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Remote Support
innovaphone only carries out scheduled remote maintenance via our ticket system by prior consultation.
As Remote Support Tool, we use our own product Remote Control (more info).
You can download the Remote Control client already or use the support link received from our support team.
After installing and opening the client you can pass the shown ID or use the received link to request the support session.
Searching
Searching in wiki works, but is sometimes cumbersome. However, you can have Google do the job for you. Try site:innovaphone.com your search terms to search the innovaphone sites for matches!
If you still don't find what you are looking for, drop us a message
Latest News
Kse (talk) 07:43, 10 June 2026 (CEST)
Version 16r1 Service Release 3 is now available from the download page.Kse (talk) 07:43, 10 June 2026 (CEST)
Version 15r1 Service Release 15 is now available from the download page.Kse (talk) 07:43, 10 June 2026 (CEST)
Version 14r2 Service Release 23 is now available from the download page.Aer (talk) 17:16, 25 March 2026 (CET)
Version 13r3 Service Release 36 is now available from the download page.Tfu 10:48, 24 February 2026 (CET)
WinPDM Software 3130113 (4.2.1) is now available from the App store.
Tfu (talk) 15:28, 13 March 2025 (CEST)
Wireless Handset Firmware IP73 1012 (6.1.13) released is now available from the App store.
Msu (talk) 15:54, 18 February 2025 (CEST)
Wireless Handset Firmware IP64 10317 (4.3.2)/IP65 10122 (4.3.2) is now available from the App store.
Msu (talk) 15:54, 18 February 2025 (CEST)
Wireless Handset Firmware D83 10002 (2.0.5) is now available from the App store.
Afi 15:38, 6 February 2023 (CET)
Wireless Handset Firmware IP62 3040621 (6.2.7) is now available from the App store.
Afi 12:46, 16 June 2021 (CEST))
TAPI Service Provider 8188 (hotfix21) is now available from the Software download area.
Afi 18:21, 12 October 2020 (CEST)
Wireless Handset Firmware IP61 3022811 (4.7.8)/IP63 3022912 (4.7.8) is now available from the App store.
Afi 21:30, 27 March 2020 (CET)
Wireless Package hotfix 19 is now available from the V9 download area.
New Articles
- Support:Firmware V14r2 product/14r2/firmware 1420597 (sr 23) available
- Support:Firmware V15r1 product/15r1/firmware 1510764 (sr 15) available
- Support:Firmware V16r1 product/16r1/firmware 1610936 (sr 3) available
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- File:Sikom Logo Vendor.png
- File:Sikom Logo.png
- File:Logo AgentOne.png
- Reference17:Concept App Service Connector for kuando®
- Reference16r1:Concept App Platform
- Reference17:PBX/Objects/LDAP
- Howto16r1:Reverse Proxy with HAProxy
- Howto:Install and Upgrade the App Platform using Helm
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- File:MediaRunway company logo 2026 250.png
- File:MediaRunway CallManager PhoneApi callbacks.png
- File:MediaRunway CallManager PhoneApi callhistory.png
- File:MediaRunway CallManager Callbacks form.png
- File:MediaRunway CallManager Callbacks menu.png
