User contributions for Sga
Jump to navigation
Jump to search
29 June 2023
- 11:0211:02, 29 June 2023 diff hist +447 Support:Calls using 13r3 myApps Windows Client with SoftphoneApp may have distorted audio No edit summary current
28 June 2023
- 14:4114:41, 28 June 2023 diff hist +965 N Support:Resolving Delay in Audio Connectivity for Windows myApps-SoftphoneApp Users Created page with "==Applies To== This information applies to * 13r2/13r3 myApps for Windows/Softphone App <!-- Keywords: --> ===Problem Details=== Some users have experienced a brief delay (1-2 seconds) between accepting a call and hearing the other party's audio while using the myApps Windows-Client. This is caused by a slow startup of the audio device due to enabled "Audio Enhancements" in the Windows sound settings of the device. ===Resolution=== Deactivating the "Audio Enhancements..." current
22 June 2023
- 11:4611:46, 22 June 2023 diff hist +103 Support:Device password deployment mechanism changed in 13r3SR7/13r2SR25 No edit summary
21 June 2023
- 15:1115:11, 21 June 2023 diff hist +1,902 N Support:Device password deployment mechanism changed in 13r3SR7/13r2SR25 Created page with "==Applies To== This information applies to * IP-phones provisioned before 13r3SR7/13r2SR25 <!-- Keywords: Provisionierung Telefone IP11x IP2x2 IP10x --> ==More Information== ===Problem Details=== If the Devices-App has the checkmark "Deploy the domain password on all devices" set (by default on), the admin password is set on all provisioned devices. Before 13r2SR25/13r3SR7 all such devices receive the domain password as admin password. Since 13r2SR25/13r3SR7 IP phones..."
16 June 2023
- 09:1809:18, 16 June 2023 diff hist 0 Reference13r3:Concept App RCC No edit summary current
- 09:1509:15, 16 June 2023 diff hist +259 m Reference13r3:Concept App RCC No edit summary
13 June 2023
- 14:3814:38, 13 June 2023 diff hist +81 m Main Page →Latest News
- 10:3110:31, 13 June 2023 diff hist +787 N Support:Windows Defender False Positive Reports for myApps Files as Trojan Created page with "==Applies To== This information applies to * 13r2, 13r3 myApps Windows Client ==More Information== ===Problem Details=== Some customers using Windows Defender as a virus checker have reported that files of the myApps application (either the cached files of the Windows client or the Chromium cache) are being reported as Trojan scripts. These warnings seem to happen only on some PCs in the customer installation, while others (having the same files) are not affected. ===R..." current
25 May 2023
- 09:2109:21, 25 May 2023 diff hist +28 Howto:How to implement large PBXs No edit summary
24 May 2023
- 13:0013:00, 24 May 2023 diff hist +1,271 N Support:Calls using 13r3 myApps Windows Client with SoftphoneApp may have distorted audio Created page with "==Applies To== This information applies to * 13r3 SoftphoneApp with myApps Windows Client v13r3SR4 (or lower) ==More Information== ===Problem Details=== Customers reported audio problems at the beginning of calls (~30seconds - 1 minute) where the SoftphoneApp user could not be clearly understood by the remote party. The audio appears to be choppy with missing words. This is caused by an update to the echo canceller module of the Windows myApps client in 13r3. Therefore..."
15 May 2023
- 17:1417:14, 15 May 2023 diff hist +283 N Reference9:Event/0x00050005 Created page with "'''SRTP authentication failed''' error logs are reported: * after 10 decrypt failures in a row per call * only once per call Possible reasons: * remote sender unencrypted RTP packets * remote side has changed encryption key, but did not provide the new key with a re-negotiation yet" current
9 May 2023
26 April 2023
- 17:2117:21, 26 April 2023 diff hist empty m Category:Concept myApps platform services New page: . current
- 17:1917:19, 26 April 2023 diff hist empty m Reference13r3:Concept myApps platform services →Related Articles
- 17:1717:17, 26 April 2023 diff hist empty Category:Problem myApps platform services New page: Known myApps problems current
- 17:0517:05, 26 April 2023 diff hist empty Support:MyApps for iOS Video does not work when using mobile data networks (LTE/4G/5G) New page: ==Applies To== This information applies to * myApps for iOS native client <!-- Keywords: launcher --> ==More Information== ===Problem Details=== myApps for iOS does not display the remot... current
- 17:0417:04, 26 April 2023 diff hist empty m Howto13r3:Firmware Upgrade V13r2 V13r3 No edit summary
- 16:5716:57, 26 April 2023 diff hist empty m Howto13r3:Firmware Upgrade V13r2 V13r3 →Conferences
- 16:5416:54, 26 April 2023 diff hist empty Howto:How to implement large PBXs →Technical data and recommended number of users supported
14 April 2023
- 17:5517:55, 14 April 2023 diff hist empty m Howto:How can i create RTTL ringtone files? →How to download and install existing RTTL ringtones?
