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<!-- Message of the day -->
<!-- Message of the day -->
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== Remote Support ==
== Remote Support ==
[[Image:RemoteControl-click.png|left|60px|RemoteControl.png/|Download Remote Control|link=https://store.innovaphone.com/alpha/download/software/remotecontrolwindowsportable/16r1/remoteControl.exe]]
innovaphone only carries out scheduled remote maintenance via our ticket system by prior consultation.<br/>
As Remote Support Tool, we use our own product Remote Control ([https://www.innovaphone.com/en/all-apps/apps-to-work-with/remote-control-app.html more info]).


 
You can '''[https://store.innovaphone.com/alpha/download/software/remotecontrolwindowsportable/16r1/remoteControl.exe download]''' the Remote Control client already or use the support link received from our support team.<br/>
[https://get.anydesk.com/PK8coqHH/AnyDesk.exe Download Anydesk]
After installing and opening the client you can '''pass the shown ID''' or '''use the received link''' to request the support session.
 
== Before you try to use this wiki ==
To get access '''[[Account_Creation|READ THIS FIRST]]''', make sure you [[Special:Userlogin|log in]] and have [[Account_Creation|your account authorized]].
 
You may then modify most of the articles and even add new ones.  We hope for a rich and useful platform for professional innovaphone users to emerge this way.
 
To make sure you understand the terms of use, have a quick look at the [[innovaphone-wiki:About | legal stuff]].  But do not waste too much time there!  Instead, rather browse through the information provided.  There are various hopefully useful links in the sidebar on the left.


== Searching ==
== Searching ==
Searching in wiki works, but is sometimes cumbersome.  However, you can have google do the job for you.  Try [https://www.google.de/search?q=site%3Ainnovaphone.com+xml+documentation <code>site:innovaphone.com your search terms</code>] to search the innovaphone sites for matches!
Searching in wiki works, but is sometimes cumbersome.  However, you can have Google do the job for you.  Try [https://www.google.de/search?q=site%3Ainnovaphone.com+xml+documentation <code>site:innovaphone.com your search terms</code>] to search the innovaphone sites for matches!


If you still don't find what you are looking for, [mailto:presales-at-innovaphone-dot-com drop us a message]
If you still don't find what you are looking for, [mailto:presales@innovaphone.com drop us a message]
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== Latest News ==
== Latest News ==
<p align="right">[[User:kwa|kwa]] 14:00, 16 June 2021 (CEST)</p>
[[Support:IQM_Build_8029100_available | IQM Build 8029100 Hotfix34]] is now available from the [https://store.innovaphone.com/release/download.htm the Software download area].


<p align="right">[[User:Afi|Afi]] 12:46, 16 June 2021 (CEST))</p>
<p align="right">[[User:Lmi|Lmi]] ([[User talk:Lmi|talk]]) 12:06, 22 August 2025 (CEST)</p> [[Support:Firmware 15r1 product/15r1/firmware 1510552 (sr5) available | Version 15r1 Service Release 5]] is now available from the [http://store.innovaphone.com/release/download.htm download page].  
[[Support:TAPI Service Provider 8188 (hotfix21) available|TAPI Service Provider 8188 (hotfix21)]] is now available from [https://store.innovaphone.com/release/download.htm the Software download area].


<p align="right">[[User:Afi|Afi]] 08:32, 4 June 2021 (CEST)</p>
<p align="right">[[User:Lmi|Lmi]] ([[User talk:Lmi|talk]]) 12:06, 22 August 2025 (CEST)</p> [[Support:Firmware 14r2 product/14r2/firmware 1420541 (sr13) available | Version 14r2 Service Release 13]] is now available from the [http://store.innovaphone.com/release/download.htm download page].  
[[Support:Wireless_Handset_Firmware_IP73_1002_(3.0.0)_released | Wireless Handset Firmware IP73 1002 (3.0.0)]] is now available from the [https://store.innovaphone.com/release/download.htm App store].


<p align="right">[[User:Msc|Msc]] 18:29, 2 June 2021 (CEST)</p>
<p align="right">[[User:Lmi|Lmi]] ([[User talk:Lmi|talk]]) 12:06, 22 August 2025 (CEST)</p> [[Support:Firmware 13r3 product/13r3/firmware 138032 (sr30) available | Version 13r3 Service Release 30]] is now available from the [http://store.innovaphone.com/release/download.htm download page].  
[[Support:Firmware V13r2 product/13r2/firmware 136039 (beta4) available | Version 13r2 Beta 4]] is now available from the [https://store.innovaphone.com/beta/download.htm Beta app store].


