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<!-- Message of the day -->
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== Remote Support ==
[[Image:RemoteControl-click.png|left|60px|RemoteControl.png/|Download Remote Control|link=https://store.innovaphone.com/alpha/download/software/remotecontrolwindowsportable/16r1/remoteControl.exe]]
innovaphone only carries out scheduled remote maintenance via our ticket system by prior consultation.<br/>
As Remote Support Tool, we use our own product Remote Control ([https://www.innovaphone.com/en/all-apps/apps-to-work-with/remote-control-app.html more info]).


== before you try to use this wiki ==
You can '''[https://store.innovaphone.com/alpha/download/software/remotecontrolwindowsportable/16r1/remoteControl.exe download]''' the Remote Control client already or use the support link received from our support team.<br/>
<p align="right">[[User:Ckl|ckl]] 09:42, 20 July 2007 (CEST)</p>
After installing and opening the client you can '''pass the shown ID''' or '''use the received link''' to request the support session.
 
To get access '''[[Account_Creation|READ THIS FIRST]]''', make sure you [[Special:Userlogin|log in]] and have [[Account_Creation|your account authorized]].
 
You may then modify most of the articles and even add new ones.  We hope for a rich and useful platform for professional innovaphone users to emerge this way.
 
To make sure you understand the terms of use, have a quick look at the [[innovaphone-wiki:About | legal stuff]].  But do not waste too much time there!  Instead, rather browse through the information provided.  There are various hopefully useful links in the sidebar on the left.  However, you might as well want to simply search for whatever you are interested in using the search box on the lower left.


== Searching ==
== Searching ==
<p align="right">[[User:Ckl|ckl]] 17:39, 7 November 2014 (CET)</p>
Searching in wiki works, but is sometimes cumbersome.  However, you can have Google do the job for you.  Try [https://www.google.de/search?q=site%3Ainnovaphone.com+xml+documentation <code>site:innovaphone.com your search terms</code>] to search the innovaphone sites for matches!
Searching in wiki works, but is sometimes cumbersome.  However, you can have google do the job for you.  Try [https://www.google.de/search?q=site%3Ainnovaphone.com+xml+documentation <code>site:innovaphone.com your search terms</code>] to search the innovaphone sites for matches!


If you still don't find what you are looking for, [mailto:ckl-at-innovaphone-dot-com drop me a message] telling me what's missing!
If you still don't find what you are looking for, [mailto:presales@innovaphone.com drop us a message]
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== Latest News ==
== Latest News ==
<!-- New Articles -->
<p align="right">[[User:Teh|teh]] 15:26, 3 March 2016 (CET)</p>
The firmware for the new devices '''IP29''', '''IP311''', '''IP411''', '''IP811''', '''IP0011''', '''IP1130''' and '''IP3011''',<br> [[Support:Firmware V11r2 product/11r2/firmware 11345400 (sr 10) available | Version 11r2 Service Release 10]], is now available from the [http://download.innovaphone.com/ice/11r2#firmware V11r2 download area].


<p align="right">[[User:Kwa|Kwa]] 18:14, 26 November 2015 (CET)</p>
<p align="right">[[User:Lmi|Lmi]] ([[User talk:Lmi|talk]]) 12:06, 22 August 2025 (CEST)</p> [[Support:Firmware 15r1 product/15r1/firmware 1510552 (sr5) available | Version 15r1 Service Release 5]] is now available from the [http://store.innovaphone.com/release/download.htm download page].  
[[Support:IQM_Build_80148_available | innovaphone Queue Monitor HF5 build 80148]] is now available from the [http://download.innovaphone.com/ice/8.00#iqm V8 download area].


<p align="right">[[User:Dde|Dde]] 16:08, 22 February 2016 (CET)</p>
<p align="right">[[User:Lmi|Lmi]] ([[User talk:Lmi|talk]]) 12:06, 22 August 2025 (CEST)</p> [[Support:Firmware 14r2 product/14r2/firmware 1420541 (sr13) available | Version 14r2 Service Release 13]] is now available from the [http://store.innovaphone.com/release/download.htm download page].  
[[Support:Linux_Application_Platform_100210_product/10.00/linux_10021000_(sr32)_available | Linux Application Platform V10 100210 sr32]] is now available from [http://download.innovaphone.com/ice/10.00#reporting V10 download area].