5 April 2023
- 17:1117:11, 5 April 2023 diff hist empty Support:13r3 Recording App calls deleted in certain call flows Support:13r3 Recording App calls deleted in certain call flows moved to Support:Recording App calls deleted in certain call flows current
- 17:1117:11, 5 April 2023 diff hist empty m Support:Recording App calls deleted in certain call flows Support:13r3 Recording App calls deleted in certain call flows moved to Support:Recording App calls deleted in certain call flows
- 15:2815:28, 5 April 2023 diff hist empty Support:Recording App calls deleted in certain call flows New page: ==Applies To== This information applies to * 13r3 Recording App * 13r2 Recording App ==More Information== The Recording App fails to check the license of the user recording in cases wh...
15 March 2023
- 15:4515:45, 15 March 2023 diff hist empty m Reference13r3:Comparison SoftphoneApp PhoneApp RCC App →Features current
- 15:4415:44, 15 March 2023 diff hist empty Reference13r3:Comparison SoftphoneApp PhoneApp RCC App →Features
10 March 2023
- 18:1718:17, 10 March 2023 diff hist empty m Reference13r3:Concept App RCC →Known Problems
- 18:1218:12, 10 March 2023 diff hist empty Reference13r3:Comparison SoftphoneApp PhoneApp RCC App →Features
- 18:1018:10, 10 March 2023 diff hist empty Reference13r3:Concept App RCC →Restrictions
- 13:0113:01, 10 March 2023 diff hist empty Reference13r3:Concept App RCC →Restrictions
9 March 2023
- 12:4012:40, 9 March 2023 diff hist empty Reference:IP73 WLAN WiFi Wireless IP-Phone →Packet loss and voice quality issues with Aruba WLAN and IP73
8 March 2023
- 10:1810:18, 8 March 2023 diff hist empty Support:Executive object does not work as expected No edit summary current
28 February 2023
- 18:0318:03, 28 February 2023 diff hist empty m Support:Executive object does not work as expected No edit summary
20 February 2023
- 10:4610:46, 20 February 2023 diff hist empty m Reference7:Configure Active Directory Replication →AD Settings
- 10:4110:41, 20 February 2023 diff hist empty m Reference7:Configure Active Directory Replication →LDAP Authentication Method
16 February 2023
- 17:3717:37, 16 February 2023 diff hist empty m Reference7:Configure Active Directory Replication →LDAP Authentication Method
- 17:3617:36, 16 February 2023 diff hist empty Reference7:Configure Active Directory Replication →Known Problems
- 12:2812:28, 16 February 2023 diff hist empty Support:Headset problems with Intel Smart Sound Technology drivers and Windows →Applies To current
7 February 2023
- 10:1210:12, 7 February 2023 diff hist empty Reference9:Concept USB Headset →'''EVOLVE 65 UC & Link 360'''
2 February 2023
- 12:1712:17, 2 February 2023 diff hist empty Howto:Innovaphone Phones on FritzBox No edit summary
1 February 2023
- 13:1113:11, 1 February 2023 diff hist empty m Howto:Gigaset-Provisioning-App - Gigaset - Partner App Reverted edits by Muschelpuster (Talk); changed back to last version by Slu
31 January 2023
- 16:4316:43, 31 January 2023 diff hist empty Support:Incoming calls to users with DECT devices and Softphone App on smartphone are sporadically disconnected Support:Incoming calls to users with DECT devices and Softphone App on smartphone are sporadically disconnected moved to Support:Incoming calls to DECT devices and Softphone App on smartphone are sporadically disconnected current
- 16:4316:43, 31 January 2023 diff hist empty m Support:Incoming calls to DECT devices and Softphone App on smartphone are sporadically disconnected Support:Incoming calls to users with DECT devices and Softphone App on smartphone are sporadically disconnected moved to Support:Incoming calls to DECT devices and Softphone App on smartphone are sporadically disconnected current
- 16:4316:43, 31 January 2023 diff hist empty Support:Incoming calls to DECT devices and Softphone App on smartphone are sporadically disconnected No edit summary
- 16:4216:42, 31 January 2023 diff hist empty Support:Incoming calls to DECT devices and Softphone App on smartphone are sporadically disconnected New page: ==Applies To== This information applies to * IP1202, IP1203 with 13r3 firmware <!-- Keywords: smartphone mobile busy --> ==More Information== ===Problem Details=== Incoming calls to a us...
18 January 2023
- 11:4311:43, 18 January 2023 diff hist empty m Reference13r3:Concept App SoftphoneApp →Requirements
9 January 2023
- 12:0212:02, 9 January 2023 diff hist empty File:Star innovaphone cert 2023.zip No edit summary current
- 12:0212:02, 9 January 2023 diff hist empty Howto:Update innovaphone.com Wildcard-Certificate in a Device Trustlist No edit summary
4 January 2023
- 18:2018:20, 4 January 2023 diff hist empty Howto13r3:Firmware Upgrade V13r2 V13r3 →Known Problems
- 18:1518:15, 4 January 2023 diff hist empty Support:PBX V13r3 Final trap with Unkown Registrations Support:PBX V13r3 Final trap with Unkown Registrations moved to Support:PBX 13r3 final trap with Unknown Registrations current
- 18:1518:15, 4 January 2023 diff hist empty m Support:PBX 13r3 final trap with Unknown Registrations Support:PBX V13r3 Final trap with Unkown Registrations moved to Support:PBX 13r3 final trap with Unknown Registrations current