - messages. The IP800 works as media relay, all RTP - streams go through the PBX.

Test Results

For more information on the test procedure, please read the following wiki article: SIP Interop Test Description. Bold lines in the test results indicate a KO-criteria.

Basic Call

Tested feature Result
call using g711a Yes
call using g711u Yes
call using g723 Yes
call using g729 Yes
Overlapped sending No
early media channel Yes
Fax using T.38 Yes
CGPN can be supressed Yes
Reverse Media Negotiaton Yes
Voice Quality OK? Yes

Direct Dial In

Tested feature Result
Inbound(Provider -> Innovaphone) Yes
Outbound(Innovaphone -> Provider) Yes

DTMF

Tested feature Result
DTMF tones sent correctly Yes
DTMF tones received correctly Yes

Hold/Retrieve

Tested feature Result
Call can be put on hold Yes
Held end hears music on hold / announcement from PBX Yes
Held end hears music on hold / announcement from provider No

Transfer with consultation

Tested feature Result
Call can be transfered Yes
Held end hears music on hold Yes
Call returns to transferring device if the third

Endpoint is not available

Yes

Transfer with consultation (alerting only)

Tested feature Result
Call can be transfered Yes
Held end hears music on hold or dialing tone Yes
Call returns to transferring device if the third

Endpoint is not available

Yes

Blind Transfer

Tested feature Result
Call can be transfered Yes
Held end hears dialing tone No

Broadcast Group & Waiting Queue

Tested feature Result
Caller can make a call to a Broadcast Group Yes
Caller can make a call to a Waiting Queue Yes
Announcement if nobody picks up the call Yes

Configuration

Firmware version

All innovaphone devices use V6 SR1 HF3 as firmware.

SIP - Trunk

First of all the SIP Trunk must be configured. Here an example of our Toplink - Trunk. If you want that the Gateway should act as Medialrelay, you must exchange the Gatekeeper Address (blue marking) to an private network address (see Media Relay (Scenario 2 only)); for example 127.0.0.1


Toplink SIP Compatibility Test 1.PNG

Number Mapping

The complicated part on this issue is the correct mapping of the outgoing and incoming numbers.

Toplink SIP Compatibility Test 2.PNG


Route Settings

Because Toplink, as most SIP - Providers too, doesn't support overlap sending, you must enable the blockwise sending of the phone number. You can do this by enabling Force enblock in the automatically generated Routes.

The second setting you must check is Interworking(QSIG,SIP). This feature must be enabled to properly relay suplementary services, like Hold over the SIP Trunk. If this checkbox is unchecked only basic call Information like connect and disconnect will be forwarded by the Gateway.

Toplink SIP Compatibility Test 6.PNG

Media Relay (Scenario 2 only)

By enabling Media Relay on the PBX, The IP800 will work as an RTP - Proxy, so all RTP Streams will travel through the IP800. This mode poses a much greater load on the PBX, so the number of concurrent calls will be heavy limited.

Toplink SIP Compatibility Test 5.PNG

You may wonder about the usefullness of putting the localhost address as a private network. However you must insert this entry, if the IP800 SIP GW registers at the PBX on localhost interface.

Fax

The FAX was connected via a IP22 to the IP800. When configuring the IP22 you must keep in mind that you will use the analog interface for fax communication. Thats why the T.38 codec must be enabled.


Toplink SIP Compatibility Test 3.PNG

Now the PBX and the phones are setup correctly. You should be able to make call in both directions and send and receive fax messages.