Howto:Apresa - Speech Enterprise GmbH - 3rd Party Product: Difference between revisions

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(New page: == Test Report - Call Recorder Apresa at innovaphone PBX== ==Versions== * innovaphone PBX (IP411): version 12r1 sr10 * innovaphone phones (IP111, IP222): version 12r1 sr6 * Call Recorder ...)
 
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To interprete the innovaphone SIP protocol, the innovaphone checkbox in the Apresa setting is marked. <br>
To interprete the innovaphone SIP protocol, the innovaphone checkbox in the Apresa setting is marked. <br>
To be set here: '''Options > System settings > VoIP''' (Advanced settings enabled): <br/>
To be set here: '''Options > System settings > VoIP''' (Advanced settings enabled): <br/>
[[Image:apresa-settings3.png]]
[[Image:apresa-settings4.png]]
    
    
----
----


==Results==
==Results==
Different calls were made and the recordings,
* the recording file
* the displayed direction
* both displayed phone numbers
checked in the Apresa recordings overview:
[[Image:apresa-home.png]]


{| border="1" cellpadding="20" cellspacing="0"
{| border="1" cellpadding="20" cellspacing="0"
!align="right" |Test case
!align="left" |Test case
|Remark
|Remark
|Recording
|Recording
Line 54: Line 63:
|ok
|ok
|-
|-
|automatic recording <br> internal incoming
|automatic recording <br> internal outgoing
|
|ok
|ok
|ok
|-
|automatic recording <br> of two internal phones
|2 recordings with <br> correct no. and direction
|ok
|ok
|ok
|-
|automatic recording <br> incoming external call
|
|ok
|ok
|ok
|-
|automatic recording <br> outgoing external call
|
|ok
|ok
|ok
|-
|on-demand recording <br> internal incoming call
|
|ok
|ok
|ok
|-
|on-demand recording <br> internal outgoing call
|
|ok
|ok
|ok
|-
|on-demand recording <br> two internal phones
|separate control <br> 2 recordings, no., direction
|ok
|ok
|ok
|-
|on-demand recording <br> external incoming call
|
|ok
|ok
|ok
|-
|on-demand recording <br> external outgoing call
|
|ok
|ok
|ok
|-
|Cancel automatic recording <br> internal incoming call
|
|ok
|ok
|ok
|-
|Cancel automatic recording <br> internal outgoing call
|
|ok
|ok
|ok
|-
|Cancel automatic recording <br> 2 recording phones
|the correct phone must stop <br> the other must continue
|ok
|ok
|ok
|-
|Cancel automatic recording <br> external incoming call
|
|ok
|ok
|ok
|-
|Cancel automatic recording <br> external outgoing call
|
|ok
|ok
|ok
|-
|Recording external calls only <br> incoming
|
|ok
|ok
|ok
|-
|Recording external calls only <br> ougoing
|
|
|ok
|ok
Line 60: Line 159:
|ok
|ok
|-
|-
|automatic recording <br> internal incoming
|on-demand recording <br> external outgoing only
|
|
|ok
|ok
Line 66: Line 165:
|ok
|ok
|-
|-
|automatic recording <br> internal incoming
|on-demand recording <br> external incoming only
|
|
|ok
|ok

Revision as of 16:15, 23 August 2017

Test Report - Call Recorder Apresa at innovaphone PBX

Versions

  • innovaphone PBX (IP411): version 12r1 sr10
  • innovaphone phones (IP111, IP222): version 12r1 sr6
  • Call Recorder Apresa: version 8.9.4.0


Configuration Structure

Apresastructure.png

PBX Configuration

Object of type Gateway to connect the Apresa recorder:
Apresa-object.png


Gateway settings for connection of the Apresa recorder:
Apresa-gateway.png


Phone Configuration

Phone settings for recording:
Apresa-phone.png


Apresa Configuration

The Apresa recorder is registering at the IP address of the innovaphone PBX using Benutzername and Passwort. Rules (Regeln für Aktionen) define the action for a call. In this test case an announcement (Hinweis-Ansage) is spoken and the call is always answered (immer Anruf annehmen).
Apresa-settings.png


To interprete the innovaphone SIP protocol, the innovaphone checkbox in the Apresa setting is marked.
To be set here: Options > System settings > VoIP (Advanced settings enabled):
Apresa-settings4.png


Results

Different calls were made and the recordings,

  • the recording file
  • the displayed direction
  • both displayed phone numbers

checked in the Apresa recordings overview:

Apresa-home.png


Test case Remark Recording Numbers Direction
automatic recording
internal incoming
ok ok ok
automatic recording
internal outgoing
ok ok ok
automatic recording
of two internal phones
2 recordings with
correct no. and direction
ok ok ok
automatic recording
incoming external call
ok ok ok
automatic recording
outgoing external call
ok ok ok
on-demand recording
internal incoming call
ok ok ok
on-demand recording
internal outgoing call
ok ok ok
on-demand recording
two internal phones
separate control
2 recordings, no., direction
ok ok ok
on-demand recording
external incoming call
ok ok ok
on-demand recording
external outgoing call
ok ok ok
Cancel automatic recording
internal incoming call
ok ok ok
Cancel automatic recording
internal outgoing call
ok ok ok
Cancel automatic recording
2 recording phones
the correct phone must stop
the other must continue
ok ok ok
Cancel automatic recording
external incoming call
ok ok ok
Cancel automatic recording
external outgoing call
ok ok ok
Recording external calls only
incoming
ok ok ok
Recording external calls only
ougoing
ok ok ok
on-demand recording
external outgoing only
ok ok ok
on-demand recording
external incoming only
ok ok ok