Howto:ATCOM IP Phones - ATCOM - 3rd Party Product: Difference between revisions

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<!-- Mandatory topic. -->
<!-- Mandatory topic. -->
<!-- replace CompanyName & ProductName by real names and add URL to productpage -->
<!-- replace CompanyName & ProductName by real names and add URL to productpage -->
ATCOM [https://www.atcom.cn/html/yingwenban/Product/Gigabit_IP/ IP Phones]
*'''ATCOM Gigabit IP phone'''
*ATCOM D26
*ATCOM D38
*ATCOM A26
*ATCOM A48
*ATCOM A68
*'''ATCOM 100M IP phone'''
*ATCOM D20
*ATCOM D21
*ATCOM D32
*ATCOM D33
*ATCOM A20
*ATCOM A21
*ATCOM A41
*'''ATCOM Wi-Fi IP phone'''
*ATCOM A20W/A20WAC
*ATCOM A41W
*ATCOM A48W/A48WAC
*ATCOM A68W/A68WAC
*ATCOM A2SW
*ATCOM D2SW
*'''ATCOM 4G SIP/VoLTE phone'''
*ATCOM A68LTE
*ATCOM A20LTE
*ATCOM A2SV-PW
*ATCOM D2SV-PW
[https://www.atcom.cn/html/yingwenban/Product/Gigabit_IP/ ATCOM IP phones]


==Certification Status==
==Certification Status==
<!-- do not remove comment. Will be done by innovaphone upon document check -->
<!-- do not remove comment. Will be added by innovaphone upon document check & app availablity on appstore -->
<!-- {{Template:Compat_Status_"referral_prod."|certificate=_-_serinus_-_3rd_Party_Product_product_cert.pdf}} -->
{{Template:Compat_Status_referral_terminals|manufacturername=ATCOM Techno­logy Co. LTD.|certificationdate=in November 2022}}
<!-- Testing of this product has been finalized 29th February, 2020. -->


==Category==
==Category==
<!-- Do not change this section and do not remove comments. Will be done by innovaphone upon document check -->
<!-- Do not change this section and do not remove comments. Will be done by innovaphone upon document check -->
<!-- {{Category:3rdParty product categorie to be filled by innovaphone}} -->
[[Category:Referral Product|{{PAGENAME}}]]
<!-- [[Category:Referral Product|{{PAGENAME}}]] -->
{{Category:3rdParty_Terminal_Devices}}
<!-- [[Category:3rdParty product categorie to be filled by innovaphone|{{PAGENAME}}]] -->
[[Category:3rdParty_Terminal_Devices|{{PAGENAME}}]]


==Vendor==
==Vendor==
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</tr>
</tr>
<tr>
<tr>
<td><b>D21</b><br>[[Image:D21D26.png‎|345px]]</td>
<td><b>D21</b><br>[[Image:D2Xlogo.png‎]]</td>
<td><b>D26</b><br>[[Image:D21D26.png‎|345px]]</td>
<td><b>D26</b><br>[[Image:D2Xlogo.png‎]]</td>
<td><b>D38</b><br>[[Image:D38-new.png‎|345px]]</td>
<td><b>D38</b><br>[[Image:D3Xlogo.png‎]]</td>
</tr>
</tr>
<td>
<td>
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- 2 line keys<br>
- 2 line keys<br>
- PoE-Class 2<br>
- PoE-Class 2<br>
<b>D21 datasheet</b> [https://www.atcom.cn/uploads/soft/190709/D2X-datasheet-EN.pdf]</td>
<b>[https://www.atcom.cn/uploads/soft/190709/D2X-datasheet-EN.pdf D21 datasheet]</b></td>
<td>
<td>
- 128*64 graphic of backlight LCD<br>
- 128*64 graphic of backlight LCD<br>
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- 2x Gigabit port <br>
- 2x Gigabit port <br>
- PoE-Class 2<br>
- PoE-Class 2<br>
<b>D26 datasheet</b> [https://www.atcom.cn/uploads/soft/190709/D2X-datasheet-EN.pdf]</td>
<b>[https://www.atcom.cn/uploads/soft/190709/D2X-datasheet-EN.pdf D26 datasheet]</b></td>
<td>
<td>
- 2.4”TFT LCD, 320*240 pixel<br>
- 2.4”TFT LCD, 320*240 pixel<br>
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- 3 line keys<br>
- 3 line keys<br>
- PoE-Class 2<br>
- PoE-Class 2<br>
<b>D38 datasheet</b> [https://www.atcom.cn/uploads/soft/190709/D3X-datasheet-EN.pdf]</td>
<b>[https://www.atcom.cn/uploads/soft/190709/D3X-datasheet-EN.pdf D38 datasheet]</b></td>
</table>
</table>


