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There are other versions of this article: Reference13r1 | Reference13r2 | Reference13r3 (this version)

[edit] Overview

We work continuously on our documentation. If you are missing something please give us a short note to

[edit] Reference Articles

Apps/PbxManager/APsApps/PbxManager/App CalendarApps/PbxManager/App Connector for kuando®
Apps/PbxManager/App FaxApps/PbxManager/App RecordingsApps/PbxManager/Conference
Apps/PbxManager/WaitingsComparison SoftphoneApp PhoneApp RCC AppConcept App Platform
Concept App RCCConcept App Service CalendarConcept App Service Connector for Microsoft 365
Concept App Service Connector for kuando®Concept App Service ContactsConcept App Service Devices
Concept App Service FaxConcept App Service QueuesConcept App Service Recordings
Concept App Service ReportsConcept App SoftphoneAppConcept Chat
Concept ConferenceConcept Conference Meeting InvitationsConcept Conference Web Access
Concept DTLS-SRTPConcept Multi-Video-ConferenceConcept Number Resolution and LDAP
Concept OAuth2 Windows AuthenticationConcept Reverse LookupConcept Softphone Redundancy
Concept TextConcept Third Party PhonesConcept Update Server
Concept myAppsConcept myApps Office IntegrationConcept myApps Redundancy
Concept myApps platform servicesEvent/0x00270001Gateway/Interfaces/Physical
MyApps CloudOverviewPBX/Config/Authentication
PBX/Objects/Conference/Announcement typesPBX/Objects/UserRelease Notes Firmware
Release Notes SDKServices/LDAP/Rep-StatusServices/OAuth2/Config

[edit] HowTo Articles

V13 Access Voicemail FilesV13 Activate Automatic-iSC-Reloading-Service (Auto-iSC)
V13 Create a second VoicemailV13 Firmware Upgrade V12r2 V13r1
V13 Firmware Upgrade V13r1 V13r2V13 Firmware Upgrade V13r2 V13r3V13 Hosting
V13 Hosting - Central AP for multiple customersV13 Hosting - Dedicated AP for every customerV13 Installation Scenarios
V13 LDAP IP Phones Directory Services via Reverse ProxyV13 MyApps Cloud - Configuration of a Standby from the master PBXV13 MyApps Cloud - Configuration of the Operator
V13 MyApps Cloud - Connecting 3rd-party SIP devices (general considerations)V13 MyApps Cloud - FAQV13 MyApps Cloud - Fax-App out of the myApps Cloud
V13 MyApps Cloud - InstallationV13 MyApps Cloud - Migration from the myAppsCloud to myAppsCloud-PREMIUMV13 MyApps Cloud - Migration to the myAppsCloud
V13 MyApps Cloud - Order ProcessV13 MyApps Cloud - connecting 2N-IntercomV13 Provisioning of IP101/IP102
V13 Record an announcement by phoneV13 Restore an App Platform
V13 Running XML filesV13 Softphone provisioning via UsersAdminV13r2 Recordings App configuration
V13r2 Setting up Calendar with OAuth2

[edit] FAQ

[edit] The PbxManager does not show AP Plugins from App Platform

The shared secret between AP-Object inside your PBX and the AP-Platform is not equal. Update the Password in the AP Object inside the PBX to the same value as your admin password of the AP-Platform.
If no password is configured the PBX Password will be used per default.

[edit] How LDAP Reverse Lookup and name resolution works in V13?

Check the new Concept for Number Resolution and LDAP in V13.

[edit] What is the myApps Concept for Remote Environments

You can use the RCC App in your remote session to control the Softphone App at your local machine or thin client.

[edit] Can I still use the "old" softwarephone in V13?

Yes, the softwarephone can still be used in V13. But it is not recommended and needed anymore. For innovaphone myApps there is a new Softphone App that can be started within the launcher or browser with additional recording support.

For remote environments (eg. MS Remote Desktop) you can use the RCC App. The part to have a physical location is still in progress to support it in the Softphone App

[edit] Do I need innovaphone Reporting on the Linux Application Platform for the Call List for myPBX in V13?

No, there is no need for the innovaphone Reporting or Linux Application Platform to use myPBX in V13. You can use the App Service Reporting for the myPBX Call List.

[edit] Passwords with more then 15 characters

For reasons of compatibility, passwords with more than 15 characters cannot be used

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