Reference10:Release Notes Recorder: Difference between revisions

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(Replacing page with 'This roadmap describes the V10 Voice Recorder.<br/> <br/> This article is generated automatically. Do not edit! Please see ''[[Support:What is the DVL-Roadmap?|the disclaimer]...')
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__NOEDITSECTION__
= V10 Service Release 1 =
{{#invoke-url: http://wiki.innovaphone.com/extensions/InvokeUrlFunction/generateProjectList.php?area=maintenance&category=Recorder%20V10}}
Changes included in Version 10 Service Release 1<!---->
[http://mantis.innovaphone.com/view.php?id=115624 Definition]
 
 
   
== Player Version Trial04 ==
 
{|
|Status
|<font><font color="green">Closed</font></font>
|-
|Id
|[http://mantis.innovaphone.com/view.php?id=116245 116245]
|}
In the previous version Trial 03 if many records are selected and played in a playlist it could happen that each track jof the list is reproduced just for few seconds. Can not be reproduced in any case, depends on various factors. <br/>Solved in this Version, build 1018 is updated in the unofficial trials.
   
== Recorder: Problem with CF in Trial 24 ==
 
{|
|Status
|<font><font color="green">Closed</font></font>
|-
|Id
|[http://mantis.innovaphone.com/view.php?id=116820 116820]
|}
Access to the CF fails in some installationswith build 1018.<br/>Even the length of some fields seems to be too short (20 Character), adjusted to 100 Characters<br/><br/>Should be solved in Trial 25 (Build 1019)<br/>
   
== Numbers with * and # ==
 
{|
|Status
|<font><font color="green">Closed</font></font>
|-
|Id
|[http://mantis.innovaphone.com/view.php?id=128340 128340]
|}
If a called numbers contains # the record is stored but not synchronized with the reporting, a reporting error is displayed.<br/>If a number contains a * then record is not stored and a program error is displayed.<br/>Solved in Build 1072<br/>
   
== Recording Build 1080 Edition 111 ==
 
{|
|Status
|<font><font color="green">Closed</font></font>
|-
|Id
|[http://mantis.innovaphone.com/view.php?id=138529 138529]
|}
Former Build works bad if the webdav is done on a innovaphone HW Plattform but works fine on a CF and IPVA. The timeout in the Request was too short and the result is a CF down message.<br/><br/>If the working directory has space in the name the Pcap2Wave fails. Solved.
   
== Voice Recording PCAP file Transfer fails ==
 
{|
|Status
|<font><font color="green">Closed</font></font>
|-
|Id
|[http://mantis.innovaphone.com/view.php?id=144582 144582]
|}
See ticket ###139679<br/>See <br/>http://wiki.innovaphone.com/index.php?title=Support:Voicerecording_Build_1088_and_1089_considered_harmful<br/>
   
== Port in IP-Address ==
 
{|
|Status
|<font><font color="green">Closed</font></font>
|-
|Id
|[http://mantis.innovaphone.com/view.php?id=146158 146158]
|}
If in the IP-Address a Port is indicated the web Version of the Recorder would fail.<br/>Resolved in Build 1091<br/>See also ###145312###
   
== Do not Record empty Files ==
 
{|
|Status
|<font><font color="green">Closed</font></font>
|-
|Id
|[http://mantis.innovaphone.com/view.php?id=146861 146861]
|}
All records, even small one, are recorded.<br/>Solved in Build 10092
   
== Recording time error at 12:00 ==
 
{|
|Status
|<font><font color="green">Closed</font></font>
|-
|Id
|[http://mantis.innovaphone.com/view.php?id=148628 148628]
|}
At 12:00 time will be displayed "00:00"<br/>Solved with build 1094<br/><br/>###145984###
   
== Recording wrong date/time and delete timeout ==
 
{|
|Status
|<font><font color="green">Closed</font></font>
|-
|Id
|[http://mantis.innovaphone.com/view.php?id=149724 149724]
|}
In some situations date and/or time information could be wrong. On top if webdav is selected (not on pure CF) day and month can be swapped manually.<br/>If on a CF there are many file to delete one after another the results are unpredictable. The CF (pure CF, not over webdav) is very sensitive and slow, therefore a delay of at least one second between delete commands must be observed.<br/>Solved in Build 1097<br/>
   
== TCR works wrong and 12:00 AM is stored as 00:00 if CF ==
 
{|
|Status
|<font><font color="green">Closed</font></font>
|-
|Id
|[http://mantis.innovaphone.com/view.php?id=150482 150482]
|}
<br/>Solved in Build 1098
   
== No TCR on Webdav ==
 
{|
|Status
|<font><font color="green">Closed</font></font>
|-
|Id
|[http://mantis.innovaphone.com/view.php?id=152767 152767]
|}
TCR works just on the CF, not the Webdav.<br/>Solved in build Buidl 1099.
   
