Howto:Does innovaphone voicemail support multiple announcements?
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The innovaphone voicemail is implemented as "innovaphone voice script". This script is readable and available in the VM installation, installed by "innovaphone-voicemail-install.exe".
Per default only one announcement is implemented. However, as an iCE you are able and allowed to adjust the voice script. This would allow you to support multiple announcements. Assign the seperate announcement for example via dtmf-tones to a user. Check related articles for more information.
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