View source for Howto15r1:Firmware Upgrade V14r2 V15r1

{{FIXME|reason=This article is still in progress and not finished not yet finished!}}

== Applies To ==
This information applies to:

* All 15r1 capable innovaphone devices
: For a general overview of the upgrade process and a list of supported devices with 15r1, see [[Howto:Firmware Upgrade]]
== Licenses ==
In case of cloud or rental model, don't worry about licenses.

If the system is licensed on premise, you'll need to regenerate the license file for V15 in https://portal.innovaphone.com/ and load into the system before upgrade (The system needs to have the SSC up to date).

== Migration Policy ==
Here is how you upgrade a system from 14r2 to 15r1.

<span style="color:red; font-weight: bold">Before you begin, be sure that your whole installation is running the latest 14r2 service release.</span><br>

=== App Platform and Apps ===


=== App Platform replication ===


== Changes visible to the end customers ==
Listed here are changes that should be communicated by resellers to end users prior to a 14r2 upgrade, as the change will be visible/audible in the behaviour of the application/device.

* App Icons will have a new default "rounded edges" style instead of "square edges"

== Manual steps needed after upgrade ==
If the installer is not used for a new installation, some new default settings are not set. Please evaluate per app whether you want to configure the new default settings manually.

=== Techassist App ===
You have to enable the API "PbxSignal" in the APP Objects "App" Tab

== New Apps ==
New Apps will not be installed automatically by the 14r2 to 15r1 upgrade. The installation description of new 15r1 apps is usually in the concept article. Please rate per app whether you want to install/use the new app and configure it manually.

* tbd

== Removed ==
The following software is no longer included in 15r1.

* tbd

== Deprecated ==
The following software is based on legacy technology, with no further development and limited maintenance and support.

* ''none''

== Previously deprecated and now no longer supported == 
The following software is based on legacy technology, with no further development and no more maintenance and support.<br>
See: [[Howto14r2:Firmware_Upgrade_V14r1_V14r2#Deprecated]]<br>
We strongly recommend migrating to our successor products.

* iQM (innovaphone Queue Monitor) - Migrate to the [[Howto:Queueboard - MediaRunway - Partner App|Queueboard App]]. For existing innovaphone QueueMonitor licences, the corresponding MediaRunway Queueboard licences can be downloaded via portal.innovaphone.

==Known Problems==
===Long Update-duration===
When you update, it can be up to 10 minutes before you have access to your app platform again.

== Resources Considerations (tbd) ==
New firmware always has more features which in turn requires more resources. Growing firmware will thus consume both more flash and RAM for sure. A given system configuration will run flawlessly after a firmware largely only if there is still enough memory left after boot.

Standard configurations which are according the specs will run on all supported hardware. However, unusual configurations may not. It is a good idea to examine both flash and RAM memory left on high load situations in your existing configuration to see if there is enough resources left for an upgrade. Please find details in Reference:Device Health Check.

=== RAM (tbd) ===
As a rough rule of thumb, a 15r1 release will consume the "tbd" amount of RAM compared to a v14r2 firmware.

=== Flash Memory  ===
As a rough rule of thumb, a v15r1 release will consume ~ "tbd" flash memory compared to a v14r2 firmware.
New firmware comes with new code for new features which consumes more flash memory for the firmware image. For this reason, devices may run out of flash memory during upgrade to v15r1.  Here is the recommended procedure for upgrade on such devices:

* save entire configuration
* reset to factory defaults
* load saved configuration (this will reorganize the flash memory usage)
* upgrade to new firmware

When there is still not enough flash memory available to store the new firmware (Web GUI ends up in a ''Firmwareupdate failed:no space'' / Update client end in a ''Error 0x00130001 Major FLASHMAN0 no space'' event) please open a support case with your current configuration file.

== Related Articles ==
*[[Howto:Firmware_Upgrade]]
*[[Howto:Guideline V5 to V6 upgrade]]
*[[Howto:Upgrade Issues V5 to V6]]
*[[Howto:Firmware Upgrade V6 V7]]
*[[Howto:Firmware Upgrade V7 V8]]
*[[Howto:Firmware Upgrade V8 V9]]
*[[Howto:Firmware Upgrade V9 V10]]
*[[Howto:Firmware Upgrade V10 V11r1]]
*[[Howto:Firmware Upgrade V11r1 V11r2]]
* [[Howto:Firmware Upgrade V11r2 V12r1]]
* [[Howto:Firmware Upgrade V12r1 V12r2]]
* [[Howto:Firmware Upgrade V12r2 V13r1]]
* [[Howto:V13 Firmware Upgrade V13r1 V13r2]]
* [[Howto:V13 Firmware Upgrade V13r2 V13r3]]
* [[Howto14r1:Firmware_Upgrade_V13r3_V14r1]]
* [[Howto14r2:Firmware_Upgrade_V14r1_V14r2]]
[[Category:Howto|{{PAGENAME}}]]