Reference:Remote Control Facility

Remote Control Facilities

innovaphone telephones implement certain facilities which sent in during call setup or within a call. These are used for 3rd party phone control, e.g. in myPBX or SOAP (and thus TAPI).

Following remote control facilities are available:

• 0 - this default facility is always sent to the calling device if a call is initiated via SOAP, enabling the simulation of an outgoing call on innovaphone device
• 1 - reserved
• 2 - multicast, sent in setup (UserCall (?) ). Device will accept incoming call right away, will put any active call on hold
• 3 - announcement call, sent to the called device, activates hands-free on the phone
• 4 - toggle three-party conference state, sent in an active call to the calling device, while a second call on hold exists. Both calls must lie on top of each other on the top of phones display and be available to a conference setup via the menu key on the phone. Any further calls on hold are ignored.
• 6 - start call completion (on a busy or disconnected call)
• 7 - end call completion (in a new call (?) )
• 8 - recording on, requires a recording configuration on the target phone
• 9 - recording off
• 10 - turn on three-party conference mode (see #4 too)
• 11 - turn off three-party conference mode (see #4 too)
• 12, 13 - reserved
• 14 - mute. Mutes the phone's microphone. Works from phone firmware V9 hotfix 5. Will work only if there is a phone on the call.
• 15 - unmute

From phone firmware build 100252, there are some more new codes to control the call mode. They are executed only when the addressed phone is either in handset, headset or handsfree mode, i.e when calling, connected or disconnected but not when alerting:

• 16 - change to handset mode
• 17 - change to headset mode
• 18 - change to handsfree mode
• 19 - monitor mode on (add speaker to handset or headset mode)
• 20 - monitor mode off (back to plain handset or headset mode)

From phone firmware build 100567 two more new codes are available. They are executed only when sent in setup (UserCall) instead of the default facility 0, call intrusion is enabled at the phone and the phones state permits to initiate an intrusion.

• 21 - intrusion, type silent monitoring
• 22 - intrusion, type conference