Howto:Apresa - Speech Enterprise GmbH - 3rd Party Product

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Test Report - Call Recorder Apresa at innovaphone PBX

Versions

  • innovaphone PBX (IP411): version 12r1 sr10
  • innovaphone phones (IP111, IP222): version 12r1 sr6
  • Call Recorder Apresa: version 8.9.4.0


Configuration Structure

Apresastructure.png

PBX Configuration

Object of type Gateway to connect the Apresa recorder:
Apresa-object.png

Gateway settings for connection of the Apresa recorder:
Apresa-gateway.png

Phone Configuration

Phone settings for recording:
Apresa-phone.png

Apresa Configuration

The Apresa recorder is registering at the IP address of the innovaphone PBX using Benutzername and Passwort. Rules (Regeln für Aktionen) define the action for a call. In this test case an announcement (Hinweis-Ansage) is spoken and the call is always answered (immer Anruf annehmen).
Apresa-settings.png

To interprete the innovaphone SIP protocol, the innovaphone checkbox in the Apresa setting is marked.
To be set here: Options > System settings > VoIP (Advanced settings enabled):
Apresa-settings4.png

Results

Different calls were made and the recordings,

  • the recording file
  • the displayed direction
  • both displayed phone numbers

checked in the Apresa recordings overview:

Apresa-home.png


Test case Remark Recording Numbers Direction
automatic recording
internal incoming 		ok ok ok
automatic recording
internal outgoing 		ok ok ok
automatic recording
of two internal phones 		2 recordings with
correct no. and direction 		ok ok ok
automatic recording
incoming external call 		ok ok ok
automatic recording
outgoing external call 		ok ok ok
on-demand recording
internal incoming call 		ok ok ok
on-demand recording
internal outgoing call 		ok ok ok
on-demand recording
two internal phones 		separate control
2 recordings, no., direction 		ok ok ok
on-demand recording
external incoming call 		ok ok ok
on-demand recording
external outgoing call 		ok ok ok
Cancel automatic recording
internal incoming call 		ok ok ok
Cancel automatic recording
internal outgoing call 		ok ok ok
Cancel automatic recording
2 recording phones 		the correct phone must stop
the other must continue 		ok ok ok
Cancel automatic recording
external incoming call 		ok ok ok
Cancel automatic recording
external outgoing call 		ok ok ok
Recording external calls only
incoming 		ok ok ok
Recording external calls only
ougoing 		ok ok ok
on-demand recording
external outgoing only 		ok ok ok
on-demand recording
external incoming only 		ok ok ok
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