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== Remote Support ==
[[Image:RemoteControl-click.png|left|60px|RemoteControl.png/|Download Remote Control|link=https://store.innovaphone.com/alpha/download/software/remotecontrolwindowsportable/16r1/remoteControl.exe]]
innovaphone only carries out scheduled remote maintenance via our ticket system by prior consultation.<br/>
As Remote Support Tool, we use our own product Remote Control ([https://www.innovaphone.com/en/all-apps/apps-to-work-with/remote-control-app.html more info]).


== And the first two Oscars go to ... ==
You can '''[https://store.innovaphone.com/alpha/download/software/remotecontrolwindowsportable/16r1/remoteControl.exe download]''' the Remote Control client already or use the support link received from our support team.<br/>
[[Image:3rdPartyGoldfischglas_03.png|left|Feed the Wiki!]]
After installing and opening the client you can '''pass the shown ID''' or '''use the received link''' to request the support session.
<p align="right">[[User:Ckl|ckl]] 14:24, 29 May 2007 (CEST)</p>


... Oliver Körber of [http://www.te-systems.de/ TE-SYSTEMS GmbH] for [[Howto:XCAPI|the first]] and Thomas Kuhn of [http://www.telesys.de/ TeleSys Kommunikationstechnik GmbH] for [[Howto:HiPath4000 Interconnection|the second]] 3rd party inno-wiki article! Thanks for helping to get the thing up and running.
== Searching ==
Searching in wiki works, but is sometimes cumbersome. However, you can have Google do the job for you. Try [https://www.google.de/search?q=site%3Ainnovaphone.com+xml+documentation <code>site:innovaphone.com your search terms</code>] to search the innovaphone sites for matches!


But hey, all good things come by threes! So who will get the third Oscar?
If you still don't find what you are looking for, [mailto:presales@innovaphone.com drop us a message]
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== Latest News ==
 
<p align="right">[[User:Msc|Msc]] ([[User talk:Msc|talk]]) 15:05, 2 February 2026 (CET)</p> [[Support:Firmware_V16r1_product/16r1/firmware_1610613_(beta5)_available | Version 16r1 Beta 5]] is now available from the [http://store.innovaphone.com/beta/download.htm Beta Store].
 
<p align="right">[[User:Lmi|Lmi]] ([[User talk:Lmi|talk]]) 09:45, 22 January 2026 (CET)</p> [[Support:Firmware V15r1 product/15r1/firmware 1510655 (sr9) available | Version 15r1 Service Release 9]] is now available from the [http://store.innovaphone.com/release/download.htm download page].
 
<p align="right">[[User:Lmi|Lmi]] ([[User talk:Lmi|talk]]) 09:45, 22 January 2026 (CET)</p> [[Support:Firmware V14r2 product/14r2/firmware 1420574 (sr17) available | Version 14r2 Service Release 17]] is now available from the [http://store.innovaphone.com/release/download.htm download page].
 
<p align="right">[[User:Lmi|Lmi]] ([[User talk:Lmi|talk]]) 09:45, 22 January 2026 (CET)</p> [[Support:Firmware V13r3 product/13r3/firmware 138043 (sr34) available | Version 13r3 Service Release 34]] is now available from the [http://store.innovaphone.com/release/download.htm download page].


== Celebrating innovaphones 10th birthday ==
<p align="right">[[User:Tfu|Tfu]] ([[User talk:Tfu&action=edit&redlink=1|talk]]) 15:28, 13 March 2025 (CEST)</p>
<p align="right">[[User:Ckl|ckl]] 16:58, 11 June 2007 (CEST)</p>
[[Support:Wireless Handset Firmware IP73 1012 (6.1.13) released| Wireless Handset Firmware IP73 1012 (6.1.13) released]] is now available from the [https://store.innovaphone.com/release/download.htm App store].
Last week, we celebrated our 10th anniversary on the innovaphone partner meeting 2007 in Stuttgart.  We have uploaded [http://www.innovaphone.com/index.php?id=129&L=1 a bunch of picture and some of the presentations given by our partners] in the official web sites partner area (please log in with the well-known "ice" account there).


