Reference16r1:Apps/PbxManager/App Connector for WhatsApp: Difference between revisions
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Select the Moderator mode of the Connect app. If this mode is not available, open the Connect object in the Advanced UI and add ''moderator'' as a mode. | Select the Moderator mode of the Connect app. If this mode is not available, open the Connect object in the Advanced UI and add ''moderator'' as a mode. | ||
'''Licenses''' | |||
Add your license amount | |||
== Set up == | == Set up == | ||
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'''Phone PIN''' | '''Phone PIN''' | ||
The user must enter a 6-digit PIN. This PIN is not generated by the system. After creation, it is linked to your Phone Number ID. | The user must enter a 6-digit PIN. This PIN is not generated by the system. After creation, it is linked to your Phone Number ID. Afterwards you can start your onboarding as described in the [[{{NAMESPACE}}:Concept App Service Connector for Whatsapp|Concept article.]] | ||
== Configuration == | |||
'''User Token''' | |||
The user token generated by Meta is automatically stored in your configuration. | |||
'''Mobile Number ID''' | '''Mobile Number ID''' | ||
The mobile phone number ID is assigned to you by Meta during the onboarding process. You can have up to 20 phone IDs, but verification by Meta is required. | |||
'''App''' | '''App''' | ||
| Line 40: | Line 48: | ||
'''Zone''' | '''Zone''' | ||
Select the Connect zone | Select the Connect zone to which WhatsApp messages should be posted. The zone should correspond to the SIP ID of the Connector for WhatsApp object. | ||
'''Connect Tags''' | '''Connect Tags''' | ||
Configure hashtags to be applied to messages posted via the Connector for WhatsApp. | Configure hashtags to be applied to messages posted via the Connector for WhatsApp. | ||
'''Licensed''' | |||
Select the Mobile Number ID to be licensed. | |||
'''Message on closed answer timeframe''' | |||
This message will be transmitted as soon as the 24 hours time frame elapsed. | |||
== Whatsapp account information == | |||
Displays all relevant data used by the Connector for WhatsApp app. | |||
== Known issues == | == Known issues == | ||
Latest revision as of 14:50, 22 April 2026
The Settings plugin for the Connector for WhatsApp allows you to create and configure the corresponding app object. In addition, the app object can be assigned to specific configuration templates (if available).
Add Connector for WhatsApp
Create a new PBX object for the Connector for WhatsApp.
Type whatsApp
Name
The Long Name of the PBX object
SIP
The Name of the object
Connect App
Select the Connect app that is associated with the Connector for WhatsApp.
Connect Moderator
Select the Moderator mode of the Connect app. If this mode is not available, open the Connect object in the Advanced UI and add moderator as a mode.
Licenses
Add your license amount
Set up
Phone PIN
The user must enter a 6-digit PIN. This PIN is not generated by the system. After creation, it is linked to your Phone Number ID. Afterwards you can start your onboarding as described in the Concept article.
Configuration
User Token
The user token generated by Meta is automatically stored in your configuration.
Mobile Number ID
The mobile phone number ID is assigned to you by Meta during the onboarding process. You can have up to 20 phone IDs, but verification by Meta is required.
App
Select the Connect app to process input/output from the connector. The selected app will receive incoming messages for the registered mobile number and be able to send messages from that number.
Zone
Select the Connect zone to which WhatsApp messages should be posted. The zone should correspond to the SIP ID of the Connector for WhatsApp object.
Connect Tags
Configure hashtags to be applied to messages posted via the Connector for WhatsApp.
Licensed
Select the Mobile Number ID to be licensed.
Message on closed answer timeframe
This message will be transmitted as soon as the 24 hours time frame elapsed.
Whatsapp account information
Displays all relevant data used by the Connector for WhatsApp app.
Known issues
Related Articles
Courseware:IT_Plus_-_Connect_App
Reference16r1:Concept App Service Connector for Whatsapp