Howto:FrontStage - FrontStage Technologies - 3rd Party Product
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FIXME: Note: Article - Name for SIP Providers 3rdparty product page should be Howto:Country-Provider-Productname-Year-SIP-provider. |
Product Name
FrontStage Omni-channel Contact Centre platform FrontStage Product Features Page
Certification Status
This product is listed due to a customer testimonial. No tests have been conducted by innovaphone.
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Zertifikatsvorlagen liegen unter \\inno-sifi\dfs\Techserv\Testlab
Beim Abschluss des Tests (egal ob gut, schlecht oder abgebrochen) bitte Nachricht an ptr!
Bitte darauf achten, dass das Zertifizierungsdatum angegeben ist, also "Testing of this product has been finalized January 1st, 1970"
</internal>
Category
Category:Inbound-/Outbound Contact Center Applications, incl. Automated Call Distribution and IVR
Functions
Short summary of the most important components/features:
- Voice Channel
- In-Bound Module
- Out-Bound Module
- Video
- E-mail Channel
- WebChat, IM
- Social Networks Module
- SMS
- Fax Channel
- IVR Module
- Campaign Module
- Quality Management
- Knowledge Base
- HelpDesk Module (Case Module)
- Call Recording Module (SmartRecord)
- Reporting
- WorkForce Management
Version
FrontStage Omni-channel Version 3.16 (V4.6)
Vendor
Description
Competitive Analysis
Summary
innovaphone Vendor Testreport
- or -
This solution proved to meet the expectations in the following customer projects:
- or -
This solution has been tested by the vendor.
[http::/www.vendor.com/testresultpage http::/www.vendor.com/testresultpage]
Howto:Hardcopy-of-Vendor-Testreport-and-Result
Pricing
Contact
| FrontStage Technologies s.r.o. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Sterboholska 1427/55 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 102 00 Prague 10, Czechia | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Tel: | +420 271 004 241 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Mail: | innovaphone@frontstage.cc | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||