User contributions for Sga
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4 October 2023
- 12:0912:09, 4 October 2023 diff hist +865 N Support:13r3 sr10 MyApps Windows Client - Epos/Sennheiser-Headsets require installed Epos-Connect Software Created page with "==Applies To== * 13r3 sr10 myApps Client for Windows ==Further information== ===Problem details=== To support newer Epos/Sennheiser headset models, the Epos SDK must be updated. Starting with 13r3 sr10, the SDK needs to be installed separately using the ''Epos Connect'' software. If the Epos-Connect software is not installed, the headsets will not be able to control calls, but audio will still be played when calls are connected. myApps Clients for Mac/iOS/Android are no..."
25 September 2023
- 15:4415:44, 25 September 2023 diff hist +11,038 m Reference13r2:Gateway/Interfaces/SIP →More frequently used Advanced Parameters
18 September 2023
- 17:4217:42, 18 September 2023 diff hist +44 m Howto:IP62 WLAN WiFi Handset - innovaphone - H323 Testreport →Known Issues
15 September 2023
- 17:4517:45, 15 September 2023 diff hist −487 m Main Page →Latest News
- 17:4317:43, 15 September 2023 diff hist +5 Main Page →Latest News
- 17:3917:39, 15 September 2023 diff hist +238 N Support:Wireless Handset Firmware IP73 1011 (5.0.1) released Created page with "The handset firmware for IP73 version 5.0.1 is released and is available at http://store.innovaphone.com/release/download.htm, under Software. See the roadmap for changes." current
14 September 2023
- 12:3012:30, 14 September 2023 diff hist +277 Reference13r3:Concept myApps platform services →Troubleshooting
7 September 2023
- 16:0316:03, 7 September 2023 diff hist +5 m Reference:IP73 WLAN WiFi Wireless IP-Phone →Bluetooth automatically disabled
11 August 2023
- 12:0112:01, 11 August 2023 diff hist +14 Howto13r3:Step-by-Step Shared Fax App ressources in the Cloud →Purpose
- 11:0011:00, 11 August 2023 diff hist +26 Reference13r2:Apps/PbxManager/Explorer →Give visibility-entries the flag 'visible' current
9 August 2023
- 10:4410:44, 9 August 2023 diff hist −162 Support:Innovaphone product behavior CVE-2023-36664 →Linux-AP current
8 August 2023
- 11:3811:38, 8 August 2023 diff hist −38 Howto:DE - Vodafone - IP Anlagen Anschluss TCP SIP-Provider (2023) No edit summary
3 August 2023
- 17:3317:33, 3 August 2023 diff hist +2 Support:Innovaphone product behavior CVE-2023-36664 No edit summary
2 August 2023
- 13:4913:49, 2 August 2023 diff hist +91 N Support:IP65 fails to start after downgrade Sga moved page Support:IP65 fails to start after downgrade to Support:IP65 fails to start after downgrade to a version earlier than 2.12.39 current Tag: New redirect
- 13:4913:49, 2 August 2023 diff hist 0 m Support:IP65 fails to start after downgrade to a version earlier than 2.12.39 Sga moved page Support:IP65 fails to start after downgrade to Support:IP65 fails to start after downgrade to a version earlier than 2.12.39 current
- 12:3712:37, 2 August 2023 diff hist +715 N Support:IP65 fails to start after downgrade to a version earlier than 2.12.39 Created page with "==Applies To== This information applies to * IP65, Hardware revision 3A * IP65, Hardware revisions 2A and higher for variants without Bluetooth ==More Information== ===Problem Details=== Downgrading to any version earlier than 2.12.39 can cause the handset to stop working due to Hardware incompatibility. The screen will turn black and the handset will not be able to start again. You can find out the hardware revision of a DECT handset in its Course13:IT_Advanced_2_-..."
1 August 2023
- 13:1913:19, 1 August 2023 diff hist +1,600 N Support:Innovaphone product behavior CVE-2023-36664 Created page with "==Applies To== This information applies to * App Platform * Linux-AP ==More Information== ===Problem Details=== Problem description see [https://www.cvedetails.com/cve/CVE-2023-366646/ CVE-2023-366646]. The issues affect Ghostscript versions before version 10.01.2. === How innovaphone Products are affected === * The phone/gateway firmware and myApps clients are not affected, no Ghostscript library is used. * The myApps App Platform and Linux AP use Ghostscript for..."
