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__NOTOC__
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== Remote Support ==
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[[Image:RemoteControl-click.png|left|60px|RemoteControl.png/|Download Remote Control|link=https://store.innovaphone.com/alpha/download/software/remotecontrolwindowsportable/16r1/remoteControl.exe]]
    padding: 4px 4px 4px 14px;">Welcome to the online help "<font style="color:#aaaaaa;">innovaphone</font> <font style="color:#F7A30A;">Wiki</font>"
innovaphone only carries out scheduled remote maintenance via our ticket system by prior consultation.<br/>
As Remote Support Tool, we use our own product Remote Control ([https://www.innovaphone.com/en/all-apps/apps-to-work-with/remote-control-app.html more info]).
 
You can '''[https://store.innovaphone.com/alpha/download/software/remotecontrolwindowsportable/16r1/remoteControl.exe download]''' the Remote Control client already or use the support link received from our support team.<br/>
After installing and opening the client you can '''pass the shown ID''' or '''use the received link''' to request the support session.
 
== Searching ==
Searching in wiki works, but is sometimes cumbersome.  However, you can have Google do the job for you.  Try [https://www.google.de/search?q=site%3Ainnovaphone.com+xml+documentation <code>site:innovaphone.com your search terms</code>] to search the innovaphone sites for matches!
 
If you still don't find what you are looking for, [mailto:presales@innovaphone.com drop us a message]
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The <font style="color:#aaaaaa;">innovaphone</font> <font style="color:#F7A30A;">Wiki</font> is used as the new help system of the [http://www.innovaphone.com innovaphone AG].
<!-- latest news commented out, may be reactivated once there are new really -->
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It contains several navigation boxes on the left.
== Latest News ==


The '''inno-wiki''' navigation box has got a link to the [[Main Page]], to the [[Help:Contents|Help Pages]] and a link to the [[Special:Recentchanges|Recent changes]].
<p align="right">[[User:Msc|Msc]] ([[User talk:Msc|talk]]) 11:19, 1 December 2025 (CET)</p> [[Support:Firmware_V16r1_product/16r1/firmware_1610513_(beta3)_available | Version 16r1 Beta 3]] is now available from the [http://store.innovaphone.com/beta/download.htm Beta Store].  


The '''reference''' box contains informations about the gateway and telephone [[Special:Prefixindex/Reference:|manuals]] and [[:Category:Concept|concepts]].  
<p align="right">[[User:Ndiehl|Ndiehl]] ([[User talk:Ndiehl|talk]]) 15:15, 3 December 2025 (CET)</p> [[Support:Firmware 15r1 product/15r1/firmware 1510620 (sr8) available | Version 15r1 Service Release 8]] is now available from the [http://store.innovaphone.com/release/download.htm download page].  


Under '''support''' you can find actual [[:Category:News|news]] and also informations to [[:Category:Problem|known problems]].
<p align="right">[[User:Ndiehl|Ndiehl]] ([[User talk:Ndiehl|talk]]) 15:15, 3 December 2025 (CET)</p> [[Support:Firmware 14r2 product/14r2/firmware 1420563 (sr16) available | Version 14r2 Service Release 16]] is now available from the [http://store.innovaphone.com/release/download.htm download page].
</div>
 
<p align="right">[[User:Ndiehl|Ndiehl]] ([[User talk:Ndiehl|talk]]) 15:15, 3 December 2025 (CET)</p> [[Support:Firmware 13r3 product/13r3/firmware 138042 (sr33) available | Version 13r3 Service Release 33]] is now available from the [http://store.innovaphone.com/release/download.htm download page].  
 
<p align="right">[[User:Tfu|Tfu]] ([[User talk:Tfu&action=edit&redlink=1|talk]]) 15:28, 13 March 2025 (CEST)</p>
[[Support:Wireless Handset Firmware IP73 1012 (6.1.13) released| Wireless Handset Firmware IP73 1012 (6.1.13) released]] is now available from the [https://store.innovaphone.com/release/download.htm App store].
 
<p align="right">[[User:Msu|Msu]] ([[User talk:Msu&action=edit&redlink=1|talk]]) 15:54, 18 February 2025 (CEST)</p>
[[Support:Wireless Handset Firmware IP64 10317 (4.3.2)/IP65 10122 (4.3.2) released| Wireless Handset Firmware IP64 10317 (4.3.2)/IP65 10122 (4.3.2)]] is now available from the [https://store.innovaphone.com/release/download.htm App store].
 
<p align="right">[[User:Msu|Msu]] ([[User talk:Msu&action=edit&redlink=1|talk]]) 15:54, 18 February 2025 (CEST)</p>
[[Support:Wireless Handset Firmware D83 10002 (2.0.5) released| Wireless Handset Firmware D83 10002 (2.0.5)]] is now available from the [https://store.innovaphone.com/release/download.htm App store].
 
<p align="right">[[User:Afi|Afi]] 15:38, 6 February 2023 (CET)</p>
[[Support:Wireless Handset Firmware IP62 3040621 (6.2.7) released| Wireless Handset Firmware IP62 3040621 (6.2.7)]] is now available from the [https://store.innovaphone.com/release/download.htm App store].
 
<p align="right">[[User:Afi|Afi]] 13:13, 6 February 2023 (CET)</p>
[[Support:WinPDM Software 3130113 (4.1.8) released| WinPDM Software 3130113 (4.1.8)]] is now available from the [https://store.innovaphone.com/release/download.htm App store].


