Howto:Apresa - Speech Enterprise GmbH - 3rd Party Product: Difference between revisions

Revision as of 15:58, 24 August 2017

Product Name

Apresa Call-Recording - Mitschneide Lösungen

Certification Status

This product is listed due to a customer testimonial. No tests have been conducted by innovaphone.

Vendor test report and configuration hints were received August 24th, 2017

<internal> Zertifikatsvorlagen liegen unter \\inno-sifi\dfs\Techserv\Testlab Beim Abschluss des Tests (egal ob gut, schlecht oder abgebrochen) bitte Nachricht an ptr!
Bitte darauf achten, dass das Zertifizierungsdatum angegeben ist, also "Testing of this product has been finalized January 1st, 1970" </internal>

Functions

Short summary of the most important features:

TBD
...

Version

Call Recorder Apresa: version 8.9.4.0
innovaphone PBX (IP411): version 12r1 sr10
innovaphone phones (IP111, IP222): version 12r1 sr6

Vendor

Speech Enterprise GmbH

Description

TBD

Competitive Analysis

TBD

Summary

This solution has been tested by the vendor.

TBD (any remarks)

Pricing

TBD

Contact

TBD

Marcus Testman

company

address

zip, town

Tel:

+49 7031 73009 0

Fax:

+49 7031 73009 99

Mail:

info@company.com

Test Report - Call Recorder Apresa at innovaphone PBX

Versions used in the Test

innovaphone PBX (IP411): version 12r1 sr10
innovaphone phones (IP111, IP222): version 12r1 sr6
Call Recorder Apresa: version 8.9.4.0

Configuration Structure

PBX Configuration

Object of type Gateway to connect the Apresa recorder:

Gateway settings for connection of the Apresa recorder:

Phone Configuration

Phone settings for recording:

Apresa Configuration

The Apresa recorder is registering at the IP address of the innovaphone PBX using Benutzername and Passwort. Rules (Regeln für Aktionen) define the action for a call. In this test case an announcement (Hinweis-Ansage) is spoken and the call is always answered (immer Anruf annehmen).

To interprete the innovaphone SIP protocol, the innovaphone checkbox in the Apresa setting is marked.
To be set here: Options > System settings > VoIP (Advanced settings enabled):

Results

Different calls were made and the recordings,

the recording file
the displayed direction
both displayed phone numbers

checked in the Apresa recordings overview:

Test case	Remark	Recording	Numbers	Direction
automatic recording internal incoming		ok	ok	ok
automatic recording internal outgoing		ok	ok	ok
automatic recording of two internal phones	2 recordings with correct no. and direction	ok	ok	ok
automatic recording incoming external call		ok	ok	ok
automatic recording outgoing external call		ok	ok	ok
on-demand recording internal incoming call		ok	ok	ok
on-demand recording internal outgoing call		ok	ok	ok
on-demand recording two internal phones	separate control 2 recordings, no., direction	ok	ok	ok
on-demand recording external incoming call		ok	ok	ok
on-demand recording external outgoing call		ok	ok	ok
Cancel automatic recording internal incoming call		ok	ok	ok
Cancel automatic recording internal outgoing call		ok	ok	ok
Cancel automatic recording 2 recording phones	the correct phone must stop the other must continue	ok	ok	ok
Cancel automatic recording external incoming call		ok	ok	ok
Cancel automatic recording external outgoing call		ok	ok	ok
Recording external calls only incoming		ok	ok	ok
Recording external calls only ougoing		ok	ok	ok
on-demand recording external outgoing only		ok	ok	ok
on-demand recording external incoming only		ok	ok	ok

