Reference9:Concept Reporting

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There are also other versions of this article available: Reference9 (this version) | Reference10 | Reference12r1

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Appendix

innovaphone Reporting XML

Installed Debian Packages

Configuration Files

Data Files

Report XML

 <report>
   <record>
     ....
     <remote name="saturn" number="101" dn="Saturn"/>
     <status>co</status>
     <type>ct</type>
     <dir>i</dir>
     <billing-duration seconds="40">0:40</billing-duration>
     <call-duration seconds="40">0:40</call-duration>
     <conn-duration seconds="20">0:20</conn-duration>
   </record>
 </report>
  • remote: outgoing calls -> dialed endpoint
  • remote: incoming calls -> first ep2 above entry event or entry event if this is the first one
  • remote: incoming calls with incoming transfer after entry event -> transfer target
  • status: outgoing calls -> best found status in call flow
  • status: incoming calls -> status of entry event
  • type: the type of the entry event or, if not set, the type of the next event, if given
  • dir: o (outgoing) if the first event is the entry event and the caller is ep1
  • dir: i (incoming) if not o
  • billing-duration: outgoing call -> duration from the first event until the last event in the flow
  • billing-duration: incoming call -> duration from the first transfer/forward event until the last event in the flow
  • call-duration: duration of the whole call
  • conn-duration: duration from the entry event until the event, where the local endpoint isn't connected any more

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