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Remote Support

Download Remote Control
Download Remote Control

innovaphone only carries out scheduled remote maintenance via our ticket system by prior consultation.
As Remote Support Tool, we use our own product Remote Control (more info).

You can download the Remote Control client already or use the support link received from our support team.
After installing and opening the client you can pass the shown ID or use the received link to request the support session.

Searching

Searching in wiki works, but is sometimes cumbersome. However, you can have Google do the job for you. Try site:innovaphone.com your search terms to search the innovaphone sites for matches!

If you still don't find what you are looking for, drop us a message

Latest News

Tfu 15:35, 16 September 2026 (CET)

WinPDM Software 3130115 (4.3.0) is now available from the App store.

Tfu 14:41, 16 September 2026 (CEST)

Wireless Handset Firmware IP73 1015 (8.0.3) released is now available from the App store.

Aer (talk) 17:50, 23 September 2026 (CEST)

Version 16r1 Service Release 5 is now available from the download page.

Aer (talk) 17:50, 23 September 2026 (CEST)

Version 15r1 Service Release 17 is now available from the download page.

Aer (talk) 17:50, 23 September 2026 (CEST)

Version 14r2 Service Release 25 is now available from the download page.

Aer (talk) 17:16, 25 March 2026 (CET)

Version 13r3 Service Release 36 is now available from the download page.

Tfu 10:48, 24 February 2026 (CET)

WinPDM Software 3130113 (4.2.1) is now available from the App store.

Tfu 15:28, 13 March 2025 (CEST)

Wireless Handset Firmware IP73 1012 (6.1.13) released is now available from the App store.

Msu (talk) 15:54, 18 February 2025 (CEST)

Wireless Handset Firmware IP64 10317 (4.3.2)/IP65 10122 (4.3.2) is now available from the App store.

Msu (talk) 15:54, 18 February 2025 (CEST)

Wireless Handset Firmware D83 10002 (2.0.5) is now available from the App store.

Afi 15:38, 6 February 2023 (CET)

Wireless Handset Firmware IP62 3040621 (6.2.7) is now available from the App store.

Afi 12:46, 16 June 2021 (CEST))

TAPI Service Provider 8188 (hotfix21) is now available from the Software download area.

Afi 18:21, 12 October 2020 (CEST)

Wireless Handset Firmware IP61 3022811 (4.7.8)/IP63 3022912 (4.7.8) is now available from the App store.

Afi 21:30, 27 March 2020 (CET)

Wireless Package hotfix 19 is now available from the V9 download area.

New Articles

  1. Support:Firmware V14r2 product/14r2/firmware 1420601 (sr25) available
  2. Support:Firmware V16r1 product/16r1/firmware 1611009 (sr5) available
  3. Support:Firmware V15r1 product/15r1/firmware 1510785 (sr17) available
  4. File:Innovaphone Maritime Engineering Guide 2.01 Final.pdf
  5. Reference9:Phone/User/Function-Keys/Recording
  6. Reference16r1:PBX/Objects/LDAP
  7. File:Innovaphone Maritime Engineering Guide 2.00 Final.pdf
  8. File:IMEG r2.00.pdf
  9. File:Synology CDR Logs.png
  10. File:Synology CDR Curl Test.png
  11. File:Synology CDR Web Portal.png
  12. File:Synology CDR HTTP Permissions.png
  13. File:Synology CDR Web Service.png
  14. File:Innovaphone CDR1 Synology HTTP.png
  15. Howto:Store PBX CDRs on a Synology NAS locally using HTTP (Post)
  16. File:AudioRS.zip
  17. Support:WinPDM Software 3130115 (4.3.0) released
  18. Howto:Waiting Queue with Delayed Parallel Ringing to an External Number
  19. File:GK1.png
  20. File:Gw0.png
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