<p align="right">[[User:Teh|teh]] 16:15, 27 May 2021 (CEST)</p>
<p align="right">[[User:Tfu|Tfu]] ([[User talk:Tfu&action=edit&redlink=1|talk]]) 15:28, 13 March 2025 (CEST)</p>
[[Support:Firmware V12r2 product/12r2/firmware 125827 (sr 44) available | Version 12r2 Service Release 44]] is now available from the [https://store.innovaphone.com/release/download.htm App store].
[[Support:Wireless Handset Firmware IP73 1012 (6.1.13) released| Wireless Handset Firmware IP73 1012 (6.1.13) released]] is now available from the [https://store.innovaphone.com/release/download.htm App store].


<p align="right">[[User:Teh|teh]] 18:48, 21 May 2021 (CEST)</p>
<p align="right">[[User:Msu|Msu]] ([[User talk:Msu&action=edit&redlink=1|talk]]) 15:54, 18 February 2025 (CEST)</p>
[[Support:Firmware V13r1 product/13r1/firmware 132940 (sr 26) available | Version 13r1 Service Release 26]] is now available from the [https://store.innovaphone.com/release/download.htm App store].
[[Support:Wireless Handset Firmware IP64 10317 (4.3.2)/IP65 10122 (4.3.2) released| Wireless Handset Firmware IP64 10317 (4.3.2)/IP65 10122 (4.3.2)]] is now available from the [https://store.innovaphone.com/release/download.htm App store].


<p align="right">[[User:Tac|Tac]] 14:41, 30 April 2021 (CEST)</p>
<p align="right">[[User:Msu|Msu]] ([[User talk:Msu&action=edit&redlink=1|talk]]) 15:54, 18 February 2025 (CEST)</p>
[[Support:Firmware V12r1 product/12r1/firmware 121350 (sr 42) available | Version 12r1 Service Release 42]] is now available from the [https://store.innovaphone.com/release/download.htm App store].
[[Support:Wireless Handset Firmware D83 10002 (2.0.5) released| Wireless Handset Firmware D83 10002 (2.0.5)]] is now available from the [https://store.innovaphone.com/release/download.htm App store].


<p align="right">[[User:Tac|Tac]] 14:41, 30 April 2021 (CEST)</p>
<p align="right">[[User:Afi|Afi]] 15:38, 6 February 2023 (CET)</p>
[[Support:Firmware V11r2 product/11r2/firmware 113787 (sr 54) available | Version 11r2 Service Release 54]] is now available from the [https://store.innovaphone.com/release/download.htm App store].
[[Support:Wireless Handset Firmware IP62 3040621 (6.2.7) released| Wireless Handset Firmware IP62 3040621 (6.2.7)]] is now available from the [https://store.innovaphone.com/release/download.htm App store].


<p align="right">[[User:Inno-mst|Inno-mst]] 10:35, 18 February 2021 (CET)</p>
<p align="right">[[User:Afi|Afi]] 13:13, 6 February 2023 (CET)</p>
[[Support:Operator9 90244 (hotfix23) available | Operator9 hotfix23]] is now available from [https://store.innovaphone.com/release/download.htm the Software download area].
[[Support:WinPDM Software 3130113 (4.1.8) released| WinPDM Software 3130113 (4.1.8)]] is now available from the [https://store.innovaphone.com/release/download.htm App store].


<p align="right">[[User:Afi|Afi]] 17:38, 21 January 2021 (CET)</p>
<p align="right">[[User:Afi|Afi]] 12:46, 16 June 2021 (CEST))</p>
[[Support:Wireless_Handset_Firmware_IP62_3040620_(6.2.3)_released | Wireless Handset Firmware IP62 3040620 (6.2.3)]] is now available from the [https://store.innovaphone.com/release/download.htm App store].
[[Support:TAPI Service Provider 8188 (hotfix21) available|TAPI Service Provider 8188 (hotfix21)]] is now available from [https://store.innovaphone.com/release/download.htm the Software download area].
 
<p align="right">[[User:Afi|Afi]] 17:27, 21 January 2021 (CET)</p>
[[Support:WinPDM_Software_3130111_%284.0.0%29_released | WinPDM Software 3130111 (4.0.0)]] is now available from the [https://store.innovaphone.com/release/download.htm App store].
 
