Howto:CTI Remote Test PBX: Difference between revisions
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innovaphone provides a CTI Test PBX. This system allows partners to do a quick test of their CTI software easily without the need to set up their own system. | innovaphone provides a CTI Test PBX. This system allows partners to do a quick test of their CTI software easily without the need to set up their own system. | ||
== Access == | == Access == | ||
You can access the demo PBX on [http://demo.innovaphone.com/PBX0/ADMIN/pbx_config.xml?xsl=admin.xsl http://demo.innovaphone.com/PBX0/ADMIN/pbx_config.xml?xsl=admin.xsl]. | |||
To view the PBX administration user interface, use the ''viewer'' account | To view the PBX administration user interface, use the ''viewer'' account | ||
| Line 13: | Line 14: | ||
User: <code>_TAPI_</code><br> | User: <code>_TAPI_</code><br> | ||
Password: <code>soap</code> | Password: <code>soap</code> | ||
Here is how your TAPI configuration should look like: | Here is how your TAPI configuration should look like: | ||
[[Image:cti-test-pbx-01.png]] | |||
To look at the PBX's administration user interface, open http://demo.innovaphone.com/ in your browser and use <code>viewer</code> as both user name and password when you are asked for: | |||
[[Image:cti-test-pbx-02.png]] | |||
You can verify your SOAP connection using the ''SOAP'' status page on the PBX. Click on ''Administration / PBX / SOAP'' and you will see all current SOAP connections: | |||
[[Image:cti-test-pbx-08.png]] | |||
== Available Users / Lines == | |||
NB: the user object names have changed. | |||
The following users are available for CTI: | |||
{| | |||
| User || Short Name || Extension || Device || Remark | |||
|- | |||
| PBX User One (was: CTI10) || user-1 (was: cti10) || 11 || user-1 (was: cti10) || | |||
|- | |||
| || || || IP200A-10-06-bb || | |||
|- | |||
| CTI20 || cti20 || 20 || cti20 || | |||
|- | |||
| || || || IP200A-10-2e-2e || | |||
|- | |||
| CTI30 || cti30 || 30 || cti30 || | |||
|- | |||
| || || || IP200A-10-38-51 || | |||
|- | |||
| Always-Busy || Always-Busy|| 90 || cti10 || no t available anymore | |||
|- | |||
| Trunk (was: Amt) || Trunk (was: amt) || 0 || amt || simulated trunk line, not functional | |||
|} | |||
Here is the corresponding PBX user list: | |||
[[Image:cti-test-pbx-03.png]] | |||
With a V8 TSP with ''Map PBX Devices to Lines'' enabled, your choice of available TAPI lines looks like this: | |||
[[Image:cti-test-pbx-04.png]] | |||
With a V7 TSP or with a V8 TSP with ''Map PBX Devices to Lines'' disabled, your choice of available TAPI lines looks like this: | |||
[[Image:cti-test-pbx-05.png]] | |||
== Monitoring CTI Scenarios == | |||
There are 2 places which are useful to see what is going on. | |||
A) The PBX calls screen. Click on ''Administration / PBX / Calls'' to see a real time view of current calls: | |||
[[Image:cti-test-pbx-06.png]] | |||
B) A more precise picture can be obtained using the log screen. Click on ''Administration / Diagnostic / Logging'' to get to the log screen. The click on ''syslog'' to see a listing of all call events in your test scenario: | |||
[[Image:cti-test-pbx-07.png]] | |||
= Related Articles = | |||
[[Howto:Use_the_innovaphone_Demo_PBX]] | |||
[[Category:Sample|{{PAGENAME}}]] | [[Category:Sample|{{PAGENAME}}]] | ||
Latest revision as of 12:26, 27 January 2021
innovaphone provides a CTI Test PBX. This system allows partners to do a quick test of their CTI software easily without the need to set up their own system.
Access
You can access the demo PBX on http://demo.innovaphone.com/PBX0/ADMIN/pbx_config.xml?xsl=admin.xsl.
To view the PBX administration user interface, use the viewer account
User: viewer
Password: viewer
To access SOAP, use the _TAPI_ user
User: _TAPI_
Password: soap
Here is how your TAPI configuration should look like:
To look at the PBX's administration user interface, open http://demo.innovaphone.com/ in your browser and use viewer as both user name and password when you are asked for:
You can verify your SOAP connection using the SOAP status page on the PBX. Click on Administration / PBX / SOAP and you will see all current SOAP connections:
Available Users / Lines
NB: the user object names have changed.
The following users are available for CTI:
| User | Short Name | Extension | Device | Remark |
| PBX User One (was: CTI10) | user-1 (was: cti10) | 11 | user-1 (was: cti10) | |
| IP200A-10-06-bb | ||||
| CTI20 | cti20 | 20 | cti20 | |
| IP200A-10-2e-2e | ||||
| CTI30 | cti30 | 30 | cti30 | |
| IP200A-10-38-51 | ||||
| Always-Busy | Always-Busy | 90 | cti10 | no t available anymore |
| Trunk (was: Amt) | Trunk (was: amt) | 0 | amt | simulated trunk line, not functional |
Here is the corresponding PBX user list:
With a V8 TSP with Map PBX Devices to Lines enabled, your choice of available TAPI lines looks like this:
With a V7 TSP or with a V8 TSP with Map PBX Devices to Lines disabled, your choice of available TAPI lines looks like this:
Monitoring CTI Scenarios
There are 2 places which are useful to see what is going on.
A) The PBX calls screen. Click on Administration / PBX / Calls to see a real time view of current calls:
B) A more precise picture can be obtained using the log screen. Click on Administration / Diagnostic / Logging to get to the log screen. The click on syslog to see a listing of all call events in your test scenario:
