Reference13r1:Concept App Service Voicemail: Difference between revisions

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* Visual Voicemail notification in myApps, Voicemail App on all myApps capable devices
* Visual Voicemail notification in myApps, Voicemail App on all myApps capable devices
* Delete, Play and Download Voicemails
* Delete, Play and Download Voicemails
* Message Waiting Indication (MWI) on innovaphone IP phones
* MWI on IP phones
* Message Waiting Indication (MWI) standard based (according to H.450.7), can be used for 3rd party SIP and H.323 telephones
* Email notification with a .wav attachment of the voicemail file
* Email notification with or without a .wav attachment of the voicemail file (SMTP Config from [[{{NAMESPACE}}:PBX/Config/Authentication|PBX/Config/Authentication]] is used for the Email Notification)
* Available languages German, Danish, Dutch, English, Finnish, French, Italian, Norwegian, Polish, Portiuguese, Swedish, Spanish, and Czech
* Available languages German, Danish, Dutch, English, Finnish, French, Italian, Norwegian, Polish, Portiuguese, Swedish, Spanish, and Czech
* Custom XML voicemail scripts can be enabled
* Custom XML voicemail scripts can be enabled


=Requirements=
=Requirements=
innovaphone PBX and App Platform on latest service release version of 13r1
innovaphone PBX and App Platform from on version 13r1


=Details=
=Details=
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=App Services=
=App Services=


 
== innovaphone-voicemail==
= Voicemail App=
Main app to manage the voicemails.  
[[Image: Voicemail.png‎]]
The Voicemail App delivers a visual presentation and management of your recorded voicemail messages:
* Access to the user specific recorded voicemail messages
* See the Caller-ID, Time of the voicemail message and the duration of the recorded voicemail message
* Bacthcount for new unlisten messages
* See difference between new and already listened voicemail messages
* Play, Listen to the recorded voicemail message
* Press call for direct Callback to the presented Caller-ID
* Download the voicemail as a .WAV file for external storage or forward by email
* Delete a voicemail message


=Troubleshooting=
=Troubleshooting=
=Known Problems=
=Known Problems=
 
== Incomplete attachments in email notification ==
 
For details see [[Support:V13r1_voicemail_-_incomplete_attachments_in_email_notification]]
= Related Articles =
= Related Articles =
* [[Reference13r1:Apps/PbxManager/Voicemail]]
<!--optional bullet list, remove section if not needed-->
* [[Course13:IT_Connect_-_13_Design_of_the_Application_Platform#Create_a_new_App_Service_Instance]]
* [[Howto:V13_Create_a_second_Voicemail]]
* [[Howto:V13_Access_Voicemail_Files]]

Revision as of 11:18, 15 September 2020


The App Services Voicemail is an App Service which can be installed on an innovaphone App Platform. It is used to store, delete and play the voicemails from the pbx.

Features

  • Database for voicemails
  • Visual Voicemail notification in myApps, Voicemail App on all myApps capable devices
  • Delete, Play and Download Voicemails
  • MWI on IP phones
  • Email notification with a .wav attachment of the voicemail file
  • Available languages German, Danish, Dutch, English, Finnish, French, Italian, Norwegian, Polish, Portiuguese, Swedish, Spanish, and Czech
  • Custom XML voicemail scripts can be enabled

Requirements

innovaphone PBX and App Platform from on version 13r1

Details

App Services

innovaphone-voicemail

Main app to manage the voicemails.

Troubleshooting

Known Problems

Incomplete attachments in email notification

For details see Support:V13r1_voicemail_-_incomplete_attachments_in_email_notification

Related Articles

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