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* Hold/Retrieve = <b>yes</b>
* Hold/Retrieve = <b>yes</b>
* Transfer = <b>yes</b>
* Transfer = <b>yes</b>
* Conference <b>yes</b>
* Call waiting  = <b>yes</b>
* Call waiting  = <b>yes</b>
* Do not disturb = <b>yes</b>
* Do not disturb = <b>yes</b>
* Call Conference  = <b>yes</b>  
* Call Conference  = <b>yes</b>  
* Call Park  
* Call Park = <b>yes</b>
* Voice Messages Center  
* Voice Messages Center = <b>yes</b>
* Call Forward and divert = <b>yes</b>
* Call Forward and divert = <b>yes</b>
* Intercom
* Intercom = <b>yes</b>
* Dialed/Received/Missed/Forwarded call (400 total) = <b>yes</b>
* Dialed/Received/Missed/Forwarded call (400 total) = <b>yes</b>
* Missed-call notification = <b>yes</b>
* Missed-call notification = <b>yes</b>
* 1-touch speed dial = <b>yes</b>
* 1-touch speed dial = <b>yes</b>
* Redial = <b>yes</b>
* Redial = <b>yes</b>
* Zero touch provisioning, management, configuration and remote debugging  = <b>yes</b> (
* Zero touch provisioning, management, configuration and remote debugging  = <b>yes</b>  
* SIP
* SIP <b>yes</b>
* Local Directory, remote xml phonebook, and LDAP = <b>yes</b>
* Local Directory(up to 1000 total), remote xml phonebook, and LDAP = <b>yes</b>
* Call Center Headsets mode<b>yes</b>
* Call Center Headsets mode<b>yes</b>
* BLF
* BLF = <b>yes</b>
* SRTP = <b>yes</b>
* DND = <b>yes</b>
* Peer to peer call = <b>yes</b>
 
==innovaphone CTI ready==
==innovaphone CTI ready==
<!-- Mandatory topic. -->
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* STUN <b>yes</b>
* STUN <b>yes</b>
* TURN  no
* TURN  no ([https://wiki.innovaphone.com/index.php?title=Reference13r3:Concept_Third_Party_Phones not needed with 13r3])
* ICE  no
* ICE  no ([https://wiki.innovaphone.com/index.php?title=Reference13r3:Concept_Third_Party_Phones not needed with 13r3])
* SIP/TCP <b>yes</b>
* SIP/TCP <b>yes</b>
* SIP/TLS <b>yes</b>
* SIP/TLS1.0,TLS1.1,TLS1.2 <b>yes</b>
 


==innovaphone WebRTC ready==
==innovaphone WebRTC ready==
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* Support LDAP Phonebook yes
* Support LDAP Phonebook yes
For further informations please refer to this [http://test.atcom.cn/atcom/UserManual/ATCOM%20LDAP%20user%20manual.pdf LDAP Directory configuration guide]
For further informations please refer to this [http://test.atcom.cn/atcom/UserManual/ATCOM%20LDAP%20user%20manual.pdf LDAP Directory configuration guide]<br>
[[Image:Example.jpg]]
[[Image:Ldap.png]]
 
{{3rd Pty Terminal Contacts}}


==Version==
==Version==
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<!-- Give used versions for testing of both innovaphone and 3rd-pty product -->
<!-- Give used versions for testing of both innovaphone and 3rd-pty product -->
<!-- If not present or outdated innovaphone FW is used, no certificate will be given at all -->  
<!-- If not present or outdated innovaphone FW is used, no certificate will be given at all -->  
* '''ATCOM D21&D26''' FW：V2.8.9.2cf8
 
* '''ATCOM D38''' FW:V2.8.9.2cf8




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Product versions used for interop testing:
Product versions used for interop testing:
<!-- replace 3rd-Pty-Product by real name -->
<!-- replace 3rd-Pty-Product by real name -->
* 3rd-Pty-Product Version
* '''ATCOM D21&D26''' FW：V2.8.6.d5cb1
* '''ATCOM D38''' FW:V2.8.6.d5cb1
<!-- adjust used innovaphone FW, if applied add further applications (e.g. TAPI & Versions) -->
<!-- adjust used innovaphone FW, if applied add further applications (e.g. TAPI & Versions) -->
* innovaphone V12r2sr24
* '''innovaphone''' V13r3 beta4
* '''[http://download.atcom.cn/Report/Atcom-D26.pdf ATCOM Test report]


