Howto:Config or Password Recovery

This article describes approaches to recover devices with lost admin password.

Applies To

This information applies to:

• IP3000, boot 320
• IP400, boot 319
• IP21, boot 326
• IP200, boot 338
• IP800, boot 405
• IP6000, boot 132
• IP22,IP24,IP302,IP305, boot 357

eralier boot versions may not work or have different command names.

More Information

System Requirements

Update Server approach:

• Update Server URL need to be configured before you have lost the password

TFTP approach:

• appropriate boot code version need to be installed on device
• gwload.exe
• TFTP client

Update Server

If you know that there an Update Server URL configured on the device and you have access to the web server with update skript on it, you can change polled update script to following, to reset admin password on the device.

# reset password
config change CMD0 /name mydevicehostname /log on /user admin,ip6000
config write
# encrypt it
config activate
# remove from visible config
config change CMD0 /name mydevicehostname /log on 
# done

In case one of ETH interfaces is configured as DHCP client, you can provide Update Server URL to device via DHCP.

TFTP

If usage of Update Server approach is not possible you have last resort to get the device configuration via TFTP. Make sure you have read articles about Howto:How_to_Reset_IPXXX_%2C_factory_default%2C_led_behaviour%2C_tftp_mode%2Cclear_config%2Cgwload and Howto:How_to_use_gwload, before you start to recover device configuration via TFTP.