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== Remote Support ==
== Remote Support ==
[[Image: RemoteControl.png|left|50px|remotecontrol.png/|remotecontrol.png/]]
[[Image:RemoteControl-click.png|left|60px|RemoteControl.png/|Download Remote Control|link=https://store.innovaphone.com/alpha/download/software/remotecontrolwindowsportable/16r1/remoteControl.exe]]
As Remote Support Tool, we use our own product [https://www.innovaphone.com/en/all-apps/apps-to-work-with/remote-control-app.html Remote Control]. innovaphone only carries out scheduled remote maintenance via our ticket system by prior consultation.  
innovaphone only carries out scheduled remote maintenance via our ticket system by prior consultation.<br/>
As Remote Support Tool, we use our own product Remote Control ([https://www.innovaphone.com/en/all-apps/apps-to-work-with/remote-control-app.html more info]).


You will receive a support link from our support team, which you can use to download and install the necessary client.
You can '''[https://store.innovaphone.com/alpha/download/software/remotecontrolwindowsportable/16r1/remoteControl.exe download]''' the Remote Control client already or use the support link received from our support team.<br/>
 
After installing and opening the client you can '''pass the shown ID''' or '''use the received link''' to request the support session.
After you have opened [https://store.innovaphone.com/alpha/download/software/remotecontrolwindowsportable/16r1/remoteControl.exe the client], you can enter the support link and then join the session.


== Searching ==
== Searching ==
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== Latest News ==
== Latest News ==


<p align="right">[[User:Kse|Kse]] ([[User talk:Kse|talk]]) 08:36, 23 July 2025 (CEST)</p>[[Support:Firmware V15r1 product/15r1/firmware 1510536 (sr 4) available | Version 15r1 Service Release 4]] is now available from the [http://store.innovaphone.com/release/download.htm App Store].
<p align="right">[[User:Msc|Msc]] ([[User talk:Msc|talk]]) 11:19, 1 December 2025 (CET)</p> [[Support:Firmware_V16r1_product/16r1/firmware_1610513_(beta3)_available | Version 16r1 Beta 3]] is now available from the [http://store.innovaphone.com/beta/download.htm Beta Store].
 
<p align="right">[[User:Ndiehl|Ndiehl]] ([[User talk:Ndiehl|talk]]) 15:15, 3 December 2025 (CET)</p> [[Support:Firmware 15r1 product/15r1/firmware 1510620 (sr8) available | Version 15r1 Service Release 8]] is now available from the [http://store.innovaphone.com/release/download.htm download page].  


<p align="right">[[User:Kse|Kse]] ([[User talk:Kse|talk]]) 08:36, 23 July 2025 (CEST)</p>[[Support:Firmware V14r2 product/14r2/firmware 1420530 (sr 12) available | Version 14r2 Service Release 12]] is now available from the [http://store.innovaphone.com/release/download.htm App Store].
<p align="right">[[User:Ndiehl|Ndiehl]] ([[User talk:Ndiehl|talk]]) 15:15, 3 December 2025 (CET)</p> [[Support:Firmware 14r2 product/14r2/firmware 1420563 (sr16) available | Version 14r2 Service Release 16]] is now available from the [http://store.innovaphone.com/release/download.htm download page].  


<p align="right">[[User:Kse|Kse]] ([[User talk:Kse|talk]]) 08:36, 23 July 2025 (CEST)</p>[[Support:Firmware V13r3 product/13r3/firmware 138029 (sr 29) available | Version 13r3 Service Release 29]] is now available from the [http://store.innovaphone.com/release/download.htm App Store].
<p align="right">[[User:Ndiehl|Ndiehl]] ([[User talk:Ndiehl|talk]]) 15:15, 3 December 2025 (CET)</p> [[Support:Firmware 13r3 product/13r3/firmware 138042 (sr33) available | Version 13r3 Service Release 33]] is now available from the [http://store.innovaphone.com/release/download.htm download page].  


