Howto14r2:Fax App - Mail2Fax with Exchange 2019: Difference between revisions
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This document explains the configuration for a Mail2Fax solution with Exchange 2019. | This document explains the configuration for a Mail2Fax solution with Exchange 2019. | ||
= Applies To = | = Applies To = | ||
This information applies to the innovaphone firmware V14r2 | This information applies to the innovaphone firmware V14r2 | ||
= System Requirements = | = System Requirements = | ||
| Line 16: | Line 12: | ||
= PBX Manager Configuration = | = PBX Manager Configuration = | ||
In the PBX Manager plugin for the fax app, you need to configure the SMTP server configuration. | |||
'''E-mail reception:''' activate/deactivate the mail reception for the fax service<br> | |||
'''Domain:''' enter the domain for the Mail2Fax service<br> | |||
'''User name:''' select a username, which the Exchange uses for authentication<br> | |||
'''Password''' select a password, which the Exchange uses for authentication | |||
''Example:''<br> | |||
[[Image:Mail2fax_server_configuration.png|mail2fax_server_configuration.png/|mail2fax_server_configuration.png/]] | |||
= Exchange Configuration = | = Exchange Configuration = | ||
The fax server domain, e.g. fax. | The fax server domain (which '''must''' be the same, as the domain in the PBX Manager plugin), e.g. fax.company.com, must be added and all mails to it have to be forwarded to a new connector. The new connector has got the App Platform DNS name as the target. Currently, supported is [https://datatracker.ietf.org/doc/html/rfc3207 STARTTLS] for SMTP. <br> | ||
User and password are the configured ones in the fax server configuration in the PBX Manager plugin for the Fax App. | User and password are the configured ones in the fax server configuration in the PBX Manager plugin for the Fax App. | ||
| Line 26: | Line 31: | ||
= Configuration example of SMTP Send connector = | = Configuration example of SMTP Send connector = | ||
[[Image:mail2fax_1. | [[Image:Mail2fax_1.png|mail2fax_1.png/|mail2fax_1.png/]] | ||
[[Image:mail2fax_2. | [[Image:Mail2fax_2.png|mail2fax_2.png/|mail2fax_2.png/]] | ||
[[Image:mail2fax_3. | [[Image:Mail2fax_3.png|mail2fax_3.png/|mail2fax_3.png/]] | ||
== DNS Configuration == | == DNS Configuration == | ||
There must be a public entry of the fax server domain to the Exchange server, too. Otherwise mail providers reject the fax server mails. | There must be a public entry of the fax server domain to the Exchange server, too. Otherwise, mail providers reject the fax server mails. | ||
== Related Articles == | == Related Articles == | ||
[[Reference14r2: | [[Reference14r2:Concept App Service Fax| Reference: Concept App Service Fax]] | ||
[[Category:Howto|{{PAGENAME}}]] | [[Category:Howto|{{PAGENAME}}]] | ||
Latest revision as of 09:42, 6 May 2025
This document explains the configuration for a Mail2Fax solution with Exchange 2019.
Applies To
This information applies to the innovaphone firmware V14r2
System Requirements
- innovaphone PBX
- innovaphone AppPlatform
- FaxApp
- Exchange-Server 2019
- App(Fax14) licenses per User
PBX Manager Configuration
In the PBX Manager plugin for the fax app, you need to configure the SMTP server configuration.
E-mail reception: activate/deactivate the mail reception for the fax service
Domain: enter the domain for the Mail2Fax service
User name: select a username, which the Exchange uses for authentication
Password select a password, which the Exchange uses for authentication
Example:
Exchange Configuration
The fax server domain (which must be the same, as the domain in the PBX Manager plugin), e.g. fax.company.com, must be added and all mails to it have to be forwarded to a new connector. The new connector has got the App Platform DNS name as the target. Currently, supported is STARTTLS for SMTP.
User and password are the configured ones in the fax server configuration in the PBX Manager plugin for the Fax App.
The type FAX must also be forwarded to the connector so that fax documents can be sent directly to an Outlook contact's fax number.
More information about creating SMTP Send Connector on Exchange 2019 could be found here.
Configuration example of SMTP Send connector
DNS Configuration
There must be a public entry of the fax server domain to the Exchange server, too. Otherwise, mail providers reject the fax server mails.