==Configuration==
==Configuration==
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<!-- you may either list the config steps by adding text & pictures, or provide the URL to a PDF-formatted config document. Ideally the document is hosted by the 3rd-party-supplier itself -->
<!-- you may either list the config steps by adding text & pictures, or provide the URL to a PDF-formatted config document. Ideally the document is hosted by the 3rd-party-supplier itself -->
<!-- in any case you must be aware of the fact that any questions concerning configuration issues will be directly forwarded by innovaphone to you as manufacturer -->
<!-- in any case you must be aware of the fact that any questions concerning configuration issues will be directly forwarded by innovaphone to you as manufacturer -->
=== Register a SIP account ===
First login to the phone webpage, then choose the Account1,<br>
* '''Displayname:''' testphone1<br>
* '''Register name:''' 6001(telephone number)<br>
* '''User name:''' 6001(telephone number)<br>
* '''Password:''' 123 (as assigned in the innovaphone)<br>
* '''SIP server:''' 172.16.0.100 (IP Adress of the innovaphone) <br>
* '''Port:''' 5060(the default port)
* '''Transport Type:''' UDP/TCP/TLS1.0,TLS1.1,TLS1.2
Click on "'''Confirm''' " below.<br>
[[Image:Register.png]]<br>
'''The phone configuration is now complete.''' Your ATCOM phone is now successfully registered on the innovaphone PBX and can make and receive calls.<br>
==Summary==
==Summary==
<!-- Optional topic. -->
<!-- Optional topic. -->
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<!-- Mandatory topic. -->
<!-- Mandatory topic. -->
<!-- Give contact details for potential interests. You may give personal or general contact data. -->
<!-- Give contact details for potential interests. You may give personal or general contact data. -->


{|
{|
| Company Name: || ATCOM Technology co.,LTD.
| Company Name: || ATCOM Technology co.,LTD.
|-
|-
| Street: || STECH park,No.73 Liuxiancun Road,Xili Street,Nanshan District
| Street: || Building A, STECH park, No. 73 Liuxiancun Road, Xili Street, Nanshan District
|-
|-
| ZIP/City: || Shenzhen,Guangdong
| ZIP/City: || Shenzhen, Guangzhou
|-
|-
| Country: || China
| Country: || China
-
|-
| Phone: || +86075583018618
| Phone: || +86075583018618
|-
|-
| Mail: || [mailto:support@atcom.com.cn;sales@atcom.com.cn]
| Fax: || +86075583018618
|-
|-
| Internet: || [https://www.atcom.com.cn]
| Mail: || [mailto:support@atcom.com.cn support@atcom.cn]
|-
|-
| Contact: || [https://www.atcom.cn/html/yingwenban/Contact_information/Company_contac/]
| Internet: || [https://www.atcom.cn www.atcom.cn]
|-
|-
| Support: || [https://www.atcom.cn/html/yingwenban/Technical_support/Document_and_sof/]
|}
|}

Latest revision as of 11:03, 7 December 2023

Atcom logo.png

Product Name

  • ATCOM Gigabit IP phone
  • ATCOM D26
  • ATCOM D38
  • ATCOM A26
  • ATCOM A48
  • ATCOM A68
  • ATCOM 100M IP phone
  • ATCOM D20
  • ATCOM D21
  • ATCOM D32
  • ATCOM D33
  • ATCOM A20
  • ATCOM A21
  • ATCOM A41
  • ATCOM Wi-Fi IP phone
  • ATCOM A20W/A20WAC
  • ATCOM A41W
  • ATCOM A48W/A48WAC
  • ATCOM A68W/A68WAC
  • ATCOM A2SW
  • ATCOM D2SW
  • ATCOM 4G SIP/VoLTE phone
  • ATCOM A68LTE
  • ATCOM A20LTE
  • ATCOM A2SV-PW
  • ATCOM D2SV-PW

ATCOM IP phones

Certification Status

Referralprod.PNG Interoperability tests between innovaphone PBX systems and end devices of ATCOM Techno­logy Co. LTD. confirmed the telephony functions according to the detailed manufacturer's results documented below.

