Howto:OptiCaller Client - OptiCaller AB - 3rd Party Product
Product Name
Certification Status
The tests for this product have been completed.
Testing of this product has been finalized for iOS and Android on November 15, 2011.
Category
Category:RecProd Call Center Applications
Category:RecProd Solutions for Mobile Extensions
Functions
- Software for mobile PBX
- 2-stage-dialing
- DTMF-Features
- Call Back (Data Call Back, SMS Call Back, Voice Call Back)
- Mobile Least Cost Routing
Version
iPhone
2.0.9
Android
2.0.3
Vendor
Description
OptiCaller
The OptiCaller application is designed primarily for mobile phones. It allows the user to make calls in a flexible, and above all, more cost-effective manner. It also makes it easy to manage PBX functions, e.g. call diversions, signing in or out of groups etc directly from a mobile phone.
Operator and system neutral
The architecture is operator independent, which means that the application works regardless of mobile operator. The application has very flexible configuration options and is adaptable to suite the majority of telephone exchanges on the market. Configuration and deployment of clients (OTA) is easily handled by a powerful provisioning system.
Mobile Extension (MEX)
OptiCaller greatly simplifies the use of the Mobile Extension feature where the mobile phone becomes an extension in the PBX. Using OptiCaller the user can call in the usual way and dial numbers manually, from the phone book or call history. OptiCaller then, transparently to the user, connects calls via the switchboard to the destination.
Mobile Least Cost Routing (LCR)
OptiCaller always takes control over how each call is connected and is thus giving the user the opportunity to call in the most cost efficient way. By choosing between calling directly, through the switch, Call-Back or Mobile VoIP, call costs can often be reduced by average 50%.
Platforms
OptiCaller is designed for Java, Symbian, iPhone, Android and Windows Mobile but is also available as a web application and can then be used from any web browser at any time.
Summary
- light and easy to use software
- mobility Licence on the PBX required
- 2-stage-dialling for internal numbers shorter than 3 digits or 3 digits numbers starting with 1 is not possible on the Windows Mobile version
- 2-stage-dialling for internal numbers shorter than 100 does not work
- using DTMF-Features without connect is not possible
For a detailed analysis of the product please have a look at the Howto:OptiCaller_Client_Windows_Mobile_-_OptiCaller_AB_-_Testreport and Howto:OptiCaller_Client_Symbian_-_OptiCaller_AB_-_Testreport.
Additional to the tested Windows Mobile and Symbian version, Opticaller has commercial client for Android and IPhone operating systems. Blackberry and Windows Phone 7 is available in Q3 2011.
Download of leaflet: http://www.opticaller.se/PDF/OptiCallerEng2011.pdf
Free OptiCaller clients for internal use is available for all innovaphone reseller and distributor which has participating the OptiCaller training. OptiCaller will in Q3 2011 together with innovaphone distributors offer technical and sales training.
OptiCaller Try&Buy licenses (1 months license) is also free and available for end customers. This license could easily be transfer to a real OptiCaller license.
For more information on this client, please contact Opticaller directly.
Pricing
Contact OptiCaller Software for free trials. info@opticaller.se Phone +46702121259
Contact
OptiCaller Software, Sales Contact
Mattias Hansson
| Tel: | +46702121259 |
| Fax: | +4684440451 |
| Mail: | info@opticaller.se |
Distributors
Germany
TLK Distributions GmbH
| Tel: | +49 251 97410-0 |
| Fax: | +49 251 97410-10 |
| Mail: | info@tlk.de |
Austria
Triple AcceSSS IT Distributions und Dienstleistungs GmbH
| Tel: | +43 2236 864444 |
| Fax: | +43 2236 864444-4 |
| Mail: | office@3xs-it.com |