Howto:Sipcall business - SIP Provider Compatibility Test: Difference between revisions

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'''SIP Provider: sipcall business'''
'''SIP Provider: sipcall business'''


<!-- The provider supports all required innovaphone features and is therefore qualified as [[Howto:What_is_a_%22recommended_product%22%3F#SIP_Provider|recommended SIP Provider]]. -->
The provider supports all required innovaphone features and is therefore qualified as [[Howto:What_is_a_%22recommended_product%22%3F#SIP_Provider|recommended SIP Provider]].


The Reverse Media Negotiation is not supported, therefore Media Relay/RTP Proxy must be activated, in order to prevent media negotiation problems while transfer the calls.


...
T.38 is stated as supported, but no fax call was possible, due T.38 negotiation problems. The T.38 gateway on provider site exceeds the T4 timer of the T.30 protocol. As a result, '''fax calls with T.38 do not work'''.


That being said, the provider has achieved x% of all possible test points. For more information on the test rating, please refer to [[Howto:SIP_Interop_Test_Description#Summary|Test Description]]
<!-- 105 points -->
 
That being said, the provider has achieved 89% of all possible test points. For more information on the test rating, please refer to [[Howto:SIP_Interop_Test_Description#Summary|Test Description]]


<!-- in case of customer testimonial, please make sure that the fact that it is not tested by innovaphone is also mentioned in the summary-->  
<!-- in case of customer testimonial, please make sure that the fact that it is not tested by innovaphone is also mentioned in the summary-->  


* Features:
* Features:
** Direct Dial In
** Direct Dial In
** Fax over IP (T.38)
** DTMF
** DTMF


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** G711
** G711
** G729
** G729
** GSM
** T.38 UDP


== Current test state ==
== Current test state ==


<!--{{Template:Compat Status "planned"}} -->
<!--{{Template:Compat Status "tested"}}-->
{{Template:Compat Status "in progress"}}
<!-- {{Template:Compat Status "in progress"}} -->
<!-- {{Template:Compat Status "certified"|certificate=Product_-_Vendor_-_3rd_Party_Product_-_Desc-product-cert.pdf}} -->
{{Template:Compat Status "certified"|certificate=sipcall - sipcall business - SIP Provider_-_product-cert.pdf}}
<!-- {{Template:Compat Status "tested"(sip provider)}} -->
<!-- {{Template:Compat Status "tested"}}-->
<!-- {{Template:Compat Status "rejected"}} -->
<!-- {{Template:Compat Status "rejected"}} -->
<!-- {{Template:Compat Status "customer-testimonial"}} -->


<!-- Testing of this product has been finalized January 1st, 1970. -->
Testing of this product has been finalized May 28th, 2010.


== Testing Enviroment ==
== Testing Enviroment ==
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[[Image:HFO_SIP_Compatibility_Test_5.PNG]]
[[Image:HFO_SIP_Compatibility_Test_5.PNG]]


This scenario describes a setup where the PBX and phones are in a private network. No STUN server is used and no RTP Proxy activated on the PBX.
This scenario describes a setup where the PBX and phones are in a private network. No STUN server is used and RTP Proxy activated on the PBX.


<!-- The IP800 must use a stun server, in order to send correct SIP - messages. The IP800 works as media relay, all RTP - streams go through the PBX. -->
<!-- The IP800 must use a stun server, in order to send correct SIP - messages. The IP800 works as media relay, all RTP - streams go through the PBX. -->
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|----
|----
|Fax using T.38
|Fax using T.38
|
|No
|----
|----
|Reverse Media Negotiation
|Reverse Media Negotiation
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|----
|----
|'''Long time call possible(>30 min)'''
|'''Long time call possible(>30 min)'''
|
|'''Yes'''
|----
|----
|'''External Transfer'''
|'''External Transfer'''
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|----
|----
|'''DTMF tones sent correctly'''
|'''DTMF tones sent correctly'''
|
|'''Yes'''
|----
|----
|'''DTMF tones received correctly'''
|'''DTMF tones received correctly'''
|
|'''Yes'''
|}
|}


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|----
|----
|'''Call can be put on hold'''  
|'''Call can be put on hold'''  
|
|'''Yes'''
|----
|----
|Held end hears music on hold / announcement from PBX
|Held end hears music on hold / announcement from PBX
|
|'''Yes'''
|}
|}


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|----
|----
|'''Call can be transferred'''
|'''Call can be transferred'''
|
|'''Yes'''
|----
|----
|Held end hears music on hold
|Held end hears music on hold
|
|'''Yes'''
|}
|}


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|----
|----
|'''Call can be transferred'''
|'''Call can be transferred'''
|
|'''Yes'''
|----
|----
|Held end hears music on hold or dialling tone
|Held end hears music on hold or dialling tone
|
|Yes
|----
|----
|'''Call returns to transferring device if the third'''  
|'''Call returns to transferring device if the third'''  
'''Endpoint is not available'''
'''Endpoint is not available'''
|
|'''Yes'''
|}
|}


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|----
|----
|Call can be transferred
|Call can be transferred
|
|Yes
|----
|----
|Held end hears dialling tone
|Held end hears dialling tone
|
|Yes
|}
|}


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|----
|----
|'''Caller can make a call to a Broadcast Group'''
|'''Caller can make a call to a Broadcast Group'''
|
|'''Yes'''
|----
|----
|'''Caller can make a call to a Waiting Queue'''
|'''Caller can make a call to a Waiting Queue'''
|
|'''Yes'''
|----
|----
|'''Announcement if nobody picks up the call'''
|'''Announcement if nobody picks up the call'''
|
|'''Yes'''
|}
|}


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All innovaphone devices use V8 hotfix2 build 80500.04 as firmware.
All innovaphone devices use V8 hotfix2 build 80500.04 as firmware.


