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<!-- Message of the day --> | <!-- Message of the day --> | ||
<div style="margin:0px; margin-right:10px; border:1px solid #58C4C3; background-color:#F4F4F4; padding:0em 1em 0em 1em;"> | <div style="margin:0px; margin-right:10px; border:1px solid #58C4C3; background-color:#F4F4F4; padding:0em 1em 0em 1em;"> | ||
== Remote Support == | == Remote Support == | ||
[[Image:RemoteControl-click.png|left|60px|RemoteControl.png/|Download Remote Control|link=https://store.innovaphone.com/alpha/download/software/remotecontrolwindowsportable/16r1/remoteControl.exe]] | |||
innovaphone only carries out scheduled remote maintenance via our ticket system by prior consultation.<br/> | |||
As Remote Support Tool, we use our own product Remote Control ([https://www.innovaphone.com/en/all-apps/apps-to-work-with/remote-control-app.html more info]). | |||
You can '''[https://store.innovaphone.com/alpha/download/software/remotecontrolwindowsportable/16r1/remoteControl.exe download]''' the Remote Control client already or use the support link received from our support team.<br/> | |||
[https:// | After installing and opening the client you can '''pass the shown ID''' or '''use the received link''' to request the support session. | ||
== Searching == | == Searching == | ||
Searching in wiki works, but is sometimes cumbersome. However, you can have Google do the job for you. Try [https://www.google.de/search?q=site%3Ainnovaphone.com+xml+documentation <code>site:innovaphone.com your search terms</code>] to search the innovaphone sites for matches! | Searching in wiki works, but is sometimes cumbersome. However, you can have Google do the job for you. Try [https://www.google.de/search?q=site%3Ainnovaphone.com+xml+documentation <code>site:innovaphone.com your search terms</code>] to search the innovaphone sites for matches! | ||
If you still don't find what you are looking for, [mailto:presales | If you still don't find what you are looking for, [mailto:presales@innovaphone.com drop us a message] | ||
</div> | </div> | ||
| Line 21: | Line 23: | ||
== Latest News == | == Latest News == | ||
<p align="right">[[User: | <p align="right">[[User:Lmi|Lmi]] ([[User talk:Lmi|talk]]) 12:06, 22 August 2025 (CEST)</p> [[Support:Firmware 15r1 product/15r1/firmware 1510552 (sr5) available | Version 15r1 Service Release 5]] is now available from the [http://store.innovaphone.com/release/download.htm download page]. | ||
[[ | |||
<p align="right">[[User: | <p align="right">[[User:Lmi|Lmi]] ([[User talk:Lmi|talk]]) 12:06, 22 August 2025 (CEST)</p> [[Support:Firmware 14r2 product/14r2/firmware 1420541 (sr13) available | Version 14r2 Service Release 13]] is now available from the [http://store.innovaphone.com/release/download.htm download page]. | ||
[[ | |||
<p align="right">[[User: | <p align="right">[[User:Lmi|Lmi]] ([[User talk:Lmi|talk]]) 12:06, 22 August 2025 (CEST)</p> [[Support:Firmware 13r3 product/13r3/firmware 138032 (sr30) available | Version 13r3 Service Release 30]] is now available from the [http://store.innovaphone.com/release/download.htm download page]. | ||
[[Support: | |||
<p align="right">[[User: | <p align="right">[[User:Tfu|Tfu]] ([[User talk:Tfu&action=edit&redlink=1|talk]]) 15:28, 13 March 2025 (CEST)</p> | ||
[[ | [[Support:Wireless Handset Firmware IP73 1012 (6.1.13) released| Wireless Handset Firmware IP73 1012 (6.1.13) released]] is now available from the [https://store.innovaphone.com/release/download.htm App store]. | ||
[[Support:Firmware | |||
<p align="right">[[User: | <p align="right">[[User:Msu|Msu]] ([[User talk:Msu&action=edit&redlink=1|talk]]) 15:54, 18 February 2025 (CEST)</p> | ||
[[App | [[Support:Wireless Handset Firmware IP64 10317 (4.3.2)/IP65 10122 (4.3.2) released| Wireless Handset Firmware IP64 10317 (4.3.2)/IP65 10122 (4.3.2)]] is now available from the [https://store.innovaphone.com/release/download.htm App store]. | ||
<p align="right">[[User:Msu|Msu]] ([[User talk:Msu&action=edit&redlink=1|talk]]) 15:54, 18 February 2025 (CEST)</p> | |||
[[Support:Wireless Handset Firmware D83 10002 (2.0.5) released| Wireless Handset Firmware D83 10002 (2.0.5)]] is now available from the [https://store.innovaphone.com/release/download.htm App store]. | |||
<p align="right">[[User:Afi|Afi]] 15:38, 6 February 2023 (CET)</p> | <p align="right">[[User:Afi|Afi]] 15:38, 6 February 2023 (CET)</p> | ||
[[Support: | [[Support:Wireless Handset Firmware IP62 3040621 (6.2.7) released| Wireless Handset Firmware IP62 3040621 (6.2.7)]] is now available from the [https://store.innovaphone.com/release/download.htm App store]. | ||
<p align="right">[[User:Afi|Afi]] 13:13, 6 February 2023 (CET)</p> | <p align="right">[[User:Afi|Afi]] 13:13, 6 February 2023 (CET)</p> | ||
