Howto:Apresa - Speech Enterprise GmbH - 3rd Party Product
Product Name
Apresa Call-Recording - Mitschneide Lösungen
Certification Status
This product is listed due to a customer testimonial. No tests have been conducted by innovaphone.
Vendor test report and configuration hints were received August 24th, 2017
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Zertifikatsvorlagen liegen unter \\inno-sifi\dfs\Techserv\Testlab
Beim Abschluss des Tests (egal ob gut, schlecht oder abgebrochen) bitte Nachricht an ptr!
Bitte darauf achten, dass das Zertifizierungsdatum angegeben ist, also "Testing of this product has been finalized January 1st, 1970"
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Category
Category:3rdParty Voice Recording
Functions
Short summary of the most important features:
- TBD
- ...
Version
- Call Recorder Apresa: version 8.9.4.0
- innovaphone PBX (IP411): version 12r1 sr10
- innovaphone phones (IP111, IP222): version 12r1 sr6
Vendor
Description
TBD
Competitive Analysis
TBD
Summary
This solution has been tested by the vendor.
TBD (any remarks)
Pricing
TBD
Contact
TBD
| Marcus Testman | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| company | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| address | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| zip, town | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Tel: | +49 7031 73009 0 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Fax: | +49 7031 73009 99 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Mail: | info@company.com | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Test Report - Call Recorder Apresa at innovaphone PBX
Versions used in the Test
- innovaphone PBX (IP411): version 12r1 sr10
- innovaphone phones (IP111, IP222): version 12r1 sr6
- Call Recorder Apresa: version 8.9.4.0
Configuration Structure
PBX Configuration
Object of type Gateway to connect the Apresa recorder:
Gateway settings for connection of the Apresa recorder:
Phone Configuration
Phone settings for recording:
Apresa Configuration
The Apresa recorder is registering at the IP address of the innovaphone PBX using Benutzername and Passwort. Rules (Regeln für Aktionen) define the action for a call. In this test case an announcement (Hinweis-Ansage) is spoken and the call is always answered (immer Anruf annehmen).
To interprete the innovaphone SIP protocol, the innovaphone checkbox in the Apresa setting is marked.
To be set here: Options > System settings > VoIP (Advanced settings enabled):
Results
Different calls were made and the recordings,
- the recording file
- the displayed direction
- both displayed phone numbers
checked in the Apresa recordings overview:
| Test case | Remark | Recording | Numbers | Direction |
|---|---|---|---|---|
| automatic recording internal incoming |
ok | ok | ok | |
| automatic recording internal outgoing |
ok | ok | ok | |
| automatic recording of two internal phones |
2 recordings with correct no. and direction |
ok | ok | ok |
| automatic recording incoming external call |
ok | ok | ok | |
| automatic recording outgoing external call |
ok | ok | ok | |
| on-demand recording internal incoming call |
ok | ok | ok | |
| on-demand recording internal outgoing call |
ok | ok | ok | |
| on-demand recording two internal phones |
separate control 2 recordings, no., direction |
ok | ok | ok |
| on-demand recording external incoming call |
ok | ok | ok | |
| on-demand recording external outgoing call |
ok | ok | ok | |
| Cancel automatic recording internal incoming call |
ok | ok | ok | |
| Cancel automatic recording internal outgoing call |
ok | ok | ok | |
| Cancel automatic recording 2 recording phones |
the correct phone must stop the other must continue |
ok | ok | ok |
| Cancel automatic recording external incoming call |
ok | ok | ok | |
| Cancel automatic recording external outgoing call |
ok | ok | ok | |
| Recording external calls only incoming |
ok | ok | ok | |
| Recording external calls only ougoing |
ok | ok | ok | |
| on-demand recording external outgoing only |
ok | ok | ok | |
| on-demand recording external incoming only |
ok | ok | ok |