18 July 2023
- 15:3615:36, 18 July 2023 diff hist +25 m Support:13r3 Recordings App calls deleted if call forward to external and trunk recording is used No edit summary current
- 15:3115:31, 18 July 2023 diff hist +111 N Support:13r3 Recordings App calls deleted if call forward to external with trunk recording is used Sga moved page Support:13r3 Recordings App calls deleted if call forward to external with trunk recording is used to Support:13r3 Recordings App calls deleted if call forward to external and trunk recording is used current Tag: New redirect
- 15:3115:31, 18 July 2023 diff hist 0 m Support:13r3 Recordings App calls deleted if call forward to external and trunk recording is used Sga moved page Support:13r3 Recordings App calls deleted if call forward to external with trunk recording is used to Support:13r3 Recordings App calls deleted if call forward to external and trunk recording is used
12 July 2023
- 12:0312:03, 12 July 2023 diff hist +40 m Reference13r3:Concept myApps platform services →Using Sennheiser headsets
29 June 2023
- 14:1714:17, 29 June 2023 diff hist −67 m Reference13r2:Concept Innovaphone Virtual Appliance →Download current
- 11:0211:02, 29 June 2023 diff hist +447 Support:Calls using 13r3 myApps Windows Client with SoftphoneApp may have distorted audio No edit summary current
28 June 2023
- 14:4114:41, 28 June 2023 diff hist +965 N Support:Resolving Delay in Audio Connectivity for Windows myApps-SoftphoneApp Users Created page with "==Applies To== This information applies to * 13r2/13r3 myApps for Windows/Softphone App <!-- Keywords: --> ===Problem Details=== Some users have experienced a brief delay (1-2 seconds) between accepting a call and hearing the other party's audio while using the myApps Windows-Client. This is caused by a slow startup of the audio device due to enabled "Audio Enhancements" in the Windows sound settings of the device. ===Resolution=== Deactivating the "Audio Enhancements..." current
22 June 2023
- 11:4611:46, 22 June 2023 diff hist +103 Support:Device password deployment mechanism changed in 13r3SR7/13r2SR25 No edit summary
21 June 2023
- 15:1115:11, 21 June 2023 diff hist +1,902 N Support:Device password deployment mechanism changed in 13r3SR7/13r2SR25 Created page with "==Applies To== This information applies to * IP-phones provisioned before 13r3SR7/13r2SR25 <!-- Keywords: Provisionierung Telefone IP11x IP2x2 IP10x --> ==More Information== ===Problem Details=== If the Devices-App has the checkmark "Deploy the domain password on all devices" set (by default on), the admin password is set on all provisioned devices. Before 13r2SR25/13r3SR7 all such devices receive the domain password as admin password. Since 13r2SR25/13r3SR7 IP phones..."
16 June 2023
- 09:1809:18, 16 June 2023 diff hist 0 Reference13r3:Concept App RCC No edit summary current
- 09:1509:15, 16 June 2023 diff hist +259 m Reference13r3:Concept App RCC No edit summary
13 June 2023
- 14:3814:38, 13 June 2023 diff hist +81 m Main Page →Latest News
- 10:3110:31, 13 June 2023 diff hist +787 N Support:Windows Defender False Positive Reports for myApps Files as Trojan Created page with "==Applies To== This information applies to * 13r2, 13r3 myApps Windows Client ==More Information== ===Problem Details=== Some customers using Windows Defender as a virus checker have reported that files of the myApps application (either the cached files of the Windows client or the Chromium cache) are being reported as Trojan scripts. These warnings seem to happen only on some PCs in the customer installation, while others (having the same files) are not affected. ===R..." current
25 May 2023
- 09:2109:21, 25 May 2023 diff hist +28 Howto:How to implement large PBXs No edit summary
24 May 2023
- 13:0013:00, 24 May 2023 diff hist +1,271 N Support:Calls using 13r3 myApps Windows Client with SoftphoneApp may have distorted audio Created page with "==Applies To== This information applies to * 13r3 SoftphoneApp with myApps Windows Client v13r3SR4 (or lower) ==More Information== ===Problem Details=== Customers reported audio problems at the beginning of calls (~30seconds - 1 minute) where the SoftphoneApp user could not be clearly understood by the remote party. The audio appears to be choppy with missing words. This is caused by an update to the echo canceller module of the Windows myApps client in 13r3. Therefore..."
15 May 2023
- 17:1417:14, 15 May 2023 diff hist +283 N Reference9:Event/0x00050005 Created page with "'''SRTP authentication failed''' error logs are reported: * after 10 decrypt failures in a row per call * only once per call Possible reasons: * remote sender unencrypted RTP packets * remote side has changed encryption key, but did not provide the new key with a re-negotiation yet" current
9 May 2023
26 April 2023
- 17:2117:21, 26 April 2023 diff hist empty m Category:Concept myApps platform services New page: . current
- 17:1917:19, 26 April 2023 diff hist empty m Reference13r3:Concept myApps platform services →Related Articles
- 17:1717:17, 26 April 2023 diff hist empty Category:Problem myApps platform services New page: Known myApps problems current
- 17:0517:05, 26 April 2023 diff hist empty Support:MyApps for iOS Video does not work when using mobile data networks (LTE/4G/5G) New page: ==Applies To== This information applies to * myApps for iOS native client <!-- Keywords: launcher --> ==More Information== ===Problem Details=== myApps for iOS does not display the remot... current
- 17:0417:04, 26 April 2023 diff hist empty m Howto13r3:Firmware Upgrade V13r2 V13r3 No edit summary
- 16:5716:57, 26 April 2023 diff hist empty m Howto13r3:Firmware Upgrade V13r2 V13r3 →Conferences
- 16:5416:54, 26 April 2023 diff hist empty Howto:How to implement large PBXs →Technical data and recommended number of users supported
14 April 2023
- 17:5517:55, 14 April 2023 diff hist empty m Howto:How can i create RTTL ringtone files? →How to download and install existing RTTL ringtones?
5 April 2023
- 17:1117:11, 5 April 2023 diff hist empty Support:13r3 Recording App calls deleted in certain call flows Support:13r3 Recording App calls deleted in certain call flows moved to Support:Recording App calls deleted in certain call flows current
- 17:1117:11, 5 April 2023 diff hist empty m Support:Recording App calls deleted in certain call flows Support:13r3 Recording App calls deleted in certain call flows moved to Support:Recording App calls deleted in certain call flows
- 15:2815:28, 5 April 2023 diff hist empty Support:Recording App calls deleted in certain call flows New page: ==Applies To== This information applies to * 13r3 Recording App * 13r2 Recording App ==More Information== The Recording App fails to check the license of the user recording in cases wh...
15 March 2023
- 15:4515:45, 15 March 2023 diff hist empty m Reference13r3:Comparison SoftphoneApp PhoneApp RCC App →Features current
- 15:4415:44, 15 March 2023 diff hist empty Reference13r3:Comparison SoftphoneApp PhoneApp RCC App →Features