Course10:Basic - Licenses

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This document will describe the basic principles of the innovaphone licensing system.

Contents

General concept

For a description of the innovaphone license model please read the link_intern.png Guidelines innovaphone licensing model document.

A link_intern.png german version of this document is also available.

Licensemanager

When ordering licenses you will get an activation key. This activation key is needed by the link_intern.png my.innovaphone.com portal to activate your ordered licenses.

If you have difficulties with the portal, read fish-help.png My Innovaphone, our wiki article on this topic.

As already mentioned the license is bound to a specific Hardware - ID. You cannot install it on a different device. In case that the innovaphone device is defect or must be replaced for some other reasons, you must fish-help.png move the license to another device.

Adding licenses to a device

The General / License page allows administrators to manage(add, delete, download) device licenses. Any changes on the licenses installed on a device, have effect only after a reset of the device.

Also on the license page you will find the option my.innovaphone.com. It enables the device to download or invalidate licenses directly from the my.innovaphone.com portal. Therefore the device must be able to reach the my.innovaphone.com server via the Internet. For the fish-help.png invalidation of licenses the device must have a valid device certificate.

Assigining PBX licenses to a user

The PBX license model allows to activate PBX features (e.g. Mobility) for just a part of the PBX users and by this doesn't force the customer to choose between buying the license for all users or for none.

The PBX-Administrator can give selected users the screenshot.bmp permission to use certain PBX features/licenses. This is done by using the license sub-menu at the PBX-user object. Of course you can use also fish-help.png Config-Templates to automatically configure license settings for a group of users.

Test license

innovaphone offers to all its reseller a fish-help.png freely downloadable test license. This license will activate all features of an innovaphone device, but will expire and must be refreshed after 100 hours. For downloading the test licenses you need to have a account at the link_intern.png my.innovaphone.com portal. From my.innovaphone.com you create and download the test licenses.

The test license is a perfect tool for evaluating the needed amount of licenses in an installation. You can download it and use a text editor to delete all unneeded licenses types. This way you can double-check if the licenses you planned to use in the customer installation are sufficient.

Troubleshooting

To see if the license on your device is properly installed, please go through the following check-up routine:

  1. In the web-interface of your innovaphone device, refresh the browser display. (i.e. F5)
  2. Go to General -> License menu and check if the licenses are installed.
  3. Go to Gateway -> General and check the Licenses Tab. It will show you what type of licenses are installed and how many of them are already used.
  4. Go to PBX -> General and check the Licenses Tab. It will show you what type of licenses are installed and how many of them are already used.
  5. Check that the PBX User object hast the correct License settings. Open the administration menu for a specific User object (PBX->Objects->Show) and verify the settings in the License - tab of this object.
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