<p align="right">[[User:Dde|Dde]] 16:08, 22 February 2016 (CET)</p>
<p align="right">[[User:Lmi|Lmi]] ([[User talk:Lmi|talk]]) 12:06, 22 August 2025 (CEST)</p> [[Support:Firmware 13r3 product/13r3/firmware 138032 (sr30) available | Version 13r3 Service Release 30]] is now available from the [http://store.innovaphone.com/release/download.htm download page].  
[[Support:Innovaphone_Reporting_100210_product/10.00/reporting_10021000_(sr32)_available | innovaphone Reporting V10 100210 sr32]] is now available from [http://download.innovaphone.com/ice/10.00#reporting V10 download area].


<p align="right">[[User:Dde|Dde]] 16:08, 22 February 2016 (CET)</p>
<p align="right">[[User:Tfu|Tfu]] ([[User talk:Tfu&action=edit&redlink=1|talk]]) 15:28, 13 March 2025 (CEST)</p>
[[Support:Innovaphone_Fax_100210_product/10.00/faxserver_10021000_(sr32)_available | innovaphone Fax V10 100210 sr32]] is now available from [http://download.innovaphone.com/ice/10.00#faxserver V10 download area].
[[Support:Wireless Handset Firmware IP73 1012 (6.1.13) released| Wireless Handset Firmware IP73 1012 (6.1.13) released]] is now available from the [https://store.innovaphone.com/release/download.htm App store].


<p align="right">[[User:Dde|Dde]] 16:08, 22 February 2016 (CET)</p>
<p align="right">[[User:Msu|Msu]] ([[User talk:Msu&action=edit&redlink=1|talk]]) 15:54, 18 February 2025 (CEST)</p>
[[Support:Innovaphone_Exchange_Calendar_Connector_100210_product/10.00/exchange_10021000_(sr32)_available | innovaphone Exchange Calendar Connector V10 100210 sr32]] is now available from [http://download.innovaphone.com/ice/10.00#exchange V10 download area].
[[Support:Wireless Handset Firmware IP64 10317 (4.3.2)/IP65 10122 (4.3.2) released| Wireless Handset Firmware IP64 10317 (4.3.2)/IP65 10122 (4.3.2)]] is now available from the [https://store.innovaphone.com/release/download.htm App store].


<p align="right">[[User:Jfr|Jfr]] 15:34, 10 February 2016 (CET)</p>
<p align="right">[[User:Msu|Msu]] ([[User talk:Msu&action=edit&redlink=1|talk]]) 15:54, 18 February 2025 (CEST)</p>
[[Support:Firmware V9.00 product/9.00/firmware 906143500 (hotfix 54) available | Version 9 Hotfix 54]] is now available from [http://download.innovaphone.com/ice/9.00#firmware the V9 download area].
[[Support:Wireless Handset Firmware D83 10002 (2.0.5) released| Wireless Handset Firmware D83 10002 (2.0.5)]] is now available from the [https://store.innovaphone.com/release/download.htm App store].


<p align="right">[[User:Jfr|Jfr]] 15:34, 10 February 2016 (CET)</p>
<p align="right">[[User:Afi|Afi]] 15:38, 6 February 2023 (CET)</p>
[[Support:Firmware V10 product/10.00/firmware 10135800 (sr 31) available | Version 10 Service Release 31]] is now available from [http://download.innovaphone.com/ice/10.00#firmware the V10 download area].
[[Support:Wireless Handset Firmware IP62 3040621 (6.2.7) released| Wireless Handset Firmware IP62 3040621 (6.2.7)]] is now available from the [https://store.innovaphone.com/release/download.htm App store].


<p align="right">[[User:Kwa|Kwa]] 18:14, 26 November 2015 (CET)</p>
<p align="right">[[User:Afi|Afi]] 13:13, 6 February 2023 (CET)</p>
[[Support:IQM_Build_80140_available | innovaphone Queue Monitor 2012 HF4 build 80140]] is now available from the [http://download.innovaphone.com/ice/8.00#iqm V8 download area].
[[Support:WinPDM Software 3130113 (4.1.8) released| WinPDM Software 3130113 (4.1.8)]] is now available from the [https://store.innovaphone.com/release/download.htm App store].


<p align="right">[[User:Kwa|Kwa]] 18:14, 26 November 2015 (CET)</p>
<p align="right">[[User:Afi|Afi]] 12:46, 16 June 2021 (CEST))</p>
[[Support:IQM_Build_80130_available | innovaphone Queue Monitor 2012 HF3 build 80130]] is now available from the [http://download.innovaphone.com/ice/8.00#iqm V8 download area].
[[Support:TAPI Service Provider 8188 (hotfix21) available|TAPI Service Provider 8188 (hotfix21)]] is now available from [https://store.innovaphone.com/release/download.htm the Software download area].


