Howto:ASC EVOip Active - 3rd Party Product: Difference between revisions
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VoIP Recording with Online storage and central archiving | VoIP Recording with Online storage and central archiving | ||
== Vendor == | == Vendor == | ||
[http://www. | * [http://www.asc.de/english/index_e.html ASC telecom] | ||
==Summary== | ==Summary== | ||
Because the old version of ASC's recording software "MARATHON VoIP Collector" is no more available, we test the new version ASC EVOip Active (only active recording is tested) with V9 Hotfix 7 and Hotfix 11. | Because the old version of ASC's recording software "MARATHON VoIP Collector" is no more available, we test the new version ASC EVOip Active (only active recording is tested) with V9 Hotfix 7 and Hotfix 11. | ||
Revision as of 11:10, 2 May 2012
Product name
Important note: ASC changed the product name of its recording solution, MARATHON VoIP Collector is called now ASC EVOip.
Certification Status
The tests for this product have been completed and it has been approved as a recommended product (Certification document).
Testing of this product has been finalized April, 2012.
Category
Category:3rdParty Voice Recording
Functions
VoIP Recording with Online storage and central archiving
Vendor
Summary
Because the old version of ASC's recording software "MARATHON VoIP Collector" is no more available, we test the new version ASC EVOip Active (only active recording is tested) with V9 Hotfix 7 and Hotfix 11. The phone which recording the call (i.e IP240) build up a three party converence call between the caller and ASC EVOip Active recording software. Therefore a "normal" three party converence between three phones is not possible, because the ASC recorder occupies one channel. In our Testszenario ASC EVOip runs under Windows Server 2003.
The Configuration with ASC DataManager 2.9 is simple (see under related Articles 06_EVOip_active_f_r_Innovaphone_d_V.pdf ), but unlike in this manual we recommend to register phones via H.323 and not SIP. ASC EVOip must be registered via SIP at the PBX (i.e. IP800) where the user-object of ASC EVOip is configured.
With ASC Webplay 10.0 we have tested the results of recorded calls. Start Time, End Time, Duration, Call direction, compression, Own Phone Number, Partner Phone Number and 3rd Party Phone Number where recorded. It's possible to download every single call as a zip file.
As you can see in the test results, we recommend strictly to update your PBX/Phones to Hotfix 11 or later. Otherwise anonymous calls can not be recorded.
The following recording methods are possible:
- automatic recording of each call
- start/stop per touch a key
- automatic start of the recording and stop per touch a key
Competitive Analysis
Active recording solution.
- complete integration into innovaphone products (recording methods, recording status on the Innovaphone display)
- pure Software solution
- easy migration from traditional telephony to VoIP
- European manufacturer with worldwide service and support