<p align="right">[[User:Afi|Afi]] 17:04, 21 January 2021 (CET)</p>
[[Support:Wireless_Handset_Firmware_IP64_10311_(2.11.4)/IP65_10117_(2.11.4)_released | Wireless Handset Firmware IP64 10311 (2.11.4)/IP65 10117 (2.11.4)]] is now available from the [https://store.innovaphone.com/release/download.htm App store].
 
<p align="right">[[User:kwa|kwa]] 14:00, 09 December 2020 (CEST)</p>
[[Support:IQM_Build_8028700_available | IQM Build 8028700 Hotfix33]] is now available from the [http://download.innovaphone.com/ice/8.00/#iqm V8 download area].
 
<p align="right">[[User:Dde|Dde]] 13:17, 2 November 2020 (CET)</p>
[[Support:Linux_Application_Platform_100271_(sr64)_available | Linux Application Platform V10 100271 sr64]] is now available from the [http://store.innovaphone.com/release/download.htm App store].
 
<p align="right">[[User:Dde|Dde]] 13:17, 2 November 2020 (CET)</p>
[[Support:Innovaphone_Reporting_100271_(sr64)_available | innovaphone Reporting V10 100271 sr64]] is now available from the [http://store.innovaphone.com/release/download.htm App store].
 
<p align="right">[[User:Dde|Dde]] 13:17, 2 November 2020 (CET)</p>
[[Support:Innovaphone_Fax_100271_(sr64)_available | innovaphone Fax V10 100271 sr64]] is now available from the [http://store.innovaphone.com/release/download.htm App store].
 
<p align="right">[[User:Dde|Dde]] 13:17, 2 November 2020 (CET)</p>
[[Support:Innovaphone_Exchange_Calendar_Connector_100271_(sr64)_available | innovaphone Exchange Calendar Connector V10 100271 sr64]] is now available from the [http://store.innovaphone.com/release/download.htm App store].


<p align="right">[[User:Afi|Afi]] 18:21, 12 October 2020 (CEST)</p>
<p align="right">[[User:Afi|Afi]] 18:21, 12 October 2020 (CEST)</p>
[[Support:Wireless_Handset_Firmware_IP61_3022811_(4.7.8)/IP63_3022912_(4.7.8)_released | Wireless Handset Firmware IP61 3022811 (4.7.8)/IP63 3022912 (4.7.8)]] is now available from the [https://store.innovaphone.com/release/download.htm App store].
[[Support:Wireless Handset Firmware IP61 3022811 (4.7.8)/IP63 3022912 (4.7.8) released| Wireless Handset Firmware IP61 3022811 (4.7.8)/IP63 3022912 (4.7.8)]] is now available from the [https://store.innovaphone.com/release/download.htm App store].


<p align="right">[[User:Afi|Afi]] 21:30, 27 March 2020 (CET)</p>
<p align="right">[[User:Afi|Afi]] 21:30, 27 March 2020 (CET)</p>
[[Support:Wireless_Handset_Firmware_and_Management_Software_product/9.00/wireless_100037_%28hotfix19%29_available | Wireless Package hotfix 19]] is now available from the [http://download.innovaphone.com/ice/9.00#wireless V9 download area].
[[Support:Wireless Handset Firmware and Management Software product/9.00/wireless 100037 (hotfix19) available| Wireless Package hotfix 19]] is now available from the [http://download.innovaphone.com/ice/9.00#wireless V9 download area].


<p align="right">[[User:Dde|Dde]] 07:56, 9 March 2020 (CET)</p>
<div style="margin:0px; margin-right:10px; margin-top:15px; border:1px solid #58C4C3; background-color:#F4F4F4; padding:0em 1em 0.5em 1em;">
[[Support:App_Platform_build_90007_available | App Platform build 90007]] is now available from the [http://store.innovaphone.com/release/download.htm App store].
 
<p align="right">[[User:kwa|kwa]] 14:00, 02 March 2020 (CET)</p>
[[Support:Recording_Build_121100_available | innovaphone Recording SR29 build 121100]] is now available from the [http://download.innovaphone.com/ice/10.00/#recording V10 download area].