== New inno Wiki platform launched ==
<p align="right">[[User:Msu|Msu]] ([[User talk:Msu&action=edit&redlink=1|talk]]) 15:54, 18 February 2025 (CEST)</p>
<p align="right">[[User:Ckl|ckl]] 13:36, 27 April 2007 (CEST)</p>
[[Support:Wireless Handset Firmware IP64 10317 (4.3.2)/IP65 10122 (4.3.2) released| Wireless Handset Firmware IP64 10317 (4.3.2)/IP65 10122 (4.3.2)]] is now available from the [https://store.innovaphone.com/release/download.htm App store].


Its primary objective is to ''share information''. This is, we as innovaphone are going to provide a wealth of information to our partners here. However, at the same time, it is envisaged, encouraged and actually hoped for that those ''receiving partners will contribute information to this site too''!
<p align="right">[[User:Msu|Msu]] ([[User talk:Msu&action=edit&redlink=1|talk]]) 15:54, 18 February 2025 (CEST)</p>
[[Support:Wireless Handset Firmware D83 10002 (2.0.5) released| Wireless Handset Firmware D83 10002 (2.0.5)]] is now available from the [https://store.innovaphone.com/release/download.htm App store].


To get access '''[[Account_Creation|READ THIS FIRST]]''', make sure you [[Special:Userlogin|log in]] and have [[Account_Creation|your account authorized]].
<p align="right">[[User:Afi|Afi]] 15:38, 6 February 2023 (CET)</p>
[[Support:Wireless Handset Firmware IP62 3040621 (6.2.7) released| Wireless Handset Firmware IP62 3040621 (6.2.7)]] is now available from the [https://store.innovaphone.com/release/download.htm App store].


You may then modify most of the articles and even add new ones. We hope for a rich and useful platform for professional innovaphone users to emerge this way.
<p align="right">[[User:Afi|Afi]] 13:13, 6 February 2023 (CET)</p>
[[Support:WinPDM Software 3130113 (4.1.8) released| WinPDM Software 3130113 (4.1.8)]] is now available from the [https://store.innovaphone.com/release/download.htm App store].


To make sure you understand the terms of use, have a quick look at the [[inno-wiki:About | legal stuff]]. But do not waste too much time there!  Instead, rather browse through the information provided. There are various hopefully useful links in the sidebar on the left. However, you might as well want to simply search for whatever you are interested in using the search box on the lower left.
<p align="right">[[User:Afi|Afi]] 12:46, 16 June 2021 (CEST))</p>
[[Support:TAPI Service Provider 8188 (hotfix21) available|TAPI Service Provider 8188 (hotfix21)]] is now available from [https://store.innovaphone.com/release/download.htm the Software download area].


If you don't find what you are looking for, [[mailto:ckl-at-innovaphone-dot-com drop me a message]] telling me what's missing!
<p align="right">[[User:Afi|Afi]] 18:21, 12 October 2020 (CEST)</p>
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[[Support:Wireless Handset Firmware IP61 3022811 (4.7.8)/IP63 3022912 (4.7.8) released| Wireless Handset Firmware IP61 3022811 (4.7.8)/IP63 3022912 (4.7.8)]] is now available from the [https://store.innovaphone.com/release/download.htm App store].


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<p align="right">[[User:Afi|Afi]] 21:30, 27 March 2020 (CET)</p>
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[[Support:Wireless Handset Firmware and Management Software product/9.00/wireless 100037 (hotfix19) available| Wireless Package hotfix 19]] is now available from the [http://download.innovaphone.com/ice/9.00#wireless V9 download area].
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<!-- <p align="right">[[User:Ckl|ckl]] 16:51, 20 April 2007 (CEST)</p> -->
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== New Articles ==
== New Articles ==
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== More innovaphone Ressources ==
== More innovaphone Ressources ==
* [[http://www.innovaphone.com Home Page]]
* [http://www.innovaphone.com Home Page]
* [[http://download.innovaphone.com Download Site ]]  
* [http://download.innovaphone.com Download Site ]
* [[http://license.innovaphone.com New License Manager]]
* [http://my.innovaphone.com my.innovaphone ]
* [[http://www.innovaphone.com/mantis Ticketing System ]]
* [http://mantis.innovaphone.com/ Ticketing System ]
* [[http://www.innovaphone.com/inno-kb Old knowledge base (obsolete) ]]
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Latest revision as of 15:05, 2 February 2026

Remote Support

Download Remote Control
Download Remote Control

innovaphone only carries out scheduled remote maintenance via our ticket system by prior consultation.
As Remote Support Tool, we use our own product Remote Control (more info).

