Reference:My Innovaphone

About

My innovaphone replaces the former license manager. It will also include the handling of device warranty and software service agreements (only partially implemented yet).

Project-View

My innovaphone offers the possibility for several users to be in one company. This company shares its balance of licenses over all users and can have several projects. Projects have their own balance of license types and devices are bound to a project.

Language

My innovaphone will support multiple languages. You can select your desired language at the bottom of the page, although only english is fully available yet.

First steps

Open my.innovaphone.com and click the "Register Now" link. Enter your personal data and register. Note: You do not have to enter an innovaphone account id, this is optional.

You will receive a registration email with an activation link. After account activation you have two options:

• create a new my innovaphone company (this has nothing to do with your company data given in your account)
• ask another user of your company to add your user account to an already existing company

If you accidentally created an own my innovaphone company, just ask another user of your company to import your just created company.

Projects

You can always select a project in the left corner at the top of the page or on the Projects page.

After creation of an own company, you will have a default project named "DEFAULT". You can rename this project later. You can also create more projects on the projects page with "Create new project". Each project of a company must have a unique name.

Projects page

Project actions

If you follow the link of one project name, you can do these things:

Project actions

Project Update

Rename the project or/and change its description.

Edit Project Rights

Add or delete company rights for this project. To add a company right, you have to enter an email address of a user of this company. Each user of a company with rights on this project can add devices, licenses, activation keys to this specific project, but is restricted in deleting devices, editing the project and can't create activation keys with the projects balance.

Project rights

Delete Project

Delete the project. Only possible if it has no activation keys, devices or user rights.

Import old account data

After following this link, you will have to enter your old account login from license.innovaphone.com. Afterwards you will get a list of your balance and of all your devices with their licenses. The shown balance is the balance of all users, which belong to your old group (if you belonged to a group). You can now select all devices which you want to import to the currently selected project. There might be errors, if you try to add a device. They are explained here.

By confirming this import, all users of your group will be locked in the old license manager.

You can import all not yet imported devices to another project, if you want.

Note: importing of your old balance and devices might take a while!

Balance

On the balance page you will see the balance of the currently selected project or the balance of all your projects together. The balance is bound to your company and not to your user account. The balance is bound to a specific project, but can be shared for license creation or activation key creation if wished.

Balance page

Activations

To increase your projects balance, select one of your projects, follow the "Add new activation key" link and enter the activation key in the corresponding field. You can also enter an optional comment for this key. You will then get a listing of all contained licenses. After commiting this key, your project balance will have been increased by the keys values.

Activation key page

Created Activations

Here you'll see a list of all created activation keys in the selected project (or over all projects).

You can create activation keys on the project page for other users or to simply transfer licenses from one project to another.

Created activation keys

Devices

To view your devices you first have to click on the "Show" button. You can leave the filter field empty if you want to view all your devices.

The Devices Page

Add new devices

Follow the "Add new devices" link on the devices page.

There you have a few options:

• You can add a single new device
• You can add devices according to a mac address range (e.g. from 00-90-33-08-20-00 to 00-90-33-08-22-00), maximum 50 at once
• You can add devices by uploading a text file with mac addresses like this (maximum 50 at once):

00-90-33-08-20-20 00-90-33-08-20-21 00-90-33-08-20-22 00-90-33-24-20-20

• You can add devices according to your received order number. Just enter you order number and you will get a list of all devices bount to this number.

Note: MAC addresses can be always given like this:

• 00-90-33-xx-xx-xx
• 00:90:33:xx:xx:xx
• 009033xxxxxx
• xxxxxx (00-90-33- will then be added automatically)

There might be errors, if you try to add a device. They are explained here.

Device actions

After following the link to one specific device of the device list you will have some actions:

Device actions

Add new licenses

To create new licenses for a device, you have to add this device first on the devices page and then select a version of the license (V8 is not yet supported, use V7 licenses instead) and click "Create new license". On the next page you will see a list of all available license types, which depends on your current available license types, of the selected license version and the device type (IP6000, IP800 e.g.):

Licenses for an IP2000

You see the available project balance, the balance over all projects (excluding foreign projects), the currently installed licenses and the maximum amount for this device type. You can now enter the value of the new license. Base/Upgrade licenses can be selected via dropdown box. Voicemail and Standby lics must always have the same amount as the selected PBX-PBX... license! The maximum amount of PBX-Registration licenses equals the amount of the selected PBX-PBX... license!

Now confirm your new selection. If you have not enough licenses in your current project, but there are still licenses in other projects, you will get a dropdown box with a list of all projects containing the needed licenses. You can now select all desired/needed projects and confirm your selection again. The balance of all selected projects will then be decreased by the needed amount.

Add floating license

Here you can add a floating license for a slave pbx. A device with a floating license can't have pbx licenses and a device with pbx licenses can't have a floating license.

Download licenses

If you want to download licenses for a device, you have to decide wether to download the licenses encrypted or not. If you download the licenses unencrypted, you won't be able to return those licenses anymore. So you won't be able to return licenses for devices with V5-V7 licenses, as licenses for this versions are not encrypted. Encrypted licenses are stored in a xml file, which you can then upload on your V8 (or higher) device.

You can also download test licenses if you want to run tests. You will be asked whether the device is used as slave and if not, how many pbx licenses you want to use. Downloading unencrypted test licenses won't lock your return license option.

You can now also download licenses directly from by the web interface of a device. You just have to enter your account data and start downloading the licenses from my.innovaphone.com wihtout having to download/upload a license file.

Move licenses to another device

If you have the needed account rights, you can move licenses to another device. After moving licenses, the former device will be marked as a RMA device.

Move device to another project

Here you can move the current device to another project.

Return licenses

You can return V8 (or higher) licenses by uploading the xml file, you got from your device or by returning your licenses over the web interface of your device (General->License).

Request certificate

If you have the needed rights, you can request a new device certificate for your device.

Update device comment

You can always change the comments for a device or the changeable license comment.

Delete

You can always delete devices. If they have licenses, these won't be deleted.

Telephone devices

As the device warranty will be handled by licenses now, you can also add telephone devices to your projects.

Check device warranty

On the device page you can "Check device warranty" of a device, which not belongs to your company. Simply enter the MAC or IPEI.

History

History page

You can view your history for several contexts:

• Company: history of all actions in your company
• User: history of all actions of the selected user
• Device: history of all actions for the selected device

Each context applies to the currently selected project. If you haven't selected a certain project, you will see the history over all projects.

You can select to view the history of the last day, week, month, year or from always. Collecting data might take a while...

Company

Company page

The first user of a company has automatically company admin rights and give this right to other company users after adding their accounts email address.

As admin you can also import another company by entering an admin account of this company. This might be usefull if one user of your company has accidentally created an own company.

You can also lock a user account. Locked users can't loggin to my.innovaphone.com any more.

Account settings

Here you can change your personal data, password and here you can also add other users to your company.

Image explanation

Errors

Already In Company

• This device already exists in your company and can't be added/imported.

If you want to import this device anyway, you first have to delete your current device from its project.

Already Imported

• This device has been already imported.

You can't import it again.

Not Found

• This device was not found in the my innovaphone database.

This should never happen, but if, contact the adminitrator.

Warnings

Several Companies

• This device is already in another company.

This means, that either you do not have the physical device or it once belonged another company. You can still import/add this device and you will have access to all of its current licenses.

Several Users

• This device has licenses from several users of the old license manager.

This means, that you are not neccessarily the user, who physically owns this device. If you do not own it, do not import it.