== New Articles ==
== New Articles ==
{{Special:Newpages/8,namespace=Howto,namespace=Support,namespace=Reference,namespace=Reference7,namespace=Reference8}}
<!-- https://www.mediawiki.org/wiki/Extension:Newest_Pages -->
{{Special:Newestpages/all/20}}
</div>
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<div style="margin:0px; margin-right:10px; margin-top:15px; border:1px solid #58C4C3; background-color:#F4F4F4; padding:0em 1em 0.5em 1em; font-size:1">
<div style="margin:0px; margin-right:10px; margin-top:15px; border:1px solid #58C4C3; background-color:#F4F4F4; padding:0em 1em 0.5em 1em; font-size:1">
== More innovaphone Ressources ==
== More innovaphone Ressources ==
* [http://www.innovaphone.com Home Page]
* [http://www.innovaphone.com Home Page]
Line 101: Line 66:
* [http://my.innovaphone.com my.innovaphone ]
* [http://my.innovaphone.com my.innovaphone ]
* [http://mantis.innovaphone.com/ Ticketing System ]
* [http://mantis.innovaphone.com/ Ticketing System ]
* [[Support:What are the Roadmap Documents? | Roadmaps ]]
</div>
</div>

Latest revision as of 12:06, 22 August 2025

Remote Support

Download Remote Control
Download Remote Control

innovaphone only carries out scheduled remote maintenance via our ticket system by prior consultation.
As Remote Support Tool, we use our own product Remote Control (more info).

You can download the Remote Control client already or use the support link received from our support team.
After installing and opening the client you can pass the shown ID or use the received link to request the support session.

Searching

Searching in wiki works, but is sometimes cumbersome. However, you can have Google do the job for you. Try site:innovaphone.com your search terms to search the innovaphone sites for matches!

If you still don't find what you are looking for, drop us a message

Latest News

Lmi (talk) 12:06, 22 August 2025 (CEST)

Version 15r1 Service Release 5 is now available from the download page.

Lmi (talk) 12:06, 22 August 2025 (CEST)

Version 14r2 Service Release 13 is now available from the download page.

Lmi (talk) 12:06, 22 August 2025 (CEST)

Version 13r3 Service Release 30 is now available from the download page.

Tfu (talk) 15:28, 13 March 2025 (CEST)

Wireless Handset Firmware IP73 1012 (6.1.13) released is now available from the App store.

Msu (talk) 15:54, 18 February 2025 (CEST)

Wireless Handset Firmware IP64 10317 (4.3.2)/IP65 10122 (4.3.2) is now available from the App store.

Msu (talk) 15:54, 18 February 2025 (CEST)

Wireless Handset Firmware D83 10002 (2.0.5) is now available from the App store.

Afi 15:38, 6 February 2023 (CET)

Wireless Handset Firmware IP62 3040621 (6.2.7) is now available from the App store.

Afi 13:13, 6 February 2023 (CET)

WinPDM Software 3130113 (4.1.8) is now available from the App store.

Afi 12:46, 16 June 2021 (CEST))

TAPI Service Provider 8188 (hotfix21) is now available from the Software download area.

Afi 18:21, 12 October 2020 (CEST)

Wireless Handset Firmware IP61 3022811 (4.7.8)/IP63 3022912 (4.7.8) is now available from the App store.

Afi 21:30, 27 March 2020 (CET)

Wireless Package hotfix 19 is now available from the V9 download area.

New Articles

  1. Reference13r1:Concept LDAP Replication
  2. Reference13r1:Install/Add device to existing installation
  3. Reference13r1:Install/Master with external App Platform
  4. Reference15r1:Configure Active Directory Replication
  5. File:Medai-vmuser 02.png
  6. File:Medai-vmuser 01.png
  7. File:V66 Pro.png
  8. File:Fanvil Logo.png
  9. File:Datafox Studio 001.png
  10. Howto:Setup Telnyx Sip Trunks with Innovaphone
  11. File:Telnyx Logo 150px.png
  12. File:Telnyx Logo 200px.png
  13. Reference15r1:PBX/Objects/User
  14. Support:Firmware 13r3 product/13r3/firmware 138032 (sr30) available
  15. Support:Firmware 14r2 product/14r2/firmware 1420541 (sr13) available
  16. Support:Firmware 15r1 product/15r1/firmware 1510552 (sr5) available
  17. Howto:FR - Peoplefone - SIP Trunk TLS SIP-Provider (2025)
  18. File:XQv Recording.png
  19. File:XQv Recording 300x300 color.png
  20. Howto:XQv Recording - XQTING - Partner App
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