MyApps Cloud - STANDARD Concept

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Applies To

This information applies to the innovaphone myApps Cloud variant:

• STANDARD

Reasons for the Cloud STANDARD variant

• Customers with low to normal demands on ...
  • Infrastructure redundancies and autonomy times (blackout scenarios)
• In the most unlikely event of a data center failure a temporary interruption to operations of a few hours is acceptable
• The planned project requires only one Master PBX and high load requirements are not expected
• A maximum of 200 users are operated in the instance

The characteristics of the Cloud STANDARD variant

• The technical structure of the Cloud STANDARD variant (in comparison to the Cloud PREMIUM variant) is explained < here
• Further questions about the innovaphone myApps Cloud are answered in our HowTo category myApps Cloud
  • e.g. in the FAQ < here
  • e.g. a Cloud Installation < here
• The Order-Process wird < here
• A description of the optional 24x7 infrastructure support hotline service (must be can be found as a PDF download here
  • Download page with 'Handling_innovaphone_myApps_Cloud-Infrastructure-Support.pdf' (currently only in German)
• Instructions for licensing the Infrastructure Support License can be found > here in the license guide
  • The services for the 24x7 hotline must be activated for every instance via support ticket to the Cloud-Team (cloud@innovaphone.com)