Reference9:General/License/my.innovaphone: Difference between revisions
(New page: = Config account = Here you can enter and save your authorization credentials. = Download licenses = Here you can make the IPxxx download pre-generated licenses from [http://my.innovaphon...) |
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After successful download the licenses are displayed for inspection. | After successful download the licenses are displayed for inspection. | ||
You can verify the licenses and save permanently on the IP800. | You can verify the licenses and save permanently on the IP800. | ||
= Download Certificate = | |||
If your device has no hardware certificate, you can't invalidated licenses, until you download one from my.innovaphone.<br> | |||
The device '''must''' have access to the internet and your my.innovaphone account '''must''' have rights to download a new certificate.<br> | |||
After a successful download, you just have to reset the device and you can invalidate your licenses. | |||
= Invalidate licenses = | = Invalidate licenses = | ||
Revision as of 08:45, 13 May 2011
Config account
Here you can enter and save your authorization credentials.
Download licenses
Here you can make the IPxxx download pre-generated licenses from my.innovaphone.com. Only licenses that match the serial number of the IP800 will be downloaded.
After successful download the licenses are displayed for inspection. You can verify the licenses and save permanently on the IP800.
Download Certificate
If your device has no hardware certificate, you can't invalidated licenses, until you download one from my.innovaphone.
The device must have access to the internet and your my.innovaphone account must have rights to download a new certificate.
After a successful download, you just have to reset the device and you can invalidate your licenses.
Invalidate licenses
Here you can invalidate your current licenses irrevocably in order to re-create new PBX licenses for this or another hardware. The license invalidation is a two-step process:
- In a first step the installed licenses and the device certificate are invalidated.
- In a second step the invalidation document in transferred to my.innovaphone.com.
Upon successful transfer the returned PBX licenses are booked to your account balance. The gateway licenses remain to be assigned to the device, since it is not possible to return gateway licenses back to the balance.
Error codes
DNS failed
Your IPxxx failed to resolve the license manager's domain name. Check the IP configuration of your IPxxx.
Server unreachable
DNS lookup for license manager's domain name was successful, but connection establishment failed anyway. Check the IP configuration of your IPxxx.
Server certificate rejected
Server has been connected, but server's certificated has been rejected. Open the certificate manager on your IPxxx and make the server's certificated trusted.
You do not have access rights to this device
License manager rejected IPxxx due to failed client authentication. Enter or double check the configured account.
No licenses available
No licenses have been prepared for your IPxxx. Visit the license manager web interface and prepare licenses for your IPxxx.
Invalid user credentials
Check your login information.