Howto:Troubleshooting WLAN Problems with IP72: Difference between revisions

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(New page: == Show WLAN/Call status information on IP72 display == 1. Place IP72 into USB charger 2. Log into command interface (default login : admin,ip72) usbload.exe interactive 3. config...)
 
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== Check the Domain!==
A typical problem arises with access points not supporting IEEE 802.11d - World Mode. Although the WLAN seems to be correct, there is no connectivity.
Without world mode support, the IP72 must be configured manually to country of usage through Menu -> Administration -> WLAN-Advanced.


== Show WLAN/Call status information on IP72 display ==
== Show WLAN/Call status information on IP72 display ==

Revision as of 18:10, 27 November 2009

Check the Domain!

A typical problem arises with access points not supporting IEEE 802.11d - World Mode. Although the WLAN seems to be correct, there is no connectivity. Without world mode support, the IP72 must be configured manually to country of usage through Menu -> Administration -> WLAN-Advanced.

Show WLAN/Call status information on IP72 display

1. Place IP72 into USB charger

2. Log into command interface (default login : admin,ip72)

usbload.exe interactive

3.

 config change PHONE FORMS /state-information
 config activate

The bottom line showing e.g. -42,13,02 contains following information:

  • RSSI -42dBm,
  • channel 13
  • 0 for idle mode (0 - idle, 1 - connecting, 2 - call active)
  • 2 for long doze (0 - active wlan, no power save, 1 - short doze, 2 - long doze)

During a call, the status line shows RTCP information for local/remote endpoints.

e.g. 85,5,0/100,2,1 for

  • Roundtrip delay in ms (85)
  • Interarrival jitter in ms (5)
  • Packet Loss (0)

4. remove state information by resetting phone or alternatively

 config change PHONE FORMS
 config activate