------
<p align="right">[[User:Afi|Afi]] 12:46, 16 June 2021 (CEST))</p>
[[Support:TAPI Service Provider 8188 (hotfix21) available|TAPI Service Provider 8188 (hotfix21)]] is now available from [https://store.innovaphone.com/release/download.htm the Software download area].


<div
<p align="right">[[User:Afi|Afi]] 18:21, 12 October 2020 (CEST)</p>
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[[Support:Wireless Handset Firmware IP61 3022811 (4.7.8)/IP63 3022912 (4.7.8) released| Wireless Handset Firmware IP61 3022811 (4.7.8)/IP63 3022912 (4.7.8)]] is now available from the [https://store.innovaphone.com/release/download.htm App store].
    background:#F7A30A;
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    padding: 4px 4px 4px 14px;">Latest information
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'''Test phase'''
<p align="right">[[User:Afi|Afi]] 21:30, 27 March 2020 (CET)</p>
[[Support:Wireless Handset Firmware and Management Software product/9.00/wireless 100037 (hotfix19) available| Wireless Package hotfix 19]] is now available from the [http://download.innovaphone.com/ice/9.00#wireless V9 download area].


6.3.2007: This is the early adoption of innovaphone online help Wiki. Please note, that this is not official started, yet. Comments are very welcome. Please send a mail to [mailto:tsz@innovaphone.com info@innovaphone.com].
<div style="margin:0px; margin-right:10px; margin-top:15px; border:1px solid #58C4C3; background-color:#F4F4F4; padding:0em 1em 0.5em 1em;">


Feel free to test this Wiki now!
== New Articles ==
<!-- https://www.mediawiki.org/wiki/Extension:Newest_Pages -->
{{Special:Newestpages/all/20}}
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</div>


 
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----
== More innovaphone Ressources ==
For more information visit the innovaphone [http://www.innovaphone.com Hompage].
* [http://www.innovaphone.com Home Page]
* [http://download.innovaphone.com Download Site ]
* [http://my.innovaphone.com my.innovaphone ]
* [http://mantis.innovaphone.com/ Ticketing System ]
</div>

Latest revision as of 15:15, 3 December 2025

Remote Support

Download Remote Control
Download Remote Control

innovaphone only carries out scheduled remote maintenance via our ticket system by prior consultation.
As Remote Support Tool, we use our own product Remote Control (more info).

You can download the Remote Control client already or use the support link received from our support team.
After installing and opening the client you can pass the shown ID or use the received link to request the support session.

Searching

Searching in wiki works, but is sometimes cumbersome. However, you can have Google do the job for you. Try site:innovaphone.com your search terms to search the innovaphone sites for matches!

If you still don't find what you are looking for, drop us a message

Latest News

Msc (talk) 11:19, 1 December 2025 (CET)

Version 16r1 Beta 3 is now available from the Beta Store.

Ndiehl (talk) 15:15, 3 December 2025 (CET)

Version 15r1 Service Release 8 is now available from the download page.

Ndiehl (talk) 15:15, 3 December 2025 (CET)

Version 14r2 Service Release 16 is now available from the download page.

Ndiehl (talk) 15:15, 3 December 2025 (CET)

Version 13r3 Service Release 33 is now available from the download page.

Tfu (talk) 15:28, 13 March 2025 (CEST)

Wireless Handset Firmware IP73 1012 (6.1.13) released is now available from the App store.

Msu (talk) 15:54, 18 February 2025 (CEST)

Wireless Handset Firmware IP64 10317 (4.3.2)/IP65 10122 (4.3.2) is now available from the App store.

Msu (talk) 15:54, 18 February 2025 (CEST)

Wireless Handset Firmware D83 10002 (2.0.5) is now available from the App store.

Afi 15:38, 6 February 2023 (CET)

Wireless Handset Firmware IP62 3040621 (6.2.7) is now available from the App store.

Afi 13:13, 6 February 2023 (CET)

WinPDM Software 3130113 (4.1.8) is now available from the App store.

Afi 12:46, 16 June 2021 (CEST))

TAPI Service Provider 8188 (hotfix21) is now available from the Software download area.

Afi 18:21, 12 October 2020 (CEST)

Wireless Handset Firmware IP61 3022811 (4.7.8)/IP63 3022912 (4.7.8) is now available from the App store.

Afi 21:30, 27 March 2020 (CET)

Wireless Package hotfix 19 is now available from the V9 download area.

New Articles

  1. File:Gcallendar Disconnect Button Dtl.png
  2. File:Gcalendar user app interface detail.png
  3. Reference9:Concept LDAP Replication
  4. Reference15r1:Concept LDAP Replication
  5. Reference12r2:Certificate management
  6. Support:Firmware 13r3 product/13r3/firmware 138042 (sr33) available
  7. Support:Firmware 14r2 product/14r2/firmware 1420563 (sr16) available
  8. Support:Firmware 15r1 product/15r1/firmware 1510620 (sr8) available
  9. Reference16r1:Concept App Service Users
  10. Howto:DE - KEVAG Telekom - SIP Trunk SIP-Provider (2025)
  11. Reference16r1:Apps/PbxManager/App Fax
  12. Support:Firmware V16r1 product/16r1/firmware 1610513 (beta3) available
  13. Support:Chat Badgecount not working in 15r1sr7
  14. File:LicActivationInno.png
  15. File:ConnexionVoconix.png
  16. File:Connexion.png
  17. File:IP174-x.png
  18. File:Gcalendar Upcoming Meetings.jpg
  19. File:Gcalendar Create Meeting Modal.jpg
  20. Datasheet IP174
Retrieved from "https://wiki.innovaphone.com/index.php?title=Main_Page&oldid=78588"