The tests were carried out using the firmware versions specified below.
As this is a third-party product, the manufacturer is obliged to repeat this testing process on an ongoing basis with any new phones and/or firmware versions that may appear and to document any changed results in the above article.

This interoperability test suite was last time performed in November 2022.

Category

SIP hardware and software endpoints

Vendor

Atcom logo.png

ATCOM is a state certified high-tech enterprise in China. It is one of the earliest companies engaged in VoIP Industry in China. It has 13 years of experience in R&D, manufacturing and technical service of IP telephone and related IP voice terminals. Its products are sold in more than 100 countries, providing high-quality products and services for millions of users.

Description

IP phones
D21
D2Xlogo.png		 D26
D2Xlogo.png		 D38
D3Xlogo.png

- 128*64 graphic of backlight LCD
- 6 SIP accounts
- Multi-Scene feature
- 13 programmable keys
- 2 line keys
- PoE-Class 2

D21 datasheet

- 128*64 graphic of backlight LCD
- 6 SIP accounts
- Multi-Scene feature
- 13 programmable keys
- 2x Gigabit port
- PoE-Class 2

D26 datasheet

- 2.4”TFT LCD, 320*240 pixel
- 6 SIP accounts
- 2x Gigabit Switch port
- 13 programmable keys
- 3 line keys
- PoE-Class 2

D38 datasheet

Functions

  • Initiate outgoing call = yes
  • Answer incoming call = yes
  • Hold/Retrieve = yes
  • Transfer = yes
  • Conference yes
  • Call waiting = yes
  • Do not disturb = yes
  • Call Conference = yes
  • Call Park = yes
  • Voice Messages Center = yes
  • Call Forward and divert = yes
  • Intercom = yes
  • Dialed/Received/Missed/Forwarded call (400 total) = yes
  • Missed-call notification = yes
  • 1-touch speed dial = yes
  • Redial = yes
  • Zero touch provisioning, management, configuration and remote debugging = yes
  • SIP yes
  • Local Directory(up to 1000 total), remote xml phonebook, and LDAP = yes
  • Call Center Headsets modeyes
  • BLF = yes
  • SRTP = yes
  • DND = yes
  • Peer to peer call = yes

innovaphone CTI ready

innovaphone Reverse Proxy ready

innovaphone WebRTC ready

Supported Codecs

  • G.722 yes
  • G.711 A-law yes
  • G.711 y-law yes
  • G.729A/B/AB yes
  • Opus yes


DTMF Support

  • SIP v1 (RFC2543), v2 (RFC3261)
  • DTMF: In-band, Out-of-band(RFC 2833) and SIP INFO


Supports RFC3261 Digest Authentication Scheme (Section 22.4)

  • Supports RFC3261 Digest Authentication Scheme (Section 22.4) yes


Support LDAP Phonebook

  • Support LDAP Phonebook yes

For further informations please refer to this LDAP Directory configuration guide
Ldap.png

innovaphone Contacts

Access to contact data stored in the innovaphone Contacts Application is possible by use of these configuration instructions.

Version

Product versions used for interop testing:

  • ATCOM D21&D26 FW：V2.8.6.d5cb1
  • ATCOM D38 FW:V2.8.6.d5cb1
  • innovaphone V13r3 beta4
  • ATCOM Test report

Configuration

Register a SIP account

First login to the phone webpage, then choose the Account1,

  • Displayname: testphone1
  • Register name: 6001(telephone number)
  • User name: 6001(telephone number)
  • Password: 123 (as assigned in the innovaphone)
  • SIP server: 172.16.0.100 (IP Adress of the innovaphone)
  • Port: 5060(the default port)
  • Transport Type: UDP/TCP/TLS1.0,TLS1.1,TLS1.2

Click on "Confirm " below.
Register.png
The phone configuration is now complete. Your ATCOM phone is now successfully registered on the innovaphone PBX and can make and receive calls.

Summary

Contact

Company Name: ATCOM Technology co.,LTD.
Street: Building A, STECH park, No. 73 Liuxiancun Road, Xili Street, Nanshan District
ZIP/City: Shenzhen, Guangzhou
Country: China
Phone: +86075583018618
Fax: +86075583018618
Mail: support@atcom.cn
Internet: www.atcom.cn
Retrieved from "https://wiki.innovaphone.com/index.php?title=Howto:ATCOM_IP_Phones_-_ATCOM_-_3rd_Party_Product&oldid=70087"