Reference9:Concept myPBX
Jump to navigation
Jump to search
There are also other versions of this article available:
Reference9 (this version) | Reference10 | Reference11r1 | Reference12r1 | Reference12r2
Overview
- myPBX is a web application that comes with the innovaphone PBX starting from V9.
- Can be used by end users to do a number of common tasks: manage phone calls, presence, instant messaging, monitor contacts...
Application design
- JavaScript application in the browser for user interaction.
- Connected to the PBX using AJAX.
- Actual logic is implemented in the PBX.
myPBX launcher
- Opens myPBX
- Provides notifications
- Provides Hotkeys
Requirements
Features
Presence
- Manage own presence
- IM status is open when myPBX is started
- Phone status is open when a phone is registered
Profiles and contacts
- One contact list per profile
- Contact types (internal, external phone number, external SIP)
- Monitor presence, busy state and calls
- Visibility
Call control
- User can select one of the registred phones or mobility
- Initiate, clear, hold, transfer park
- Numbers: user defined, from LDAP search, from contact list, from call list
Directory search
- Can be connected to an internal and an external LDAP directory
- Config is stored in the phone config of the user
Call list
- Reporting as a database for calls
- View call flow
- Call back
Instant messaging
- Chat calls
- Chat conferences
Application sharing
- Application sharing can be started from an existing chat session.
- Livemeeting
- WebEx
Audio conferences
- The innovaphone conference interface can be integrated
- Unplanned audio conferences from a chat session
User password
- Changing the user password from myPBX may affect the phone registrations
Configuration
- myPBX has to be enabled in the configuration of the PBX. It is disabled by default.
- Only users with a password can login to myPBX.
- The LDAP configuration is taken from the phone config at the user object.