[[Support: | [[Support:WinPDM Software 3130113 (4.1.8) released| WinPDM Software 3130113 (4.1.8)]] is now available from the [https://store.innovaphone.com/release/download.htm App store]. | ||
<p align="right">[[User:Afi|Afi]] 12:46, 16 June 2021 (CEST))</p> | <p align="right">[[User:Afi|Afi]] 12:46, 16 June 2021 (CEST))</p> | ||
[[Support:TAPI Service Provider 8188 (hotfix21) available|TAPI Service Provider 8188 (hotfix21)]] is now available from [https://store.innovaphone.com/release/download.htm the Software download area]. | [[Support:TAPI Service Provider 8188 (hotfix21) available|TAPI Service Provider 8188 (hotfix21)]] is now available from [https://store.innovaphone.com/release/download.htm the Software download area]. | ||
<p align="right">[[User:Afi|Afi]] 18:21, 12 October 2020 (CEST)</p> | <p align="right">[[User:Afi|Afi]] 18:21, 12 October 2020 (CEST)</p> | ||
[[Support: | [[Support:Wireless Handset Firmware IP61 3022811 (4.7.8)/IP63 3022912 (4.7.8) released| Wireless Handset Firmware IP61 3022811 (4.7.8)/IP63 3022912 (4.7.8)]] is now available from the [https://store.innovaphone.com/release/download.htm App store]. | ||
<p align="right">[[User:Afi|Afi]] 21:30, 27 March 2020 (CET)</p> | <p align="right">[[User:Afi|Afi]] 21:30, 27 March 2020 (CET)</p> | ||
[[Support: | [[Support:Wireless Handset Firmware and Management Software product/9.00/wireless 100037 (hotfix19) available| Wireless Package hotfix 19]] is now available from the [http://download.innovaphone.com/ice/9.00#wireless V9 download area]. | ||
< | <div style="margin:0px; margin-right:10px; margin-top:15px; border:1px solid #58C4C3; background-color:#F4F4F4; padding:0em 1em 0.5em 1em;"> | ||
== New Articles == | == New Articles == | ||
| Line 97: | Line 66: | ||
* [http://my.innovaphone.com my.innovaphone ] | * [http://my.innovaphone.com my.innovaphone ] | ||
* [http://mantis.innovaphone.com/ Ticketing System ] | * [http://mantis.innovaphone.com/ Ticketing System ] | ||
</div> | </div> | ||
Latest revision as of 12:06, 22 August 2025
Remote Support
innovaphone only carries out scheduled remote maintenance via our ticket system by prior consultation.
As Remote Support Tool, we use our own product Remote Control (more info).
You can download the Remote Control client already or use the support link received from our support team.
After installing and opening the client you can pass the shown ID or use the received link to request the support session.
Searching
Searching in wiki works, but is sometimes cumbersome. However, you can have Google do the job for you. Try site:innovaphone.com your search terms to search the innovaphone sites for matches!
If you still don't find what you are looking for, drop us a message
Latest News
Lmi (talk) 12:06, 22 August 2025 (CEST)
Version 15r1 Service Release 5 is now available from the download page.Lmi (talk) 12:06, 22 August 2025 (CEST)
Version 14r2 Service Release 13 is now available from the download page.Lmi (talk) 12:06, 22 August 2025 (CEST)
Version 13r3 Service Release 30 is now available from the download page.Tfu (talk) 15:28, 13 March 2025 (CEST)
Wireless Handset Firmware IP73 1012 (6.1.13) released is now available from the App store.
Msu (talk) 15:54, 18 February 2025 (CEST)
Wireless Handset Firmware IP64 10317 (4.3.2)/IP65 10122 (4.3.2) is now available from the App store.
Msu (talk) 15:54, 18 February 2025 (CEST)
Wireless Handset Firmware D83 10002 (2.0.5) is now available from the App store.
Afi 15:38, 6 February 2023 (CET)
Wireless Handset Firmware IP62 3040621 (6.2.7) is now available from the App store.
Afi 13:13, 6 February 2023 (CET)
WinPDM Software 3130113 (4.1.8) is now available from the App store.
Afi 12:46, 16 June 2021 (CEST))
TAPI Service Provider 8188 (hotfix21) is now available from the Software download area.
Afi 18:21, 12 October 2020 (CEST)
Wireless Handset Firmware IP61 3022811 (4.7.8)/IP63 3022912 (4.7.8) is now available from the App store.
Afi 21:30, 27 March 2020 (CET)
Wireless Package hotfix 19 is now available from the V9 download area.
New Articles
- Reference13r1:Concept LDAP Replication
- Reference13r1:Install/Add device to existing installation
- Reference13r1:Install/Master with external App Platform
- Reference15r1:Configure Active Directory Replication
- File:Medai-vmuser 02.png
- File:Medai-vmuser 01.png
- File:V66 Pro.png
- File:Fanvil Logo.png
- File:Datafox Studio 001.png
- Howto:Setup Telnyx Sip Trunks with Innovaphone
- File:Telnyx Logo 150px.png
- File:Telnyx Logo 200px.png
- Reference15r1:PBX/Objects/User
- Support:Firmware 13r3 product/13r3/firmware 138032 (sr30) available
- Support:Firmware 14r2 product/14r2/firmware 1420541 (sr13) available
- Support:Firmware 15r1 product/15r1/firmware 1510552 (sr5) available
- Howto:FR - Peoplefone - SIP Trunk TLS SIP-Provider (2025)
- File:XQv Recording.png
- File:XQv Recording 300x300 color.png
- Howto:XQv Recording - XQTING - Partner App
