Howto:CTI Remote Test PBX

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innovaphone provides a CTI Test PBX. This system allows partners to do a quick test of their CTI software easily without the need to set up their own system.


Contents

Access

You can access the demo PBX on http://demo.innovaphone.com/PBX0/ADMIN/pbx_config.xml?xsl=admin.xsl.

To view the PBX administration user interface, use the viewer account

User: viewer
Password: viewer

To access SOAP, use the _TAPI_ user

User: _TAPI_
Password: soap


Here is how your TAPI configuration should look like:

Image:cti-test-pbx-01.png


To look at the PBX's administration user interface, open http://demo.innovaphone.com/ in your browser and use viewer as both user name and password when you are asked for:

Image:cti-test-pbx-02.png


You can verify your SOAP connection using the SOAP status page on the PBX. Click on Administration / PBX / SOAP and you will see all current SOAP connections:

Image:cti-test-pbx-08.png

Available Users / Lines

NB: the user object names have changed.

The following users are available for CTI:

User Short Name Extension Device Remark
PBX User One (was: CTI10) user-1 (was: cti10) 11 user-1 (was: cti10)
IP200A-10-06-bb
CTI20 cti20 20 cti20
IP200A-10-2e-2e
CTI30 cti30 30 cti30
IP200A-10-38-51
Always-Busy Always-Busy 90 cti10 no t available anymore
Trunk (was: Amt) Trunk (was: amt) 0 amt simulated trunk line, not functional

Here is the corresponding PBX user list:

Image:cti-test-pbx-03.png


With a V8 TSP with Map PBX Devices to Lines enabled, your choice of available TAPI lines looks like this:

Image:cti-test-pbx-04.png


With a V7 TSP or with a V8 TSP with Map PBX Devices to Lines disabled, your choice of available TAPI lines looks like this:

Image:cti-test-pbx-05.png


Monitoring CTI Scenarios

There are 2 places which are useful to see what is going on.

A) The PBX calls screen. Click on Administration / PBX / Calls to see a real time view of current calls:

Image:cti-test-pbx-06.png



B) A more precise picture can be obtained using the log screen. Click on Administration / Diagnostic / Logging to get to the log screen. The click on syslog to see a listing of all call events in your test scenario:

Image:cti-test-pbx-07.png

Related Articles

Howto:Use_the_innovaphone_Demo_PBX

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