Howto:Trizwo Blocklist - trizwo GmbH IT & Communication - Partner App: Difference between revisions
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[[Image:trizwo Support App_logo.png||200px|right]] | |||
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==Product Name== | ==Product Name== | ||
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trizwo GmbH IT & Communication [https://www.trizwo.de/apps/myapps-support-app/ trizwo Support App] | |||
==Certification Status== | ==Certification Status== | ||
<!-- by | <!-- do not remove comment. Will be added by innovaphone upon document check, app availablity in innovaphone-appstore & operational check --> | ||
{{Template:Compat_Status_referral_product_new|type=App}} | |||
This App has been listed October 2022. | |||
==Category== | ==Category== | ||
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[[Category:Partner_Apps|{{PAGENAME}}]] | |||
{{Category:3rdParty_VoIPSystem_Management}} | |||
[[Category:3rdParty_VoIPSystem_Management|{{PAGENAME}}]] | |||
==Vendor== | |||
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[[Image:Trizwo_Logo_horizontal.png]] [http://www.trizwo.de trizwo GmbH] | |||
==Description== | |||
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The trizwo Support App aims to facilitate support cases. The app has especially been developed for innovaphone partners and administrators, who administrate myApps installations themselves. | |||
==Functions== | ==Functions== | ||
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--> | --> | ||
Short summary of the most important features: | Short summary of the most important features: | ||
* | * Editable Homepage: Contact information as well as procedural instructions can be saved here. | ||
* | * Users of the telephone system receive contact information or links of the innovaphone partners‘ IT support. | ||
* | * The homepage can be edited in the editor. | ||
*. | * To create a support ticket configuration data as well as system logs are needed. | ||
* Via the Report-function vital data as well as logs can be accessed and summarized in a report.zip file. | |||
* Through List Creator information of user objects in the PBX can be exported into various formats. | |||
* Lists can be created, that show which license is assigned to which user. | |||
== | ==Licensing== | ||
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none | |||
== | ==Versions== | ||
<!-- Mandatory topic. --> | <!-- Mandatory topic. --> | ||
<!-- If not present or outdated innovaphone FW is used, no certificate will be given at all --> | |||
===Compatible innovaphone firmware versions=== | |||
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* innovaphone at least V13r2sr1 | |||
== | ===Application versions used for interop testing=== | ||
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* trizwo Support App: 13r2 131015sr21 | |||
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* innovaphone V13r2sr5 | |||
== | ==Configuration== | ||
<!-- | <!-- Mandatory topic. --> | ||
<!-- Describe configuration steps to be done for both innovaphone and 3rd-pty application --> | |||
<!-- It is required to provide a PDF-formatted config document. --> | |||
<!-- | |||
<!-- | |||
<!-- List the config steps by adding text & pictures --> | |||
<!-- Name used APIs to be activated in ap-objects --> | |||
<!-- If not present, no certificate will be given at all --> | |||
<!-- in any case you must be aware of the fact that any questions concerning configuration issues will be directly forwarded by innovaphone to you as manufacturer --> | |||
For configuration, please refer to [https://www.trizwo.de/apps/myapps-support-app/ the manual on our website]. | |||
==Contact== | ==Contact== |
Revision as of 08:21, 20 October 2022
Product Name
trizwo GmbH IT & Communication trizwo Support App
Certification Status
This App is listed due to a customer testimonial. No tests have been conducted by innovaphone.
This App has been listed October 2022.
Category
VoIP system management products
Vendor
Description
The trizwo Support App aims to facilitate support cases. The app has especially been developed for innovaphone partners and administrators, who administrate myApps installations themselves.
Functions
Short summary of the most important features:
- Editable Homepage: Contact information as well as procedural instructions can be saved here.
- Users of the telephone system receive contact information or links of the innovaphone partners‘ IT support.
- The homepage can be edited in the editor.
- To create a support ticket configuration data as well as system logs are needed.
- Via the Report-function vital data as well as logs can be accessed and summarized in a report.zip file.
- Through List Creator information of user objects in the PBX can be exported into various formats.
- Lists can be created, that show which license is assigned to which user.
Licensing
none
Versions
Compatible innovaphone firmware versions
- innovaphone at least V13r2sr1
Application versions used for interop testing
- trizwo Support App: 13r2 131015sr21
- innovaphone V13r2sr5
Configuration
For configuration, please refer to the manual on our website.
Contact
Uwe Wellecke | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
trizwo GmbH IT&Communication | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Biedenkamp 1A | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
21509 Glinde | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Tel: | +49 40 611980 102 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Fax: | +49 40 611980 2102 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Mail: | uwe.wellecke@trizwo.de |