Reference9:Phone/User/Function-Keys/Partner
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Partner
The Partner function is divided into three states.
- Idle: In the Idle state, this key performs a direct dial.
- Alerting: This state indicates that the partner's telephone is ringing; the call can be picked up with this key.
- Busy: In the Busy state, the function key is used only to display the partner state.
With the following functions, you can use the Partner function as described.
Partner identification
- You define the partner telephone with the corresponding number or name.
Partner Type
- Default - normal partner key
- Executive - use the CLIP (extension) of the partners executive object to execute calls
- Secretary - Enables special Executive/Secretary Functionality. It is used on a Executive phone to display Call Forward and and primary secretary join/leave group state. This feature uses Subscribe for Presence functionality (Subscribe for Presence must be enabled). Also you need to set the name (and not the number) of the Partner identification to get the presence subscription work with the Secretary partner type.
Perform intrusion if partner is busy
- If the partner’s line is already active, an intrusion call is sent with a preceding alert signal. The current call is automatically put on hold.
Type Conference or silent monitoring
Subscribe for Presence
- Needed to be activated when the presence status of the partner or call diversion and group state of the secretary should be monitored. The field Partner identification must be configured with name only (no number) so that Subscribe for Presence can be used.
Subscribe for Dialog Info
- Needed to be activated to get the partner informations of users from other PBXs. When Subscribe for Dialog Info is turned on, the partner's busy state will be retrieved using a subscription. No group indications are required nor evaluated then. Otherwise, the partner's busy state is derived from group indications received. As a result, the partner key will work only if group indications are configured for the user in this case. Also, for this reason the Subscribe for Dialog Info is available only if Partner Type is Default.
There are 4 modes to subscribe for dialog info (no need for group indications )
- the user (that should be monitored) is in the same group, and you are active in this group
- one of the own active groups added in the access list² of the monitored user
- added the own domain in the access list (e.g @innovaphone.com)
- added the own name in the access list of the monitored user
² The access list is used for the my PBX client to Reference9:PBX/Objects/Edit Allow the call state and presence status of other users.
Hide calling party in alerting state
- By default the calling party info is shown in the key label area when a call is ringing at the partners phone. This may be supressed by this checkmark.
Hide calling party in ringback state
- By default a call picked up from the partners phone by pressing this key is indicated as a normal inbound call and the calling party info is shown. This may be supressed by this checkmark.
Show connected party in busy state
- By default the party info of the party the partner is currently speaking to is not shown. This may be changed by this checkmark.
Do not pick up an alerting Call
- By default a call ringing at the partners phone is picked up when this key is pressed. This may be supressed by this checkmark.