<p align="right">[[User:Kwa|kwa]] 11:40, 22 December 2015 (CET)</p>
<p align="right">[[User:Afi|Afi]] 18:21, 12 October 2020 (CEST)</p>
[[Support:Recording_HF2_Build_110900_available | Recording HF2 Build 110900]] is now available from [http://download.innovaphone.com/ice/10.00#recording download area].
[[Support:Wireless Handset Firmware IP61 3022811 (4.7.8)/IP63 3022912 (4.7.8) released| Wireless Handset Firmware IP61 3022811 (4.7.8)/IP63 3022912 (4.7.8)]] is now available from the [https://store.innovaphone.com/release/download.htm App store].


<p align="right">[[User:Teh|teh]] 11:40, 14 December 2015 (CET)</p>
<p align="right">[[User:Afi|Afi]] 21:30, 27 March 2020 (CET)</p>
[[Support:Firmware V11r1 product/11r1/firmware 11101300 (sr 10) available | Version 11r1 Service Release 10]] is now available from [http://download.innovaphone.com/ice/11r1#firmware the V11r1 download area].
[[Support:Wireless Handset Firmware and Management Software product/9.00/wireless 100037 (hotfix19) available| Wireless Package hotfix 19]] is now available from the [http://download.innovaphone.com/ice/9.00#wireless V9 download area].


<p align="right">[[User:Msc|Msc]] 18:29, 8 December 2015 (CET)</p>
<div style="margin:0px; margin-right:10px; margin-top:15px; border:1px solid #58C4C3; background-color:#F4F4F4; padding:0em 1em 0.5em 1em;">
[[Support:Firmware V12r1 product/12r1/firmware 12049402 (preview 1) available | Version 12r1 Preview 1]] is now available from [http://download.innovaphone.com/ice/12r1#firmware the V12r1 download area].
 
<p align="right">[[User:Kwa|Kwa]] 18:14, 26 November 2015 (CET)</p>
[[Support:IQM_Build_80123_available | innovaphone Queue Monitor 2012 HF2 build 80123]] is now available from the [http://download.innovaphone.com/ice/8.00#iqm V8 download area].
 
<p align="right">[[User:Inno-mst|Inno-mst]] 13:34, 14 October 2015 (CEST)</p>
[[Support:Apps V9.00 (Operator9) product/9.00/apps 9000023 (hotfix15) available | Version 9 Apps Hotfix15(Operator9 hotfix15)]] is now available from [http://download.innovaphone.com/ice/9.00#apps the V9 download area].
 
<p align="right">[[User:Ckl|ckl]] 18:39, 25 September 2015 (CEST)</p>
[[Support:V8 only applications product/8.00/apps 8000052 (hotfix20) available| V8 application package (hotfix 20)]] is now available on the [http://download.innovaphone.com/ice/8.00/#apps V8 download area].
 
<p align="right">[[User:Smayoral|sma]] 08:09, 14 September 2015 (CEST)</p>
[[Support:Linux_Application_Platform_10408_product/9.00/linux_1040800_(hotfix 36)_available | Linux Application Platform 10408 hotfix 36]] is now available from [http://download.innovaphone.com/ice/9.00#linux V9 download area].
 
<p align="right">[[User:Smayoral|sma]] 08:09, 14 September 2015 (CEST)</p>
[[Support:Innovaphone_Reporting_10408_product/9.00/reporting_1040800_(hotfix 36)_available | innovaphone Reporting 10408 hotfix 36]] is now available from [http://download.innovaphone.com/ice/9.00#reporting V9 download area].
 
<p align="right">[[User:Lbu|Lbu]] 14:41, 13 July 2015 (CEST)</p>
[[Support:Firmware V8.00 product/8.00/firmware 8102000 (hotfix 43) available | Version 8 Hotfix 43]] is now available from [http://download.innovaphone.com/ice/8.00#firmware the V8 download area].
 
<p align="right">[[User:Afi|Afi]] 14:33, 6 July 2015 (CEST)</p>
[[Support:Wireless_Handset_Firmware_and_Management_Software_product/9.00/wireless_100015_%28hotfix4%29_available | Wireless Package hotfix 4]] is now available from [http://download.innovaphone.com/ice/9.00#wireless the V9 download area].
 
<p align="right">[[User:dde|dde]] 12:26, 04 August 2014 (CEST)</p>
[[Support:V6 only applications product/6.00/apps 6000054 available| V6 application package]] is now available on the [http://download.innovaphone.com/ice/6.00/#apps V6 download area].