== Missing Records ==
 
{|
|Status
|<font><font color="red">Assigned</font></font>
|-
|Id
|[http://mantis.innovaphone.com/view.php?id=158245 158245]
|}
If in a call are involved more than 10 objects (for example because the call initially was distributed with a broadcast object) the recorder is not able to recognize if the user was involved. That depends off the position because the recorder sear up to 10 levels in the XML response. Extended to 90 levels (objects involved in a call).<br/>In some situation the number of am agent is not his internal number but extended with a called object number. For example the user 36 appears in the reporting as user 5736 because he was called through that object. The result is that the recording again is not recognizing that this user is to record. Now also the name will be checked to avoid that.<br/><br/>Solved in Build 1102, see also ###156608###
   
== test ==
 
{|
|Status
|<font><font color="green">Closed</font></font>
|-
|Id
|[http://mantis.innovaphone.com/view.php?id=115625 115625]
|}
das ist der test<br/><br/>
   
== Enhanced Layout ==
 
{|
|Status
|<font><font color="green">Closed</font></font>
|-
|Id
|[http://mantis.innovaphone.com/view.php?id=118144 118144]
|}
<br/>- Setup: Allow delete records without connection to the recorder (for future synchronization with the reporting DB)<br/>- Setup: Allow export of encoded files<br/>- Setup: Allow instant Play<br/>- Setup: Allow transcription<br/>- Screen setup more than 100% is supported<br/>- New layout/symbols<br/>- Automatic hide of unused/unusable symbols: The playlist and Clockdisplay keys are displayed only if the situation allows an action<br/>- Additional time information: elapsed and time to end is displayed always under the progress slider<br/>- Hiding of additional information: Player, Memory, Volume and Call Details can be hided from the user. The setup is automatically saved and available even after a restart.<br/>
   
== Player via http ==
 
{|
|Status
|<font><font color="green">Closed</font></font>
|-
|Id
|[http://mantis.innovaphone.com/view.php?id=129321 129321]
|}
See relative Wiki article for description<br/><br/>http://wiki.innovaphone.com/index.php?title=Howto:Player_over_http
   
== Player: filter for more exension ==
 
{|
|Status
|<font><font color="green">Closed</font></font>
|-
|Id
|[http://mantis.innovaphone.com/view.php?id=132109 132109]
|}
See just numbers:<br/>It is also possible indicate a filter for more extension numbers separated by a semicolon. In this case a drop down selection field will appear and the desired extension as filter can be selected.  This is usefully when for example a supervisor should see all his agents? calls (but not any recorded call).<br/><br/>Build 1077
   
== Build 1084 ==
 
{|
|Status
|<font><font color="green">Closed</font></font>
|-
|Id
|[http://mantis.innovaphone.com/view.php?id=141033 141033]
|}
From Build 1084 on the recorder will not map drives but access via http to the CF/webdav. <br/>Slaves operations is possible.<br/>TCR recording is diseabled in this build.
   
== Recording on large PBX ==
 
{|
|Status
|<font><font color="green">Closed</font></font>
|-
|Id
|[http://mantis.innovaphone.com/view.php?id=148630 148630]
|}
see<br/>http://wiki.innovaphone.com/index.php?title=Howto:Recording_in_large_PBXs
   
= recording 10 hotfix2 =
Changes included in Version 10 Service Release 2<!---->
[http://mantis.innovaphone.com/view.php?id=164018 Definition]
 
 
   
== Recorder Loop in PBX ==
 
{|
|Status
|<font><font color="red">Assigned</font></font>
|-
|Id
|[http://mantis.innovaphone.com/view.php?id=167429 167429]
|}
If an incomming call is directed to a CFU to an external destination this will not recordet (message "no Agent").<br/>Fixed in Build 1112
   
== Recording fails when numer contain more than one * ==
 
{|
|Status
|<font><font color="red">Assigned</font></font>
|-
|Id
|[http://mantis.innovaphone.com/view.php?id=168921 168921]
|}
fixed in Build 1114<br/>###168239###
   
== Player path ==
 
{|
|Status
|<font><font color="red">Assigned</font></font>
|-
|Id
|[http://mantis.innovaphone.com/view.php?id=169054 169054]
|}
In the Player the path can not be set.<br/>The recorder has still the problem with * in the number.<br/>Both items fixed in build 1119<br/>
   
== Recorder on CF and Webdav Build 1123 ==
 
{|
|Status
|<font><font color="red">Assigned</font></font>
|-
|Id
|[http://mantis.innovaphone.com/view.php?id=171860 171860]
|}
On CF date/Time Error in file parsing are possible.<br/>
   
== Voice Recorder - Format error - Build 1124. ==
 
{|
|Status
|<font><font color="red">Assigned</font></font>
|-
|Id
|[http://mantis.innovaphone.com/view.php?id=173249 173249]
|}
If there is no CDR ticket a format Error causes a not correct deleting of the file.<br/><br/>Please note that the Player rework is still in beta.<br/>
   
== Pcap without CDR - Build 1114 ==
 
{|
|Status
|<font><font color="red">Assigned</font></font>
|-
|Id
|[http://mantis.innovaphone.com/view.php?id=168330 168330]
|}
The number of cycles before a pcap file without CDR ticket is deleted can be set. On top can be selected if before deleting the pcap a emergency copy in the TMP directory should be done or not.
   
= Recording Hotfix 3 =
Changes included in Version 10 Hotfix2<br/>New User interface on the Recorder<br/>Enhanced Date/Time Features<br/><!---->
[http://mantis.innovaphone.com/view.php?id=173400 Definition]

Revision as of 17:53, 4 April 2016

This roadmap describes the V10 Voice Recorder.

This article is generated automatically. Do not edit! Please see the disclaimer before using the information presented here!


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