Reference13r2:Concept Hardware Rental
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FIXME: This article is still work in progress |
Applies To
This information's applies to
- innovaphone PBX from version 13r2 sr9
- App Platform version 13r2 sr9
Requirements
- a hardware rental contract
- special rental devices (can be selected with the rental contract)
- innovaphone PBX version 13r2 sr9 or higher
- a running App Platform 13r2 sr9 and access to the Devices App
Hardware Rental program and Payment method
innovaphone uses iSC (innovaphone Service Credits) as a payment method for the flexible hardware rental program. The iSC are bound on a customer specific account. As soon as a hardware is activated for renting, the account balance starts decreasing, in function of the given hardware rental configuration.
- iSC can be ordered via the innovaphone sales channel and are managed through the myApps Platform. The delivery is realized in form of an activation key. Then iSC are loaded through the Devices App to a specific customer account. The customer account is logically connected to the My Innovaphone. The hardware rental however, are managed exclusively via the Devices App.
- iSC are not bound to a customer account. Existing iSC balances can therefore be used flexibly, by the same customer, to rent other licenses or services.
- The rental program is operational, as long as a positive iSC balance is available on the customer account. The hardware rental functionality stops immediately when the iSC balance becomes zero. A negative iSC balance is not accepted.
Hardware licenses
- The hardware licences are part of the hardware rental and must not licenced separately.
Technical aspects
The rental duration is calculated on each change of hardware and licence in the domain. Consequently, after each change in the configuration new licenses and hardware with a new duration are transferred to the gateways and also stored in the Devices App itself. If the rental expires, the gateway reboots and the hardware are not operational anymore. The licenses are also transferred after each reconnect of a gateway to the Devices App.
Remarks: * The Devices App must be online and have access to my.innovaphone.com!
Configuration
- run and finish the normal install process on the special rental hardware.
- open the devices app
- select the right domain
- click on Access Rights
- login with your my.innovaphone account and select your hardware rental contract.
- add the phones over the provisioning process
- click on rental
- here you have the overview to your contract and the status of your iSC's.
- Tab Software
- Add the licences you want to use Howto:Software_Rental
- Tab Hardware
- add and activate the listed Phones to your hardware rental
- Tab Contract
- overview to your devices and the contract information's
- possibility to change (RMA) or deactivate the rental for a special device
- overview to your devices and the contract information's
- Button History history.PNG