== New Articles ==
== New Articles ==
{{Special:Newpages/8,namespace=Howto,namespace=Support,namespace=Reference,namespace=Reference7,namespace=Reference8}}
<!-- https://www.mediawiki.org/wiki/Extension:Newest_Pages -->
{{Special:Newestpages/all/20}}
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<div style="margin:0px; margin-right:10px; margin-top:15px; border:1px solid #58C4C3; background-color:#F4F4F4; padding:0em 1em 0.5em 1em; font-size:1">
<div style="margin:0px; margin-right:10px; margin-top:15px; border:1px solid #58C4C3; background-color:#F4F4F4; padding:0em 1em 0.5em 1em; font-size:1">
== More innovaphone Ressources ==
== More innovaphone Ressources ==
* [http://www.innovaphone.com Home Page]
* [http://www.innovaphone.com Home Page]
* [http://download.innovaphone.com Download Site ]
* [http://download.innovaphone.com Download Site ]
* [http://my.innovaphone.com my.innovaphone ]
* [http://my.innovaphone.com my.innovaphone ]
* [http://mantis.innovaphone.com/ Ticketing System ]
* [http://mantis.innovaphone.com/ Ticketing System ]
* [http://rma.innovaphone.com/ RMA Web Site ]
* [http://wiki-intern.innovaphone.com/ Internal Wiki ]
* [[Support:What are the Roadmap Documents? | Roadmaps ]]
</div>
</div>

Latest revision as of 12:06, 22 August 2025

Remote Support

Download Remote Control
Download Remote Control

innovaphone only carries out scheduled remote maintenance via our ticket system by prior consultation.
As Remote Support Tool, we use our own product Remote Control (more info).

You can download the Remote Control client already or use the support link received from our support team.
After installing and opening the client you can pass the shown ID or use the received link to request the support session.

Searching

Searching in wiki works, but is sometimes cumbersome. However, you can have Google do the job for you. Try site:innovaphone.com your search terms to search the innovaphone sites for matches!

If you still don't find what you are looking for, drop us a message

Latest News

Lmi (talk) 12:06, 22 August 2025 (CEST)

Version 15r1 Service Release 5 is now available from the download page.

Lmi (talk) 12:06, 22 August 2025 (CEST)

Version 14r2 Service Release 13 is now available from the download page.

Lmi (talk) 12:06, 22 August 2025 (CEST)

Version 13r3 Service Release 30 is now available from the download page.

Tfu (talk) 15:28, 13 March 2025 (CEST)

Wireless Handset Firmware IP73 1012 (6.1.13) released is now available from the App store.

Msu (talk) 15:54, 18 February 2025 (CEST)

Wireless Handset Firmware IP64 10317 (4.3.2)/IP65 10122 (4.3.2) is now available from the App store.

Msu (talk) 15:54, 18 February 2025 (CEST)

Wireless Handset Firmware D83 10002 (2.0.5) is now available from the App store.

Afi 15:38, 6 February 2023 (CET)

Wireless Handset Firmware IP62 3040621 (6.2.7) is now available from the App store.

Afi 13:13, 6 February 2023 (CET)

WinPDM Software 3130113 (4.1.8) is now available from the App store.

Afi 12:46, 16 June 2021 (CEST))

TAPI Service Provider 8188 (hotfix21) is now available from the Software download area.

Afi 18:21, 12 October 2020 (CEST)

Wireless Handset Firmware IP61 3022811 (4.7.8)/IP63 3022912 (4.7.8) is now available from the App store.

Afi 21:30, 27 March 2020 (CET)

Wireless Package hotfix 19 is now available from the V9 download area.

New Articles

  1. Reference13r1:Concept LDAP Replication
  2. Reference13r1:Install/Add device to existing installation
  3. Reference13r1:Install/Master with external App Platform
  4. Reference15r1:Configure Active Directory Replication
  5. File:Medai-vmuser 02.png
  6. File:Medai-vmuser 01.png
  7. File:V66 Pro.png
  8. File:Fanvil Logo.png
  9. File:Datafox Studio 001.png
  10. Howto:Setup Telnyx Sip Trunks with Innovaphone
  11. File:Telnyx Logo 150px.png
  12. File:Telnyx Logo 200px.png
  13. Reference15r1:PBX/Objects/User
  14. Support:Firmware 13r3 product/13r3/firmware 138032 (sr30) available
  15. Support:Firmware 14r2 product/14r2/firmware 1420541 (sr13) available
  16. Support:Firmware 15r1 product/15r1/firmware 1510552 (sr5) available
  17. Howto:FR - Peoplefone - SIP Trunk TLS SIP-Provider (2025)
  18. File:XQv Recording.png
  19. File:XQv Recording 300x300 color.png
  20. Howto:XQv Recording - XQTING - Partner App
Retrieved from "https://wiki.innovaphone.com/index.php?title=Main_Page&oldid=77644"