Reference9:Softwarephone

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Contents

Applies to

innovaphone SoftwarePhone version 9.00 hotfix 1 and later.

The innovaphone softwarephone has no own user interface. A CTI software is needed to control the softwarephone, i.e. myPBX.

More Information

System Requirements

The innovaphone SoftwarePhone requires Windows XP, Windows Vista, Windows 7 or later.

Installation

To install the application install the MSI package softwarephone.msi.

Configuration

The SoftwarePhone has to be configured by the SoftwarePhone Setup.

Application

Run Mode

Application starts at user log-in or have to be manually started.

Priority

Application priority could be changed to real-time if there are performance problems.

Language

Language selection.

Window Popup Behaviour

This is obsolete.

User Directory

Configuration settings are stored within C:\Users\<user>\AppData\Roaming\innovaphone\SoftwarePhone

Audio

Speaker

Select the speaker device.

Microphone

Select the microphone device.

Wave Configuration

Supported audio device frame size is 20, 30, 60 and 90ms. Clock source can be RTP stream (external), the audio in or out device.

Headset

The automatic microphone mute can be disabled.

Ring

Ringing device

The ring tone can be played through the audio device or/and through the system speaker.

USB

USB Keypad

A HID USB device can be used as keypad. If the mapping is unknown, a user mapping could be created by the USB Map Generator.

H.323

Identity

Up to six identities can be created.

Gatekeeper

The H.323 gatekeeper IP address and name.

Registration

The registration name, number and password.

H.323 Options

The H.323 options 'faststart', 'H.245 tunneling' and 'RAS' can be enabled.

Alternative Gatekeeper

The alternative gatekeeper is used, if the primary is not reachable. Its IP address is to be configured here.

Telephone

Telephone options.

Codec

Standard Codec

The supported codec is G.711 ALaw and µLaw.

Packet size

The supported packet size is 30, 60 and 90ms.

Secure RTP

If enabled and supported by the remote party, secure RTP is used.

Type of service flag

The type of service (TOS) value can be changed if it is necessary.

Local IP address

The local IP address can be set manually if it is necessary.

ToS Values

The settings of the ToS values for video RTP and signalling packets can be done using Policy-based Quality of Service (QoS), as described in this wiki article:

Howto:Set Type of Service (ToS) DiffServ DSCP Values for innovaphone Windows Applications (SoftwarePhone, myPBX_Video)

Location

This is obsolete.

License

The license mode can be demo, PBX or static. The PBX mode can be used if the first registration is to an innovaphone PBX and there are SoftwarePhone V9 licenses available.

Trace

Trace options for debugging.

About

The about page with application version and build number.

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