Howto:ASC EVOip Active - 3rd Party Product
Product name
Important note: ASC changed the product name of its recording solution, MARATHON VoIP Collector is called now ASC EVOip.
Certification Status
The tests for this product have been completed and it has been approved as a recommended product (Certification document).
Testing of this product has been finalized April, 2012.
Category
Category:3rdParty Voice Recording
Functions
VoIP Recording with online storage and central archiving
Vendor
Summary
We tested the new version ASC EVOip Active (only active recording was tested), since it replaces the ASC's "MARATHON VoIP Collector". The phone that records the call (i.e IP240) creates a three party conference call between the caller and ASC EVOip Active recording software. Therefore a "normal"(using only the DSPs of the phone) three party conference between three phones is not possible, since the ASC recorder requires one DSP channel. In our test scenario ASC EVOip is running on a Windows Server 2003.
The Configuration with ASC DataManager 2.9 is simple (see under related Articles 06_EVOip_active_f_r_Innovaphone_d_V.pdf ), but in contrast to this manual we recommend to register phones via H.323 and not SIP. ASC EVOip must be registered via SIP at the PBX where the user-object of ASC EVOip is configured.
The recorded calls are stored with additional call informations. We verified them using ASC Webplay 10.0. The stored call informations were: start time, end time, duration, call direction, compression, own phone number, partner phone number and 3rd Party Phone Number where recorded. As you can see in the test results, we recommend to update your PBX/phones to v9 Hotfix 11 or later. Otherwise anonymous calls can not be recorded.
Competitive Analysis
Active recording solution.
- complete integration into innovaphone products (recording methods, recording status on the innovaphone display)
- pure software solution
- easy migration from traditional telephony to VoIP
- European manufacturer with worldwide service and support