<p align="right">[[User:Tfu|Tfu]] ([[User talk:Tfu&action=edit&redlink=1|talk]]) 15:28, 13 March 2025 (CEST)</p>
<p align="right">[[User:Tfu|Tfu]] ([[User talk:Tfu&action=edit&redlink=1|talk]]) 15:28, 13 March 2025 (CEST)</p>

Latest revision as of 15:15, 3 December 2025

Remote Support

Download Remote Control
Download Remote Control

innovaphone only carries out scheduled remote maintenance via our ticket system by prior consultation.
As Remote Support Tool, we use our own product Remote Control (more info).

You can download the Remote Control client already or use the support link received from our support team.
After installing and opening the client you can pass the shown ID or use the received link to request the support session.

Searching

Searching in wiki works, but is sometimes cumbersome. However, you can have Google do the job for you. Try site:innovaphone.com your search terms to search the innovaphone sites for matches!

If you still don't find what you are looking for, drop us a message

Latest News

Msc (talk) 11:19, 1 December 2025 (CET)

Version 16r1 Beta 3 is now available from the Beta Store.

Ndiehl (talk) 15:15, 3 December 2025 (CET)

Version 15r1 Service Release 8 is now available from the download page.

Ndiehl (talk) 15:15, 3 December 2025 (CET)

Version 14r2 Service Release 16 is now available from the download page.

Ndiehl (talk) 15:15, 3 December 2025 (CET)

Version 13r3 Service Release 33 is now available from the download page.

Tfu (talk) 15:28, 13 March 2025 (CEST)

Wireless Handset Firmware IP73 1012 (6.1.13) released is now available from the App store.

Msu (talk) 15:54, 18 February 2025 (CEST)

Wireless Handset Firmware IP64 10317 (4.3.2)/IP65 10122 (4.3.2) is now available from the App store.

Msu (talk) 15:54, 18 February 2025 (CEST)

Wireless Handset Firmware D83 10002 (2.0.5) is now available from the App store.

Afi 15:38, 6 February 2023 (CET)

Wireless Handset Firmware IP62 3040621 (6.2.7) is now available from the App store.

Afi 13:13, 6 February 2023 (CET)

WinPDM Software 3130113 (4.1.8) is now available from the App store.

Afi 12:46, 16 June 2021 (CEST))

TAPI Service Provider 8188 (hotfix21) is now available from the Software download area.

Afi 18:21, 12 October 2020 (CEST)

Wireless Handset Firmware IP61 3022811 (4.7.8)/IP63 3022912 (4.7.8) is now available from the App store.

Afi 21:30, 27 March 2020 (CET)

Wireless Package hotfix 19 is now available from the V9 download area.

New Articles

  1. File:Gcallendar Disconnect Button Dtl.png
  2. File:Gcalendar user app interface detail.png
  3. Reference9:Concept LDAP Replication
  4. Reference15r1:Concept LDAP Replication
  5. Reference12r2:Certificate management
  6. Support:Firmware 13r3 product/13r3/firmware 138042 (sr33) available
  7. Support:Firmware 14r2 product/14r2/firmware 1420563 (sr16) available
  8. Support:Firmware 15r1 product/15r1/firmware 1510620 (sr8) available
  9. Reference16r1:Concept App Service Users
  10. Howto:DE - KEVAG Telekom - SIP Trunk SIP-Provider (2025)
  11. Reference16r1:Apps/PbxManager/App Fax
  12. Support:Firmware V16r1 product/16r1/firmware 1610513 (beta3) available
  13. Support:Chat Badgecount not working in 15r1sr7
  14. File:LicActivationInno.png
  15. File:ConnexionVoconix.png
  16. File:Connexion.png
  17. File:IP174-x.png
  18. File:Gcalendar Upcoming Meetings.jpg
  19. File:Gcalendar Create Meeting Modal.jpg
  20. Datasheet IP174
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