You can download the Remote Control client already or use the support link received from our support team.
After installing and opening the client you can pass the shown ID or use the received link to request the support session.

Searching

Searching in wiki works, but is sometimes cumbersome. However, you can have Google do the job for you. Try site:innovaphone.com your search terms to search the innovaphone sites for matches!

If you still don't find what you are looking for, drop us a message

Latest News

Msc (talk) 15:05, 2 February 2026 (CET)

Version 16r1 Beta 5 is now available from the Beta Store.

Lmi (talk) 09:45, 22 January 2026 (CET)

Version 15r1 Service Release 9 is now available from the download page.

Lmi (talk) 09:45, 22 January 2026 (CET)

Version 14r2 Service Release 17 is now available from the download page.

Lmi (talk) 09:45, 22 January 2026 (CET)

Version 13r3 Service Release 34 is now available from the download page.

Tfu (talk) 15:28, 13 March 2025 (CEST)

Wireless Handset Firmware IP73 1012 (6.1.13) released is now available from the App store.

Msu (talk) 15:54, 18 February 2025 (CEST)

Wireless Handset Firmware IP64 10317 (4.3.2)/IP65 10122 (4.3.2) is now available from the App store.

Msu (talk) 15:54, 18 February 2025 (CEST)

Wireless Handset Firmware D83 10002 (2.0.5) is now available from the App store.

Afi 15:38, 6 February 2023 (CET)

Wireless Handset Firmware IP62 3040621 (6.2.7) is now available from the App store.

Afi 13:13, 6 February 2023 (CET)

WinPDM Software 3130113 (4.1.8) is now available from the App store.

Afi 12:46, 16 June 2021 (CEST))

TAPI Service Provider 8188 (hotfix21) is now available from the Software download area.

Afi 18:21, 12 October 2020 (CEST)

Wireless Handset Firmware IP61 3022811 (4.7.8)/IP63 3022912 (4.7.8) is now available from the App store.

Afi 21:30, 27 March 2020 (CET)

Wireless Package hotfix 19 is now available from the V9 download area.

New Articles

  1. Support:Firmware V16r1 product/16r1/firmware 1610613 (beta5) available
  2. Reference16r1:Concept Reconnect Calls
  3. ReleaseNotes:Hardware IP270
  4. File:Diagramm.png
  5. File:Screenshot 2026-01-29 161703.png
  6. File:Reference16r1 Concept App Service Conference Transcriptions Softphone App.png
  7. Reference16r1:Concept Let's Encrypt
  8. Reference16r1:Certificate management
  9. Reference16r1:Concept App Service Translations
  10. Reference16r1:Apps/PbxManager/App Translations
  11. File:Voice-gateway-configuration.png
  12. File:ReferenceConceptTranscriptionsAppServiceTranscriptionsApp.png
  13. File:Schritt-4-Sprachgateway-Verbindung-zur-innovaphone-Telefonanlage-7.png
  14. File:Schritt-5-innovaphone-SIP-Teilnehmer-im-CloudSBC-Portal-anmelden-2.png
  15. File:Schritt-5-innovaphone-SIP-Teilnehmer-im-CloudSBC-Portal-anmelden-1.png
  16. File:Sprachgateway-anlegen-1.webp
  17. File:Schrit-1-innovaphone-pbx-vorbereiten-1.png
  18. Reference16r1:Apps/PbxManager/App myApps Transcriptions
  19. Support:Firmware V13r3 product/13r3/firmware 138043 (sr34) available
  20. Support:Firmware V14r2 product/14r2/firmware 1420574 (sr17) available
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