Reference13r3:Apps/PbxManager/App Fax

This page describes the PBX Manager Plugin of the Fax App.

The fax app service can be configured and user apps can be added, configured or deleted with this PBX Manager Plugin of the fax app. The app service provides user fax apps:

• with a personal account.
• with a group account.

The fax service applies the fax configuration like subscriber name of a fax object for fax calls to and from this fax object. Therefore each fax object must have access to a fax interface resource to send and receive fax calls. A fax interface should be registered to the first app object; further app objects can also use this fax interface if the first app object is configured as external resource in these app objects.

App Service Configuration

General Configuration

• Delete fax jobs automatically: Fax jobs of all users with a certain age in days can be automatically deleted by the system if configured.

SMTP Configuration

Required data for outgoing emails:

• Hostname: Resolvable DNS name or an IP address literal of your app platform with the SMTP client (e.g. [123.255.37.2]). If the SMTP server (e.g. public SMTP server) is connected through a NAT router, a DNS name or an IP address is to be used which resolves to the NAT router's public IP.
• Server[:port]: Resolvable DNS name or an IP address of the used SMTP server plus optional port separated by ':'.
• User name: The login name of a valid user account at the SMTP server (mandatory).
• Password: The password of the SMTP user account (mandatory).
• Sender address: The email address of the sender in sent emails.
• Sender name: The name of the sender in sent emails.

Values according to SMTP integration

Customized Texts

Options for text modification at incoming documents:

• Mail subject: A static text.

Default value: Fax from <name of fax-App>

• Mail body (HTML): A static or HTML-formatted text by e.g. composition of HTML mails with an email program and use of the generated HTML code.

Default value: Hello <Long Name of PBX user>, you have received a fax document from <remote-number> with <pages> pages. Kind regards

Customized texts for the subject or body can only contain static content, variables and placeholders (e.g. remote number) can not be used.

Individual Fax App Configuration

Following items can be configured in a PBX Fax object (including fax group objects):

• Name: Object long name
• SIP: Object name. Allowed characters accord to the general name object properties.
• Number: Object number to be prepended for fax calls.
• International fax number: Printed in the headline of fax document. The user (send) number is added, but not the node number.
• Company name: Printed in the headline of fax document.
• Node and PBX: The PBX and node configuration of the PBX object. Node numbers are considered for the calling party numbers.
• FAX interface: selection of fax-capable devices available in the system
  • Device name: name of fax-capable device as defined in the Devices App
  • Hardware ID: serial number/MAC of a device
  • Product: innovaphone device model
  • Available channels: amount of offered fax channels
  • T.38 allowed: T.38 codec for the fax transmission allowed
  • Audio fax allowed: audio codecs (G.711) for the fax transmission allowed. Availability depends on the device type. Two DSP channels needed for each used fax channel.
• External Resource: The H.323 name of another reachable PBX object as call destination which provides a registration to an innovaphone FAX interface endpoint. This is only used if no fax interface is registered.
• Channels app: not to be used
• Default Recipient: Faxes are received for this user or this fax group, if no personal fax number is appended, the number is not assigned or the assigned user has no fax license.
• Configuration Templates: select configuration templates to be applied for the fax app object