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We work continuously on our documentation. If you are missing something please give us a short note to

Reference Articles

Apps/PbxManager/AP CalendarApps/PbxManager/APsApps/PbxManager/Conference
Apps/PbxManager/WaitingsApps/UsersAdminConcept App Contacts
Concept App FaxConcept App Platform
Concept App RCCConcept App Service AppStoreConcept App Service Calendar
Concept App Service DevicesConcept App Service EventsConcept App Service Messages
Concept App Service RecordingsConcept App Service ReportingConcept App Service Users
Concept App Service YealinkConcept App Services Files
Concept App VoicemailConcept AppsConcept Number Resolution and LDAP
Concept Offline ProvisioningConcept ProvisioningConcept Software Rental
Concept Talking to the v13 Application Platform using PHPConcept myAppsConcept myApps Office Integration
DECT2/Config/Phone BookGateway/GK/GWGateway/Interfaces
Gateway/Interfaces/Media PropertiesGateway/Interfaces/PhysicalGeneral/Devices-Registration
InstallInstall/Master with local App PlatformInstall/Upgrade the existing PBX
Install/Upgrade with external App PlatformInterfaces/ETH/LinkInterfaces/FXS/Signaling
LicensesMyApps CloudMyApps Cloud:FAQ
MyApps Cloud: InstallationOverviewPBX/Config/Authentication
PBX/Objects/Config TemplatePBX/Objects/Fax
PBX/Objects/PBXPBX/Objects/Trunk LinePBX/Objects/User

HowTo Articles

V13 Access Voicemail FilesV13 Create a second VoicemailV13 Firmware Upgrade V12r2 V13r1
V13 HostingV13 Hosting - Central AP for multiple customersV13 Hosting - Dedicated AP for every customer
V13 Installation ScenariosV13 LDAP IP Phones Directory Services via Reverse ProxyV13 Provisioning of IP101/IP102
V13 Restore an App PlatformV13 Reverse Proxy Firewall SettingsV13 Running XML files


The PbxManager does not show AP Plugins from App Platform

The shared secret between AP-Object inside your PBX and the AP-Platform is not equal. Update the Password in the AP Object inside the PBX to the same value as your admin password of the AP-Platform.
If no password is configured the PBX Password will be used per default.

How LDAP Reverse Lookup and name resolution works in V13?

Check the new Concept for Number Resolution and LDAP in V13.

Can I still use the "old" softwarephone in V13?

Yes, the softwarephone can still be used in V13. For innovaphone myApps there is a new SoftphoneAPP that can be started within the launcher.

For remote environments (eg. MS Remote Desktop) you can use an classic SoftwarePhone with myApps and control your local SoftwarePhone via PhoneApp.

Do I need innovaphone Reporting on the Linux Application Platform for the Call List for myPBX in V13?

No, there is no need for the innovaphone Reporting or Linux Application Platform to use myPBX in V13. You can use the App Service Reporting for the myPBX Call List.

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