=== SIP - Trunk ===
=== SIP-Trunk ===
The SIP interface must be configured to act always as media relay, since no reverse media negotiation is supported. Also codec as exclusive must be activated in order no renegotiation can happen.
 
The From Header and Identity Header must be configured to send CGPN in user part of URI and Fixed AOR, in order the DDI works correctly.


[[Image:Sipcall business SIP Provider Compatibility Test SIP interface 01.png]]


=== Number Mapping ===
=== Number Mapping ===
For 10 Numbers Block from +41325105070 to +41325105079, following number maps are configured:


[[Image:Sipcall business SIP Provider Compatibility Test-2.png]]


=== Route Settings ===
=== Route Settings ===
Enblock dialling must be activated, since no overlap dialling is supported.
Interworking should not be activated, because it will disable PBX internal MoH and Provider will play MoH instead.


[[Image:Howto Sipcall business SIP Provider Compatibility Test routes 01.png]]


=== Media Relay ===
=== Media Relay ===


 
Media relay must be configured on SIP interface, since no reverse media negotiation is supported.
=== Fax ===




[[Category:Compat|{{PAGENAME}}]]
[[Category:Compat|{{PAGENAME}}]]

Latest revision as of 15:08, 23 August 2012

Innovaphone Compatibility Test Report

Summary

SIP Provider: sipcall business

The provider supports all required innovaphone features and is therefore qualified as recommended SIP Provider.

The Reverse Media Negotiation is not supported, therefore Media Relay/RTP Proxy must be activated, in order to prevent media negotiation problems while transfer the calls.

T.38 is stated as supported, but no fax call was possible, due T.38 negotiation problems. The T.38 gateway on provider site exceeds the T4 timer of the T.30 protocol. As a result, fax calls with T.38 do not work.


That being said, the provider has achieved 89% of all possible test points. For more information on the test rating, please refer to Test Description


  • Features:
    • Direct Dial In
    • DTMF
  • Supported Codecs by the provider
    • G711
    • G729

Current test state

The tests for this product have been completed and it has been approved as a recommended product (Certification document).

Testing of this product has been finalized May 28th, 2010.

Testing Enviroment

Scenario NAT

This scenario describes a setup where the PBX and phones are in a private network. No STUN server is used and RTP Proxy activated on the PBX.


Test Results

For more information on the test procedure, please read the following wiki article: SIP Interop Test Description. Bold lines in the test results indicate a KO-criteria.

Basic Call

Tested feature Result
call using g711a Yes
call using g711u Yes
call using g723 N/A
call using g729 Yes
Overlapped sending No
early media channel Yes
Fax using T.38 No
Reverse Media Negotiation No
CGPN can be suppressed No
CLIP no screening Yes
Long time call possible(>30 min) Yes
External Transfer Yes
NAT Detection Yes
Voice Quality OK? Yes

Direct Dial In

Tested feature Result
Inbound(Provider -> Innovaphone) Yes
Outbound(Innovaphone -> Provider) Yes

DTMF

Tested feature Result
DTMF tones sent correctly Yes
DTMF tones received correctly Yes

Hold/Retrieve

Tested feature Result
Call can be put on hold Yes
Held end hears music on hold / announcement from PBX Yes

Transfer with consultation

Tested feature Result
Call can be transferred Yes
Held end hears music on hold Yes

Transfer with consultation (alerting only)

Tested feature Result
Call can be transferred Yes
Held end hears music on hold or dialling tone Yes
Call returns to transferring device if the third

Endpoint is not available

Yes

Blind Transfer

Tested feature Result
Call can be transferred Yes
Held end hears dialling tone Yes

Broadcast Group & Waiting Queue

Tested feature Result
Caller can make a call to a Broadcast Group Yes
Caller can make a call to a Waiting Queue Yes
Announcement if nobody picks up the call Yes

Configuration

Firmware version

All innovaphone devices use V8 hotfix2 build 80500.04 as firmware.

SIP-Trunk

The SIP interface must be configured to act always as media relay, since no reverse media negotiation is supported. Also codec as exclusive must be activated in order no renegotiation can happen.

The From Header and Identity Header must be configured to send CGPN in user part of URI and Fixed AOR, in order the DDI works correctly.


Number Mapping

For 10 Numbers Block from +41325105070 to +41325105079, following number maps are configured:


Route Settings

Enblock dialling must be activated, since no overlap dialling is supported.

Interworking should not be activated, because it will disable PBX internal MoH and Provider will play MoH instead.


Media Relay

Media relay must be configured on SIP interface, since no reverse media negotiation is supported.

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