Reference13r2:Concept Hardware Rental

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Applies To

This information's applies to

  • innovaphone PBX from version 13r2 sr9
  • App Platform version 13r2 sr9

Requirements

  • innovaphone PBX version 13r2 sr9 or higher
  • a running App Platform 13r2 sr9 and access to the Devices App
  • a hardware rental contract

Hardware Rental program and Payment method

innovaphone uses iSC (innovaphone Service Credits) as a payment method for the flexible hardware rental program. The iSC are bound on a customer specific account. As soon as a hardware is activated for renting, the account balance starts decreasing, in function of the given hardware rental configuration.

  • iSC can be ordered via the innovaphone sales channel and are managed through the myApps Platform. The delivery is realized in form of an activation key. Then iSC are loaded through the Devices App to a specific customer account. The customer account is logically connected to the My Innovaphone. The hardware rental however, are managed exclusively via the Devices App.
  • iSC are not bound to a customer account. Existing iSC balances can therefore be used flexibly, by the same customer, to rent other licenses or services.
  • The rental program is operational, as long as a positive iSC balance is available on the customer account. The hardware rental functionality stops immediately when the iSC balance becomes zero. A negative iSC balance is not accepted.

Hardware licenses

  • The licences for the hardware are part of the hardware rental. The hardware is fully licenced.


Technical aspects

The rental duration is calculated on each license or balance change in the domain. Consequently, after each change in the configuration new licenses, with a new duration are transferred to the gateways and also stored in the Devices App itself. If the rental expires, the gateway reboots and the licenses are not operational anymore. The licenses are also transferred after each reconnect of a gateway to the Devices App.

Remarks:
* For license and balance changes, the Devices App must be online and have access to my.innovaphone.com!


Configuration

  • open the devices app
devices
  • select the right domain
devices-domain
  • click on account
kundenkonto
  • login with your my.innovaphone account



Troubleshooting

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