@@ Line 1: / Line 1: @@
+<!-- this text is a comment that is not visible on normal view at the article. -->
+<!-- to create a new entry here,
+   - fill in all sections marked as "by vendor"
+   - innovaphone will then complete the remaining sections (marked as "by inno")
+  Please note that this article is in English only!
+  feel free to ask presales in case you have any difficulties on editing wiki articles
+  -->
+<!-- by vendor:
+   - upload your company and product logo (if any) in a suitable size (.pgn preferred)
+   - replace images below with your logo
+  -->
+[[Image:Speech-Enterprise-GmbH-logo.png||200px|right]]
+==Product Name==
+<!-- by vendor:
+   Place here Official Product Name, as used in vendors product collateral
+   If you have a dedicated product page (not a generic vendor page) in English, also put the link below
+  -->
+Apresa [http://www.speech-enterprise.de/Apresa.html Call-Recording - Mitschneide Lösungen]
+==Certification Status==
+<!-- by inno
+   - uncomment one of the stati below
+   - update date below
+  -->
+<!--{{Template:Compat Status "planned"}}-->
+<!-- {{Template:Compat Status "in progress"}} -->
+{{Template:Compat_Status_"referral_prod."|certificate=Apresa-Speech-Engneering_-_product-cert.pdf}}
+<!-- {{Template:Compat_Status_"engineered_prod."|certificate=Tpl_sip.business_Toplink_SIP_Provider_-_product-cert.pdf}} -->
+<!-- {{Template:Compat_Status_"rec._prod."|certificate=Tpl_sip.business_Toplink_SIP_Provider_-_product-cert.pdf}} -->
+<!--{{Template:Compat Status "tested"}} -->
+<!-- {{Template:Compat Status "rejected"}} -->
+<!-- {{Template:Compat_Status_"referral_prod."-no-certificate}} -->
+Vendor test report and configuration hints were received August 24th, 2017
+<internal>
+Zertifikatsvorlagen liegen unter \\inno-sifi\dfs\Techserv\Testlab
+Beim Abschluss des Tests (egal ob gut, schlecht oder abgebrochen) <strong>bitte Nachricht an ptr</strong>!
+<br>Bitte darauf achten, dass das Zertifizierungsdatum angegeben ist, also "Testing of this product has been finalized January 1st, 1970"
+</internal>
+==Category==
+<!-- by inno:
+   - select one or more of the available recommended product categories
+     a list of valid Categories can be found in
+     Special Pages / Prefix Index / Display pages with prefix = RecProd, Display pages with prefix = Category
+     (you need to apply it twice, first as template {{..}}, seconds as category [[..]])
+  -->
+{{Category:3rdParty Voice Recording}}
+[[Category:RecProd|{{PAGENAME}}]]
+[[Category:RecProd 3rdParty Voice Recording|{{PAGENAME}}]]
+==Functions==
+<!-- by vendor:
+   - place here a short and concise list of features that are supported by your product
+  -->
+Short summary of the most important features:
+* TBD
+*...
+==Version==
+* Call Recorder Apresa: version 8.9.4.0
+* innovaphone PBX (IP411): version 12r1 sr10
+* innovaphone phones (IP111, IP222): version 12r1 sr6
+==Vendor==
+<!-- by vendor
+   - Official name of your company, at best linked to your companies web site url, Official name of the vendors web site
+   - you may also add a logo
+     - upload your company logo (.png preferred, suitable size)
+     - replace logo below with yours
+  -->
+[[Image:Speech-Enterprise-GmbH-logo.png]] [http://www.speech-enterprise.de/index.html Speech Enterprise GmbH ]
+==Description==
+<!-- by vendor:
+   - add short description of the product features, like on a data sheet.  Maximum 250 words.
+  -->
+TBD
+==Competitive Analysis==
+<!-- by vendor:
+   - add short competitive analysis.  Maximum 250 words.  This text should enable the innovaphone reseller to select
+     your product for scenarios where it is especially useful
+  -->
+TBD
+==Summary==
+<!-- by inno:
+   as an alternative, if the product has been tested by the vendor
+  -->
+This solution has been tested by the vendor.
+TBD (any remarks)
+==Pricing==
+<!-- by vendor:
+   - describe ballpark pricing, e.g. "500€ per seat" or "starting at 25.000€ depending on the number of trunk lines"
+  -->
+TBD
+==Contact==
+<!-- by vendor:
+   - add name, address, phone, fax, email, web of primary recommended sales contact
+     if suitable, you may consider specifying several contacs, depending on your sales structure
+     (e.g. by country or vertical market)
+   - in case of a customer testimonial the contact details of the reseller are not disclosed here. As contact person should act sales@innovaphone.com. In order to find the reseller responsible for this product, enter also the corresponding mantis ticket number in invisible tags.
+  -->
+TBD
+{|
+| colspan=99 |   Marcus Testman
+|-
+| colspan=99 | company
+|-
+| colspan=99 | address
+|-
+| colspan=99 | zip, town
+|-
+| Tel: || +49 7031 73009 0
+|-
+| Fax: || +49 7031 73009 99
+|-
+| Mail: || [mailto:info@company.com info@company.com]
+|}
 == Test Report - Call Recorder Apresa at innovaphone PBX==
-==Versions==
+===Versions used in the Test ===
 * innovaphone PBX (IP411): version 12r1 sr10
 * innovaphone phones (IP111, IP222): version 12r1 sr6
@@ Line 10: / Line 145: @@
 [[Image:apresastructure.png]]
-===PBX Configuration===
+====PBX Configuration====
 Object of type Gateway to connect the Apresa recorder:<br/>
 [[Image:apresa-object.png]]
@@ Line 21: / Line 156: @@
 ----
-===Phone Configuration===
+====Phone Configuration====
 Phone settings for recording:<br/>
 [[Image:apresa-phone.png]]
@@ Line 27: / Line 162: @@
 ----
-===Apresa Configuration===
+====Apresa Configuration====
 The Apresa recorder is registering at the IP address of the innovaphone PBX using Benutzername and Passwort. Rules (Regeln für Aktionen) define the action for a call. In this test case an announcement (Hinweis-Ansage) is spoken and the call is always answered (immer Anruf annehmen). <br/>
 [[Image:apresa-settings.png]]
@@ Line 39: / Line 174: @@
 ----
-==Results==
+===Results===
 Different calls were made and the recordings,
@@ Line 172: / Line 307: @@
 |-
 |}
+[[Category:Compat|{{PAGENAME}}]]